Image Title Duration (hours)sort descending Description
Correcting Performance Problems: Investigating Performance Problems (Instructor Guide) 1.00 Before addressing a performance problem, you should confirm the existence of the problem itself. An interview is a useful method for doing this. During the interview, you might encounter facts that you were previously unaware of and excuses that you didn’t expect. It's important to follow a definite process, and expect the unexpected during the interview. In this course you will learn to: identify the causes for an employee’s performance problem by interviewing, and question an employee regarding attendance issues, describe the factors affecting achievement, and apply conduct investigation techniques. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Exploring Four Areas of School-Age Development: Cognitive Development 0.50 One of the most helpful ways to gain an understanding of the needs and interests of youth between 5 and 12 is to examine their development from four different perspectives: 1) Physical Development, 2) Cognitive Development, 3) Social Development, and 4) Emotional Development. In this course, we will explore the cognitive development perspective.
The Indian Child Welfare Act 1.00 The purpose of the Indian Child Welfare Act (ICWA) is to protect the rights of Native American communities and prevent Native American children from being unjustifiably removed from their families. This course will give you a general knowledge of how ICWA contributes to the preservation of Native American culture.
Business Ethics: Organizational Ethics 1.50 In this course you will learn to: identify the need for organizational ethics and the types of ethical issues that arise in various functional areas, promote and maintain ethical principles in business, develop a corporate code of ethics and execute an internal audit, identify types of corporate social responsibilities and handle conflicts in responsibilities when they arise.
Safety and Survival in an Active Shooter Event in School Settings 0.75 Welcome to Safety and Survival in an Active Shooter Event in School Settings. Recent national tragedies in schools remind us that the risk is real: an active shooter incident can happen in any place at any time in any school district. The best way to make sure you are safe is to prepare ahead of time and be ready. Warning: Some of this content may be disturbing, if you need to take a break, please do so. If you exit and then come back into the course later, it will resume where you left off.
Cybersecurity Fundamentals 1.00 With the increasing use of technology in all facets of life, the internet has quickly become a necessity in doing business, getting an education, providing medical care, and operating on a daily basis. The internet is essential to most industries and sectors that you could work in. This importance and usage also bring along the negatives of the internet. Cyber attackers can steal information from people who are not careful nowadays and you need to be able to protect yourself. This course provides information on the internet and how to mitigate the risks of operating online to avoid putting yourself in danger. In addition, you will also learn about how to protect your data and respond effectively to any sort of cybersecurity incident.
Constructing: Airway Essentials—Part 3 1.00 Knowing why you are doing what you are doing will almost always produce a better result. In this case, Dr. Christopher Galton explains why we ventilate at the rates and the volumes we do. This insightful discussion will offer ideas on how to use the ventilation tools that we encounter every day. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
Paraprofessional Math Skills 1: Number Sense and Basic Algebra 3.00 This course covers Paraprofessional Math Skills: Number Sense and Basic Algebra. It is just one out of three Paraprofessional Math Skills courses, and one out of eight ParaPro prep courses that will prepare you on K-12 topics. This course will help you develop your knowledge of these mathematical concepts and help you apply them to abstract and real-life situations. After taking these prep courses, you should be prepared for the ETS ParaPro Assessment. This course can be taken as a stand-alone learning event, as part of a broader paraprofessional curriculum, or in preparation for the ParaPro Assessment. After completing this course, you will be able to: Evaluate basic addition, subtraction, multiplication, and division expressions with whole numbers, fractions, and decimals Recognize multiplication as repeated addition and division as repeated subtraction Interpret mathematical symbols Understand basic mathematical terms Recognize the position of numbers in relation to each other Understand equivalent forms of a number Understand place value for whole numbers and decimal numbers Compute percentages Understand basic concepts of exponents Use the order of operations to evaluate math expressions Use mental math and solve problems by estimation Solve word problems Solve one-step, single-variable linear equations Understand the sequence of numbers
Cross-Cultural Business Communication: Communicating Across Cultures 1.00 When communicating across cultures, you could come across a number of barriers. In addition to language barriers, there might be more subtle obstacles, such as cultural biases and conflicting communication styles. Building relationships with people of other cultures will provide you with the incentive to work through those barriers and achieve effective communication. In this course you will learn to: establish rapport and build trust, and listen well and provide positive and constructive feedback.
Outdoor Personal Protective Equipment (PPE) 0.50 Personal protective equipment, commonly referred to as “PPE,” is equipment worn to minimize exposure to various hazards. Examples of PPE include gloves, foot, and eye protection, protective hearing devices (earplugs, muffs), hard hats, respirators, and full-body suits. This course covers protecting yourself from hazardous work-related activities with Personal Protective Equipment.
Energy and You! 2.00 CalSAC has partnered with the Pacific Gas & Electric Company (PG&E) to bring the Energenius® Out-of-School Time Program to our online training platform. This FREE environmental stewardship curriculum is designed to engage children and youth to think about how they use energy, how energy is measured, paid for, and ways to save energy. Children and youth will understand how they can help reduce the impacts of energy use and production on the environment, and also practice influencing others to take energy-saving actions. Additionally, the curriculum is uniquely and intentionally designed to engage families in energy and water conservation habits. Energy and You is Activity Guide #1 in the 4-part curriculum Energenius® Out-of-School Time Program. The curriculum and activities are designed to engage children and youth to think about how they use energy, how energy is measured and paid for, and ways to save energy. This course will prepare participants to deliver the activities from the Energy and You Activity Guide as well as connect families to resources to help save energy and money.
"" Customer Service: Listening and Questioning 0.75 This topic will discuss the various types of listening: passive, selective, and active. You will learn that paraphrasing or summarizing what the customer says is a good way to confirm what you hear. In this course, you will also learn about questioning and the types of questions that are used to elicit the information you want from customers. There are four types of questions: open-ended, closed, alternative-choice, and clarifying. This course will also discuss the examination process that can be used to understand the customer’s problem and prescribe a realistic solution.
Hazard Communication Advanced 1.00 This course covers an advanced level of hazard communication. Chemical hazards, in-depth analysis of chemical labels, as well as protection from chemical hazards are all covered in this course.
Customer Service Fundamentals 1.00 In this course, you will learn about the importance of customer service and the pitfalls to avoid when providing customer service. This includes how to identify types of customers and their needs. Then, you’ll learn about building rapport with your customers through good customer service habits. Part of building rapport includes effective communication with customers, including how to correct a customer, the importance of body language and tone, and about telephone etiquette. You’ll learn how to respond to your customers and how to use questions. Then, you will be instructed about how to accentuate the positive and provide proactive service. Finally, you will learn how to surpass expectations by going the extra mile for the customer.
Penguins 2.00 Penguins delight and fascinate zoo visitors, but there's more to these ocean-dwelling birds than meets the eye. From Antarctica to the equator, birds in the order Spheniscidae have adapted to a unique existence that is tied to the land and to the sea.
"" Social, Emotional, and Behavioral Supports for Teachers 1.00 This course explores how to support students emotionally, socially, and behaviorally. It is important to understand the value of building rapport with students to promote resilience. Additionally, this course will explore the components of student behavior, how to identify the function of behavior, and how to create a supportive environment for students.
Organizational Communication: Communication Basics 1.25 Good internal and external communication is crucial to any organization’s success. In this course you will learn to: communicate effectively, define the theories of management, identify organizational types and characteristics, and plan communication flow.
Employee Performance: Feedback 1.67 Giving feedback facilitates organizational growth and development. Feedback helps improve job performance while promoting professional and personal growth in employees. Managers who know how to give feedback allow employees to advance themselves and grow as individuals and workers. Through proper guidance, employees acquire the necessary skills to meet their job requirements. Feedback helps build interpersonal relationships between managers and employees, while improving their self-esteem and job satisfaction. In this course you will learn to: identify the focus of feedback, and give and receive feedback effectively, provide positive and constructive feedback, monitor performance after providing feedback, identify communication styles, and manage difficult feedback sessions, and identify when to avoid giving feedback.
Become an Energenius® 2.00 CalSAC has partnered with the Pacific Gas & Electric Company (PG&E) to bring the Energenius® Out-of-School Time Program to our online training platform. This FREE environmental stewardship curriculum is designed to engage children and youth to think about how they use energy, how energy is measured, paid for, and ways to save energy. Children and youth will understand how they can help reduce the impacts of energy use and production on the environment, and also practice influencing others to take energy-saving actions. Additionally, the curriculum is uniquely and intentionally designed to engage families in energy and water conservation habits. Become an Energenius® is Activity Guide #4 in the 4-part Energenius® Out-of-School Time Program. The curriculum and activities are designed to engage children and youth to think about how they can save energy, how to recycle, reduce and reuse, and actions they will take to promote energy efficiency in their homes and community. This course will prepare participants to deliver the activities from the Become an Energenius® Activity Guide as well as sharing energy saving resources with families.
Fire Service Ground Ladders - BASIC 1.00 This course is a basic-level introduction and review of fire service ground ladders. This course introduces the seven types of fire service ground ladders as defined by NFPA. The course includes a review of ground ladder construction, ground ladder selection by task, and safe operation of the fire service ground ladder. The course is evaluated with a multiple-choice exam that requires a passing score of 80%. The course length is approximately one hour.
Introduction to Gmail 1.00 Gmail is a free email service provided by Google. In many ways, Gmail is like any other email service: You can send and receive emails, block spam, create an address book, and perform other basic email tasks. But it also has some more unique features that help make it one of the most popular online email services.
Internet Safety 1.00 There's almost no limit to what you can do online. The internet makes it possible to access information quickly, communicate around the world, and much more. Unfortunately, the internet is also home to certain risks, such as malware, spam, and phishing. If you want to stay safe online, you'll need to understand these risks and learn how to avoid them.
Structural Search Operations (NYS12) 1.00 This lesson familiarizes the firefighter with structure fire search and rescue operations. The lesson reviews primary search methods including Orientated, TIC Led and Vent Enter Search. Methods for conducting structural search as well as managing occupants and victims are introduced. These methods are based on operational risk assessment with firefighter safety as the prime focus. The lesson is evaluated with in-lesson activities and a final multiple choice quiz.
"" Sales: Completing 0.75 In this course, you will learn how to negotiate with the prospect to reach a sale agreement. You will also learn how to complete a sale by preparing trial closing questions and a final closing question.
Preventing Needlesticks and Other Sharps Injuries 1.00 A sharps injury is a penetrating stab wound from a needle, scalpel, or another sharp object that may result in blood or additional body fluids exposure. Sharps injuries are typically the result of using sharp equipment in a fast-paced, stressful, and potentially understaffed environment. This course covers the causes of needlestick and sharps injuries in the healthcare workplace, how to prevent such injuries and the prevention strategies that can be implemented.

Pages

CSV