Catalog

Catalogs

Title	Duration (hours)	Description
Anger Management	1.00	Anger is a set of physical responses, emotions, and behaviors triggered by a perceived threat or frustration. Anger can be harmful or helpful, depending on how you cope with your anger and the anger of others. This course will explore how to understand your anger better and manage your anger responses. You'll also examine the causes of anger and ways to use it constructively.
Animal Behavior 1: Why Study Animal Behavior?	1.00	Animal behavior is a topic that has fascinated people for centuries. The first course in the series will give an overview of behavior and highlight the many reasons to study animal behavior, the history of behavioral research, and the many different fields that study animal behavior.
The Fundamentals of Animal Learning Webinar	1.00	Animals, whether you are working with your pet at home or a 300 pound lion, are constantly learning about their environment. Animal care workers and animal trainers can use this behavioral knowledge to their advantage in animal management. Discover the importance of detailed observation of animal behaviors. Understanding reflexes and situations where reflexive behaviors are likely to occur will enable animal keepers to work safely in a potentially dangerous environment. Students will also discover a technology to reduce the stresses associated with daily animal management, improving animal welfare
Customer Service: Greeting Customers	1.00	Answering the phone when you know that you might be on the wrong end of a verbal confrontation is difficult, but it’s the first step in dealing with customer service issues. How you answer the phone will set a tone with the customer on the other end. Greeting a customer requires much more than a simple “Hello, how can I help you?”
Trauma and Its Impact on Education	1.50	Any professional employed in a school must understand the adverse experiences that students have can directly impact their experience in the classroom. This course dives into the definition of trauma, the impact of trauma on the brain, and how trauma can manifest in the classroom. It is important to know how to help students who have experienced trauma in their lives. This course will also touch on the importance of self-care for professionals who work with students who have experienced trauma. This course will help you develop new knowledge about students and help you understand your role as an educational professional. Trauma and Its Impact on Education is the first course in a series of two trauma courses. After this course, be sure to check out Trauma-Informed Practices.
Pensamiento Crítico y la Toma de Decision (Spanish) Critical Thinking and Decision-Making	1.00	Aprenda estrategias para resolver problemas cotidianos y tomar decisiones reflexivas y bien informadas. Learn strategies for solving everyday problems and making thoughtful, well-informed decisions.
Introducing Monotremes	3.00	Are monotremes a bit of mystery to you? Get to know the echidnas and the platypus, as Monotremes 1 explores the physical characteristics, distribution, and habitats of echidnas and platypuses. In Monotremes 2, learners investigate what—and how—monotremes eat, as well as which animals prey on them, and how they avoid being eaten. This module also covers thermoregulation, locomotion, behavior, and social structure. The third and final course in the series, Monotremes 3, explores the fascinating world of monotreme reproduction and investigates the conservation status of monotremes, threats to platypus and echidna species, and how conservationists are helping. The module concludes with a look at some examples of how we can all participate in conservation. Remarkable images show platypuses and echidnas in ways you’ve never seen before, and video provides insights into their behavior. Interactivity sprinkled throughout the modules engages participants in the learning process, and questions at the end of each section ensure that they have mastered fundamental concepts before they move on.
Creating a World Famous Customer Service Training Program	1.00	Are you interested in putting together a unique, world class, and cost effective Customer Service Training Program, rather than just purchasing one "off the shelf?" This webinar will walk you through the steps taken by San Diego Zoo Global to create its GRRREAT! Customer Service Training Program - all done in house!
Coaching: Interpersonal Meetings (Instructor Guide)	0.75	As a coach, your communication skills are critical to your success and the employees you are coaching. In many office environments, it can be tempting to get through the day without much personal contact by relying on technology. However, nothing can replace the benefits of personal interaction, or face-to-face communication. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Coaching: Interpersonal Meetings	0.75	As a coach, your communication skills are critical to your success and the employees you are coaching. In many office environments, it can be tempting to get through the day without much personal contact by relying on technology. However, nothing can replace the benefits of personal interaction, or face-to-face communication.
Stress First Aid for Long-Term Care Staff	1.00	As an essential worker during a pandemic, your work stress is accompanied by the stressors in your personal life, as well as concerns about your family’s health. As staff in a long-term care facility, you also have the stress of caring for vulnerable individuals with serious medical and cognitive issues who may be reacting poorly to extended social isolation. This is unprecedented in long-term care, and it requires ongoing, effective stress management. Stress First Aid offers a flexible framework of tools for addressing stress reactions that can hopefully reduce the likelihood that these reactions will develop into more severe or long-term problems.
Cultural Competency for Children and Families (CDA 4)	2.00	As classrooms and communities reflect our increasingly interconnected world, cultural understanding becomes essential for educators. This course equips you with the knowledge and tools to navigate the spectrum of cultural awareness, sensitivity, responsiveness, and competence. Together, we'll explore impactful practices for fostering inclusive environments and culturally competent approaches that empower children and families.
STEM and You	1.00	As early childhood professionals, we’ve all heard the term STEM. It stands for Science, Technology, Engineering, and Mathematics. But do you think you would recognize STEM in action if you saw it? Let’s find out! Course Learning Objectives: - Define STEM in the context of early childhood education. - Recognize the impact of a teacher’s attitude toward STEM on their instructional practice.
Leading Teams and Organizations with Head and Heart	2.00	As leaders, we must ensure that we are not only modeling social-emotional and character skills ourselves, but creating program environments for staff to thrive in these areas. Organizations can intentionally embrace and uphold practices that create safe environments for staff to develop and hone such skills individually and collectively, especially amongst change. In this course, participants will understand three stages of change, and how staff experience each. Participants will also become familiar with adaptive leadership strategies for managing change within organizations.
Geriatric Assessment	1.25	As part of an interdisciplinary team working with older adults, it is important to understand the different parts that make up a comprehensive geriatric assessment. This course will provide you with information about the tools used in a comprehensive geriatric assessment that are chosen based on identified needs and areas of concern for individual patients.
We Are: Supporting Self-Awareness and Self-Management	0.75	As staff, our understanding of how youth’s negative responses affect emotions and behaviors is a key lever in how we create opportunities for young people to develop social-emotional and character skills such as self-awareness and self-management. During this course, participants will learn about how young people’s responses affect personal emotion and behavior, and how group agreements can support safe environments. Participants will reflect on current strategies and will learn about resources to support the development of young people’s self-awareness and self-management skills.
Course 19: Involving School-Age Children in Activity Planning and Implementation	2.00	As they grow and change and move toward independence, school-age children and youth become very interested in planning and directing their own activities. This means it’s very important for staff to think of ways to involve them in program planning and implementation. By planning activities WITH children instead of FOR them and engaging them in creating the program environment, staff can help children develop a feeling of ownership of the program – a positive feeling that the program belongs to them.
Involving School-Age Children in Activity Planning and Implementation	2.00	As they grow and change and move toward independence, school-age children and youth become very interested in planning and directing their own activities. This means it’s very important for staff to think of ways to involve them in program planning and implementation. By planning activities WITH children instead of FOR them, and engaging them in creating the program environment, staff can help children develop a feeling of ownership of the program—a positive feeling that the program belongs to them."
Art of the Capital Campaign	1.00	As you learn how to plan, operate and conduct a capital campaign you can find a lot of advice on the science of fundraising. Often, however, your success will depend more on the Art of the Practitioner (you) than the rules of the game. This Webinar is designed to help you become a capital campaign artist by giving you a roadmap to travel from pre-campaign, feasibility, planning, infrastructure, phases and post-campaign wrap-up. You’ll learn the pitfalls to avoid and important tasks to accomplish to become a capital campaign impresario. You’ll learn the tools to help you enjoy the ride.
Brick by Brick: Difficult Deliveries	1.00	Assisting a mother with a complicated childbirth is one of the most challenging situations an EMS provider may encounter in their career. Our team of experts discuss the prehospital management of postpartum hemorrhage, prolapsed cord, shoulder dystocia, and breech birth. Doctors Kristen E. Burhans, Maia Dorsett, and Kara Louise LaBarge demonstrate skills that you will want to practice with your response team before your next obstetrical emergency occurs.
School-Age Health Guidelines to Promote Healthy Eating and Physical Activity	0.34	At the end of this course, participants will be able to define the terms overweight and obesity, know health consequences of childhood obesity, and explain the purpose of CDC’s School Health Guidelines to Promote Healthy Eating and Physical Activity. They will also identify at least two healthy eating and two physical activity policies or practices that can be implemented in schools to address obesity. Participants will also be able to create guidelines to address problems in their area as well as find stakeholders that need to be informed of the guidelines.
Differential Diagnosis of Dementia	1.00	At the end of this course, you will be able to: Define Alzheimer's disease, and identify its risk factors. Examine the differences between Alzheimer's disease and dementia. Explore the pathology and the clinical presentation of Alzheimer’s disease, frontotemporal dementia and dementia with Lewy bodies. Examine the diagnostic tests and tools used in the diagnosis of dementia.
Effective Presentations: Audience Analysis and Supporting Material (Instructor Guide)	0.84	Audience analysis is the process of determining the audience’s needs, so you can give an appropriate presentation. You should determine the reason people will attend your presentation; it might be a requirement, or they might be interested in the topic. It is also helpful to determine your audience's attitudes, interests, and level of knowledge. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
AWS Certified Cloud Practitioner - Exam CLF-C01	24.00	AWS Certified Cloud Practitioner (Exam CLF-C01) provides basic knowledge of cloud concepts, AWS cost management and Service Level Agreements, core AWS services, core solutions and management tools, networking and security features, and identity, governance, privacy, and compliance features. You will find this course valuable if you are just beginning to work with cloud-based solutions and services or are new to AWS. This course maps to the AWS Certified Cloud Practitioner CLF-C01 exam. You will benefit most from this course if you intend to take the AWS Certified Cloud Practitioner CLF-C01 exam. AWS Certified Cloud Practitioner can be used to prepare for other AWS role-based or specialty certifications, but it is not a prerequisite for any of them. This course assumes you have basic knowledge of general technology concepts, including concepts of networking, storage, compute, application support, and application development.
Microsoft Azure Fundamentals - Exam AZ-900	24.00	Azure Fundamentals - Exam AZ-900 provides basic knowledge of cloud concepts, Azure cost management and Service Level Agreements, core Azure services, core solutions and management tools, general security and network security features, and identity, governance, privacy, and compliance features. You will find this course valuable if you are just beginning to work with cloud-based solutions and services or are new to Azure. This course maps to the Azure Fundamentals AZ-900 exam. You will benefit most from this course if you intend to take the Azure Fundamentals AZ-900 exam. Azure Fundamentals can be used to prepare for other Azure role-based or specialty certifications, but it is not a prerequisite for any of them. This course assumes you have basic knowledge of general technology concepts, including concepts of networking, storage, compute, application support, and application development.