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Microsoft Windows 11 |
8.00 |
30 Bird Media's Microsoft Windows 11 course provides the basic knowledge needed to use and perform basic configuration of a computer running Windows 11; this includes basic operating system features, using and installing apps, managing files and common external devices, using network connections and applications, configuring system settings, and personalizing Windows environment and privacy features.
You will benefit most from this course if you are the primary user of a Windows 11 computer and wish to become proficient with its features, but are not yet a power user or computer technician.
This course assumes you are familiar with using a keyboard and mouse, accessing the internet with a web browser, and other basic aspects of using a modern computer. It does not assume you have used earlier editions of Windows or other specific operating systems, or that you have owned or managed a computer before. |
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Comprehensive Computer Technician - Exams 220-1001/220-1002 |
40.00 |
30 Bird Media’s instructor-led course, Comprehensive Computer Technician, provides the basic knowledge needed to install, configure, and support computer hardware and operating systems. This includes:
- Assembling components based on customer requirements
- Installing, configuring and maintaining devices, PCs, and software for end users
- Understanding the basics of networking and security/forensics
- Properly and safely diagnosing, resolving, and documenting common hardware and software issues
- Applying troubleshooting skills
- Providing appropriate customer support
- Understanding the basics of virtualization, desktop imaging, and deployment
This course maps to the CompTIA A+ 220-1001 and 220-1002 certification exams. Objective coverage is marked throughout the course. |
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Computer Software Technician - Exam 220-1002 |
24.00 |
30 Bird Media’s instructor-led course, Computer Software Technician, provides the basic knowledge needed to install, configure, and support computer operating systems and software. This includes:
- Installing, configuring and maintaining operating systems and software for end users
- Understanding the basics of Windows network connections and resource sharing
- Properly and safely diagnosing, resolving, and documenting common software issues
- Understanding and applying basic cybersecurity principles
- Performing IT operations and incident response procedures
- Providing appropriate customer support
This course maps to the CompTIA A+ 220-1002 certification exam. Objective coverage is marked throughout the course.
This course assumes that you have basic computer knowledge. |
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CompTIA Advanced Security Practitioner (CASP+) - Exam CAS-003 |
40.00 |
30 Bird's CompTIA Advanced Security Practitioner (CASP) CAS-003 course provides the knowledge needed to implement security solutions within an enterprise policy framework, using a vendor-neutral format. This includes risk and vulnerability management programs, organizational policies and training, applied cryptography, system security, network security, identity management, and incident response. This course maps to the CompTIA CASP certification exam. Objective coverage is marked throughout the course.
Students will benefit most from this course if you intend to take a CompTIA Advanced Security Practitioner CAS-003 exam. |
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CompTIA Cybersecurity Analyst+ (CySA+) - Exam CS0-003 |
40.00 |
30 Bird's CompTIA Cybersecurity Analyst (CySA+) CS0-003 course provides the knowledge needed to analyze, monitor, and protect computer and network systems using a vendor-neutral format. It includes threat intelligence, active security, vulnerability management, network reconnaissance and monitoring, secure operations, and incident response. This course maps to the CompTIA CySA+ CS0-003 certification exam.
Students will benefit most from this course if you intend to take a CompTIA CySA+ CS0-003 exam. This course assumes that you have some applied knowledge of computers, TCP/IP networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary. |
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Computer Hardware Technician - Exam 220-1001 |
24.00 |
30 Bird's Computer Hardware Technician course provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes:
- Assembling components based on customer requirements
- Installing, configuring and maintaining PCs and devices for end users
- Understanding the basics of network protocols and infrastructure
- Properly and safely diagnosing, resolving, and documenting common hardware and network issues
- Applying troubleshooting skills
- Understanding the basics of virtualization, desktop imaging, and deployment.
This course maps to the CompTIA A+ 220-1001 certification exam. Objective coverage is marked throughout the course.
This course assumes that you have basic computer knowledge. |
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Creatively Implementing a 360 Program on a Budget |
1.00 |
360-degree feedback is feedback that comes from all around an employee - 360 degrees, with the employee being assessed figuratively in the center of the circle. Feedback is provided by subordinates, peers, and supervisors. It also includes a self-assessment and, in some cases, feedback from external sources such as customers and suppliers or other interested stakeholders. The results from a successful 360-degree assessment may be used by the person receiving the feedback for self improvement, or by some organizations in making administrative decisions, such as pay or promotion. However used, it can be very effective - yet can be very costly to administer. Learn how one large non-profit company utilizes 360 degree surveys internally - on a budget! |
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Child Abuse Prevention and Awareness for Supervisors and Managers |
1.50 |
If a staff member or volunteer in a child-related program approaches his or her supervisor with a case of suspected child abuse the supervisor must know how to handle the situation to ensure the safety of everyone in the program. This course provides supervisors with a wealth of information about how to recognize and prevent child abuse within program walls, and furthermore, the steps to take when a situation of child abuse arises. In addition, you will learn best practices for yourself, your staff and your organization.
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Bloodborne Pathogens and HIV (Human) |
1.00 |
In this course, you will learn about the characteristics of bloodborne pathogens, diseases caused by these pathogens, such as HIV, and how they are transmitted. You will also learn the elements of an exposure control plan and how to prevent contact with or infection from contaminated body fluids. In addition, you will learn how to handle exposure incidents involving blood, and the signs, labels, and color-coding used to warn of biohazards and bloodborne pathogens. This training is provided to help employers provide a safe and healthful work environment for their employees and minimize the possibility of employee exposure to bloodborne pathogens.
This course is labeled with (Human) to indicate that it is not animal-related.
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Implicit Bias |
1.00 |
In this course, you’ll learn about implicit biases that happen despite our best intentions. After completing this course, you will be able to:
Define implicit bias.
Describe how implicit bias can impact the workplace or an organization.
Identify the steps you can take to further educate yourself about this topic.
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Seven Secrets to Public Speaking |
1.00 |
Need to give a presentation, update or briefing? Whether you present to 5, 50, or 500 – and for 5 minutes or 50 minutes - you will be able to apply these skills. This session offers easy-to-use strategies and techniques! You will discover methods to:
Organize your presentation
Focus on your main points
Establish and hold rapport
Connect with listeners
Generate the desired result
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Family Educational Rights and Privacy Act (FERPA) Training |
1.00 |
The Family Educational Rights and Privacy Act, often referred to as FERPA, is a federal statute that provides students with control over the disclosure of and access to their educational records. FERPA applies to all educational records maintained by institutions that receive federal funding. This extends to grades, disciplinary actions, and other school information directly related to a particular student that FERPA has designated as worthy of privacy protection.
In this course, you will:
Identify what FERPA is.
Explore how educational records can be disclosed, accessed, and amended under FERPA guidelines.
Become familiar with the privacy and accountability goals that FERPA promotes.
Discover the characteristics of personally identifiable information (PII).
Clarify our expectations for enforcing FERPA violations.
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Combating Sexual Harassment in the Workplace (NYC) |
0.75 |
This course was created by CypherWorx in alignment with training materials developed by the Department of Labor and Division of Human Right to exceed standards required by law in New York State. In addition to sexual harassment in the workplace, this course covers workplace rights in New York City and includes resources specific to workers in New York City.
By completing this course, you will:
Gain a better understanding of what is considered sexual harassment;
Learn how to report sexual harassment;
Learn about external reporting options;
Learn about workplace rights and resources specific to workers in New York City.
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Worms, Germs and You (Introduction to Zoonotic Disease) UPDATED |
0.50 |
Worms, Germs, and You is an introductory course to the basic principles of zoonotic disease education and disease prevention. You will learn about some basic disease biology and terminology, as well as a variety of prevention techniques to be applied at work and at home. Finally, a few zoonotic disease examples will reinforce lessons learned and help you apply some of this information to real disease scenarios. When remembered and practiced, the material in Worms, Germs, and You will greatly decrease your chances of contracting a zoonotic disease.
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Budgeting: Capital Budget Analysis |
0.75 |
A capital appropriation request form is a document that managers use to request capital funding for their departments. This is the first step in the documentation process for capital projects. |
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Sepsis - What's new in caring for these patients? |
0.75 |
A comprehensive update provided for an intended audience of prehospital care providers. This update introduces new definitions for sepsis and septic shock, reviews sepsis epidemiology, pathophysiology, disease morbidity and mortality, and prehospital treatments. |
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Conflicts of Interest (Corrections) |
1.00 |
A conflict of interest is a clash between personal interests and work requirements. It occurs when an individual’s personal interests, whether financial, professional, or social, including those of family and friends, compromise his or her judgment, decision, or actions in the workplace. Conflicts of interest matter because they compromise the quality of an employee’s decision-making, which reflects on higher education institutions. |
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Conflicts of Interest |
1.00 |
A conflict of interest is a clash between personal interests and work requirements. It occurs when an individual’s personal interests, whether financial, professional, or social, including those of family and friends, compromise his or her judgment, decision, or actions in the workplace. Conflicts of interest matter because they compromise the quality of an employee’s decision-making, which reflects on higher education institutions. |
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Employee Performance: Managing Difficult Employees (Instructor Guide) |
1.00 |
A difficult employee is one whose attitude or behavior is detrimental to an organization. Typically, difficult people are aware of their behavior, but rarely care that their attitude hampers their productivity, or affects the success of their organization.
However, it’s important to remember that a difficult person is not necessarily an individual whom you dislike. Occasionally, the difficulty might not be the individual’s behavior but might instead be your perception of their behavior.
In this course you will learn to: recognize the impact that difficult people can have on an organization, manage a difficult person, and identify difficult personality types, address difficult employees, and mitigate their behavior, and monitor the behavior of a difficult employee, and document ongoing changes in behavior and performance.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Employee Performance: Managing Difficult Employees |
1.00 |
A difficult employee is one whose attitude or behavior is detrimental to an organization. Typically, difficult people are aware of their behavior, but rarely care that their attitude hampers their productivity, or affects the success of their organization.
However, it’s important to remember that a difficult person is not necessarily an individual whom you dislike. Occasionally, the difficulty might not be the individual’s behavior but might instead be your perception of their behavior.
In this course you will learn to: recognize the impact that difficult people can have on an organization, manage a difficult person, and identify difficult personality types, address difficult employees, and mitigate their behavior, and monitor the behavior of a difficult employee, and document ongoing changes in behavior and performance. |
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Growth and Development of Infants and Toddlers (CDA 1) |
2.00 |
A family child care early learning program that supports the growth and development of infants and toddlers needs nurturing caregivers, a healthy and safe environment, good relationships between family and caregiver, and appropriate activities to offer good quality care. This takes planning and knowledge of the growth and development of infants and toddlers. Find ways to enhance your family child care environment and build quality relationships with the infants and toddlers in your care.
This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1, Planning a Safe and Healthy Environment. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum. |
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Coping with Food Allergies in Child Care Spaces (CDA 1) |
2.00 |
A food allergy is a reaction within the body's immune system. It can be anywhere from mild to severe, and in some cases, it may be life-threatening. We must understand the symptoms and triggers of food allergies, the ways to prevent accidental exposure to prohibited foods, how to care for a child experiencing symptoms. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1: Planning a Safe, Healthy Environment to Invite Learning. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum. |
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Customer Service: Customer Service Skills |
1.00 |
A great customer service representative should have skills in three key areas: organization (time and stress management), motivation (letting customers know you care), and communication (vocal, verbal, and visual). The core strength of a good customer service rep is sound knowledge of the organization’s products and services. |
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Cartas de Presentación (Spanish) Cover Letters |
0.75 |
A medida que avance en este curso, aprenderá consejos y trucos sobre cómo escribir una carta de presentación. También aprenderá la importancia de una carta de presentación y cómo puede ayudarle a conseguir el trabajo de sus sueños. Haga clic en las tarjetas a continuación para saber cómo cada persona utilizó su carta de presentación para conseguir el trabajo de sus sueños.
As you go through this course, you will learn tips and tricks on how to write a cover letter. You'll also learn the importance of a cover letter and how it can help you get your dream job. Click the cards below to learn how each person used their cover letter to land their dream job. |
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Volunteer Recognition on a Next-to-Nothing Budget |
1.00 |
A mere 'Thank you' is not enough, and when budgets are tight how do we ensure volunteers feel appreciated, and are recognized for their service? Investigate several cost-effective strategies for recognizing volunteers for service milestones or going the extra mile. Explore spontaneous recognition ideas that may provide a fun new surge of energy with your volunteers and throughout your organization. It doesn’t have to cost a lot to be effective, heartwarming and/or fun |
