Catalog

Catalogs

Title	Duration (hours)	Description
Zoonotic Disease and Biosecurity	2.00	Every year, zoological organizations are faced by new challenges in maintaining the health of their animal collections. Zoonosis, or disease that can be spread between species, forms one of the greatest threats to the safety of animals, guests, and keepers. Using a case study from a zoonotic disease concern at the San Diego Zoo, you will learn the basics of zoonotic disease identification and prevention, including standard record keeping, best practices, health and safety protocols for keepers, and the understanding of how disease can be spread.
Safety and Survival in an Active Shooter Event in School Settings	0.75	Welcome to Safety and Survival in an Active Shooter Event in School Settings. Recent national tragedies in schools remind us that the risk is real: an active shooter incident can happen in any place at any time in any school district. The best way to make sure you are safe is to prepare ahead of time and be ready. Warning: Some of this content may be disturbing, if you need to take a break, please do so. If you exit and then come back into the course later, it will resume where you left off.
Preventing Sexual Harassment and Understanding California Law	0.50	This course will teach California employees how to recognize sexual harassment, defines the rights and responsibilities of employers and employees, and provides an overview of the legal remedies available in sexual harassment lawsuits.
Combating Sexual Harassment in the Workplace (NY)	1.00	In recent years, the topic of sexual harassment in the workplace has been brought into the national spotlight, bringing with it renewed awareness about the serious and unacceptable nature of these actions and the severe consequences that follow. Under state law effective October 2018, every employer in New York is required to establish a sexual harassment prevention policy which includes annual training, pursuant to Section 201-G of the Labor Law. This course was created by CypherWorx based on the 2023 update of the training materials developed by the New York State Department of Labor and Division of Human Rights, and is designed to meet or exceed standards required by state law.
Avian Conservation Programs How To Become Involved	1.00	The field conservation and the zoo communities are partnering at an increasing rate to conserve birds in the wild and in zoos. Avian management techniques that were developed in zoos are being utilized to benefit wild populations. Developing your skills and experiences has a direct impact on species in the wild while also creating career development opportunities. Learn how to become more involved in local and international avian conservation.
Safety Communication and Training Techniques	1.50	This course covers certain safety and logistics measures for the workplace. This includes topics like different types of safety training, creating safety programs with different learners in mind, and how to use various types of media to communicate objectives.
Use Information Correctly	0.75	This course covers the basics of using online information. We will go over copyrights, Creative Commons, and public domain work, as well as the rules associated with using these forms of media.
Effectively Managing an Employee Engagement and Satisfaction Survey	1.00	There is much scientific evidence that clearly shows a direct correlation between employee engagement/satisfaction and organizational performance. Engaged employees are more productive, profitable and customer service oriented. Engaged employees drive company innovation and have increased tenure. Learn how to conduct a World Famous Employee Satisfaction Survey, and incorporate the right questions to ask to also measure Employee Engagement - which will definitely benefit your organization by showing employees that you have a genuine interest in their feedback.
Creating a World Famous Employee Communications Strategy	1.00	In recent years, San Diego Zoo Global's Internal Communications programs have been nationally recognized for excellence in outstanding employee communications. During this webinar, you will hear best practices from a seasoned pro at employee communications - covering latest trends, social media, employee forums, electronic newsletters, and creation of a cutting edge intranet for your organization. You will not want to miss this one...
ROAR: How to Build a Resilient Organization the World-Famous San Diego Zoo Way	0.75	Roar: How to Build a Resilient Organization the World-Famous San Diego Zoo Way shows leaders at any level how to unleash the full potential of their teams to create lasting organizational resiliency rivaling that of the world-famous San Diego Zoo. It will show how the Zoo’s operating organization, San Diego Zoo Global, has utilized a set of innovative programs to create its team of exceptional leaders and engaged employees who have engendered its amazing accomplishments. Featuring real-world stories, best practices, and specific strategies based on 100 years of exceptional leadership, this unique and valuable resource will help organizations of any size and focus to master winds of change, overcome stress and adversity, thrive in times of chaos, and constant in pursuit of their vision, and accomplish extraordinary things.
Animal Show Development	1.00	This program will provide information about how best to present animals to your guests. We will discuss different types of programs including informal animal encounters, a free flight bird show, a cheetah run program and a mixed species show, including sea lions. For each type of program, we will discuss staffing, collection planning and production, such as sound and props. We will also talk about scripting in general and especially responsible messaging.
Generational Differences - Managing The Complexity	1.00	Could dealing with people get any more difficult? Today’s business environment brings many challenges with four different generations working together for the first time. Communication, respect, recognition, retention, interaction with others, and work life balance mean something different to each generation. If not understood and managed effectively workplace conflict, poor communication, low morale, and high turnover can occur. Understand and discover the key values and contributions among these four generations. Each generation provides intrinsic value to an organization. You will learn how to capitalize on the strengths of the Traditionalists, the Baby Boomer’s, Generation X, or the Millennial Generation (Gen Y). By implementing effective strategies for communication, recognition, development, retention, and leadership you will uncover the hidden talents of each generation while minimizing the risk of knowledge transfer. You will learn the key generational differences and similarities in each of these areas. Join us as we share with you some of the many generational challenges in today’s work environment.
Americans With Disabilities Act and Transition Plans	1.00	Do Title II and Title III of the Americans with Disabilities Act apply to you? Do you work for a non-profit or for-profit zoo, aquarium, or museum? Is your zoo, aquarium, or museum operated by your state or local government? Do you have a Transition Plan or Barrier Removal Plan for your organization? Do you know that the Justice Department or your State's Attorney's Office could sue your organization if you are not in compliance? Fines can cost an organization $55,000 plus compensation just for an initial infraction. This comprehensive webinar will discuss the development of a plan, examples of that plan, common accessibility issues, and an overview of what to look for in your policies and procedures that could cause an accessibility issue.
Inquiry Questions: Bridging Science and Practice	1.00	Does your staff have a lot of behavioral questions, but are not sure how to narrow the focus in a manner that will contribute most directly to an adaptive management approach? In this webinar, learn to analyze behavioral questions in terms of the 3 C's: challenges, choices and consequences. This process is the springboard to fine-tuning questions that can be answered in a manner to best aid in decision-making and in testing hypotheses
Slips, Trips, and Falls	0.75	This course covers slips, trips, and falls in their entirety within the workplace. Being able to identify common causes of slips, trips, and falls helps to protect from a workplace injury. Once those causes are identified, you will learn how to create protection plans and use prevention tools for slip, trip, and fall incidents. It is just one of many health and safety courses we offer. This course will help you learn about best practices to keep yourself safe and healthy when on the job.
Art of the Capital Campaign	1.00	As you learn how to plan, operate and conduct a capital campaign you can find a lot of advice on the science of fundraising. Often, however, your success will depend more on the Art of the Practitioner (you) than the rules of the game. This Webinar is designed to help you become a capital campaign artist by giving you a roadmap to travel from pre-campaign, feasibility, planning, infrastructure, phases and post-campaign wrap-up. You’ll learn the pitfalls to avoid and important tasks to accomplish to become a capital campaign impresario. You’ll learn the tools to help you enjoy the ride.
Microsoft Word - Basic: Getting Started	1.25	This course will focus on how to use the elements of the Word window, create and save documents, and navigate a document and select text by using the keyboard and the mouse.
Basic Computer Skills	1.50	In this course, you will learn how to get started with your first computer, including learning about files, computer setup and maintenance, and installing software.
Internet Safety for Kids	1.00	In this course, you will learn about the common dangers of frequent internet use, the best ways to deal with and avoid such dangers, methods to teach kids about internet safety, and more.
Fire Evacuation Training	0.33	This course covers proper fire safety techniques to help keep you and your customers safe. It also covers the key elements to remember during a fire evacuation.
California Harassment Prevention Training for Team Members	1.00	Harassment cases have resulted in organizations being liable for hundreds of millions of dollars in legal fees and lost revenue annually. The information presented here enables employees in the organization to create a harassment-free culture.
Egress, Fire Prevention, & Fire Protection	0.65	In this course, participants will learn about escape routes and exits, emergency action plans, fire prevention plans, fires, fire extinguishers, and workplace fire prevention tips.
Connection Planning in Long-Term Care	1.00	This module includes training for staff and providers in the importance of social connection and practical strategies learners can use to promote social connectedness in long-term care. The module explains how to implement Connection Planning, a brief, person-centered behavioral intervention for developing resident care plans that address social connection. Connection Planning includes evidence-informed, practical strategies to promote meaningful social connection among residents in long-term care.
Attracting (and Keeping) New Supporters in the Digital, Engagement Age	1.00	There are more non-profits in the market every day, but less donors. Is this a recipe for disaster, or an opportunity for us to transform what donor acquisition, retention and stewardship look like in our digital age? Join us during this 60 minute webinar to learn what innovative donor engagement in 2013 looks like by walking through some of the San Diego Zoo Global's recent digital campaign hits and misses to see how you can help your organization rise above this changing donor landscape.
Environmental Systems	2.00	Many of the animals exhibited in zoos and aquariums have very specific environmental requirements that must be met in order to support the life form and better ensure its welfare. This course will explore the unique biological, physiological, and welfare requirements of several varied types of animals; their unique requirements; and the implications for the provision of these requirements.