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Mindfulness |
1.00 |
The goal of this course is to educate caregivers about the benefits of incorporating mindfulness into the activities of elderly care patients. Practicing mindfulness can promote improvements in both physical and psychological symptoms as well as positive changes in health attitudes and behaviors in both elderly care patients and caregivers alike.
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Computer Software Technician - Exam 220-1002 |
24.00 |
30 Bird Media’s instructor-led course, Computer Software Technician, provides the basic knowledge needed to install, configure, and support computer operating systems and software. This includes:
- Installing, configuring and maintaining operating systems and software for end users
- Understanding the basics of Windows network connections and resource sharing
- Properly and safely diagnosing, resolving, and documenting common software issues
- Understanding and applying basic cybersecurity principles
- Performing IT operations and incident response procedures
- Providing appropriate customer support
This course maps to the CompTIA A+ 220-1002 certification exam. Objective coverage is marked throughout the course.
This course assumes that you have basic computer knowledge. |
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Call Center Management: Communicating Information to Executives |
0.75 |
This course will cover how to identify the information that executives need and communicate with executives. |
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Business Ethics: Managerial Ethics |
1.34 |
In this course you will learn to: identify the characteristics of ethical managers, different ethical styles, and the important ethical components of various human resource issues, and ensure ethical behavior in the workplace and address the ethical dilemmas of subordinates. |
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Safety and Survival in an Active Shooter Event in School Settings |
0.75 |
Welcome to Safety and Survival in an Active Shooter Event in School Settings. Recent national tragedies in schools remind us that the risk is real: an active shooter incident can happen in any place at any time in any school district. The best way to make sure you are safe is to prepare ahead of time and be ready.
Warning: Some of this content may be disturbing, if you need to take a break, please do so. If you exit and then come back into the course later, it will resume where you left off. |
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Advanced Interpersonal Communication: Organizational Culture (Instructor Guide) |
1.34 |
An organizational culture is the personality of an organization. This personality is both determined and accepted by the organization’s members. For example, an organization might have a culture that is youthful, energetic, and fast-paced. In this type of culture, decisions are made quickly, and employees are empowered to take action in a wide variety of situations. Another organization might be more straight-laced and policy-oriented. This organization would be much more formal and serious in the way it does business. It is important to recognize and understand the culture of an organization, so that you can determine your fit with the organization.
In this course you will learn: to determine the nature of an organization’s culture, to use the cultural network to your advantage, and identify the characteristics of the roles exhibited in the network, to identify the elements of physical culture that affect interpersonal communication, and to identify the ways in which managers can build a positive culture.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Engaging High School Youth in College & Career Readiness |
1.00 |
This course will introduce participants to the College & Career Readiness Toolkit, developed by the Maryland Out-of-School Time (MOST) Network, as well as developmentally appropriate activities and considerations for implementing college & career readiness with high school youth in an out-of-school time setting. |
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Sales Management: Motivating Sales Teams |
1.00 |
This course will focus on motivating sales professionals, monitoring and increasing motivation levels, and addressing substandard sales performance. |
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Cross-Cultural Business Communication: Workplace Culture |
1.00 |
Culture is a way of life established by a group of people and passed on to succeeding generations. People within a culture usually share common values, beliefs, and perspectives and have the same language and communication style. Although people within a culture must live in close proximity while the culture is being established, future generations frequently relocate to other countries or regions. This creates situations of cross-cultural exchanges.
As we become increasingly diverse, there is a growing demand for cross‑cultural communication in the workplace. Technology allows us to communicate with peers across the globe, as though they were sitting in our offices. Efficient and cost-effective travel makes it possible to communicate face-to-face with clients in other countries. In addition, companies seeking diverse and highly skilled employees find a conglomeration of cultures among them. As a result, employers are emphasizing cross-cultural communication in their own organizations to prepare employees to work with diverse co-workers and clients.
In this course you will learn to: discuss the value of culture and the significance of cross-cultural communication in the workplace, and describe the impact of cultural differences on communication, and avoid miscommunication and conflicts that arise due to these difference. |
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Exploring Four Areas of School-Age Development: Social Development |
0.50 |
One of the most helpful ways to gain an understanding of the needs and interests of youth between 5 and 12 is to examine their development from four different perspectives: 1) Physical Development, 2) Cognitive Development, 3) Social Development, and 4) Emotional Development. In this course, we will explore the social development perspective. |
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Introduction to Construction Trades |
2.00 |
This course covers the scope of tasks of construction trades, the wide variety of careers in the construction trades, and why they are vital to our daily lives and economy. Construction trades, often referred to as skilled trades, encompass a wide range of manual labor jobs related to the construction and maintenance of buildings, structures, and infrastructures. |
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Introduction to Fireground Communications |
0.50 |
This course defines communication and identifies five components of a fireground communication model. Each component is described in detail and a procedure for implementing the components is reviewed. The different types of common fireground communications are described and examples of each are given. |
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Fire Evacuation Training |
0.33 |
This course covers proper fire safety techniques to help keep you and your customers safe. It also covers the key elements to remember during a fire evacuation.
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Exploring Developmental Needs and Characteristics: Age Group 8 to 10 for Paraprofessionals |
1.00 |
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger school-age children. This course delves into the specific traits of students between the ages of 8 and 10. |
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Understanding Poverty and Practical Strategies (CDA 3 & 4) |
2.00 |
This course empowers early care and education professionals to build strong relationships with families facing economic challenges. Delve into the realities of poverty and its impact on family dynamics. Discover practical communication strategies tailored to bridge understanding and effectively connect families with essential resources and support networks. Watch trust and collaboration flourish as you create a truly inclusive and supportive learning environment for every child. |
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Business Finance: Future and Present Value of Money |
0.75 |
This course will cover how to calculate the time value of money. You will also learn how to use compounding and discounting methods to calculate the future and present value of money. |
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Managing Performance: Performance Improvements |
1.34 |
In the performance appraisal process, there are three steps you must complete before you can help an employee make performance improvements.
1. Appraise an employee’s performance
2. Conduct an appraisal discussion
3. Help an employee make performance improvements
In this course you will learn to: plan performance improvements, handle performance problems, and use effective communication to solve performance problems, conduct status meetings, and maintain documentation of ongoing communication. |
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Interior Attack Operation #1121 (Instructor Guide) |
1.00 |
This is the instructor guide for the Interior Attack Operation Drill. This course will prepare the instructor to present and conduct this training session to an audience of firefighters. Course set-up requirements are described along with identification of key points and instruction for the demonstration and performance of the skill requirement of this training. |
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Coaching: The Coaching Process (Instructor Guide) |
1.50 |
In this course you will learn to: establish a solid coaching foundation by creating and maintaining healthy coach-employee relationships, be an effective coach by understanding your coaching objectives and communicating the expectations and goals to employees, and provide employees with positive and constructive feedback by monitoring and evaluating their performance.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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OSTPD - Supporting Attendance through After School Programming |
1.00 |
This training will cover a number of areas regarding how after school programs can support youth attendance in school. By looking at and exploring the connection between after school programming and attendance in school, we see how after school programming supports attendance at school as well as how to coordinate with the school in order to maximize the positive impact of after school on school attendance through collaboration. |
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Internet Safety for Kids |
1.00 |
In this course, you will learn about the common dangers of frequent internet use, the best ways to deal with and avoid such dangers, methods to teach kids about internet safety, and more. |
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Conducting Meetings: Conflicts, Climates, and Difficult Personalities (Instructor Guide) |
0.50 |
In this course you will learn to: identify the main causes of conflict, the ways to resolve conflict in meetings, and the common difficult personality types in meetings, and identify the characteristics of a positive and negative climate, and the steps to build a positive climate when communicating.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Infectious Diseases: Causes and Symptoms |
1.00 |
An infectious disease is an illness that is caused by organisms such as bacteria, viruses, fungi, and parasites. Many of these organisms live in or on our bodies, and are normally harmless. But under certain circumstances, they can cause disease.
Course Learning Objectives:
- Describe infectious disease, and the ways in which germs that can cause infectious disease are spread.
- Identify common symptoms of infectious diseases, and why young children are vulnerable to infectious diseases. |
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Fire Extinguishers (NYS03) |
1.00 |
This lesson reviews the identification, selection, and use of different types of fire extinguishers. The lesson begins with a review of the basic science of fire. The classifications are defined and described and the extinguishers that meet those classifications are identified. Fire extinguisher maintenance is described and reviewed. Finally, the PASS method of fire extinguisher operation is defined and described. |
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Communicating with the Deaf Sign Language User |
1.00 |
This training was developed by Dr. Jason Rotoli, Deaf Health Pathways Director, University of Rochester School of Medicine and Dentistry in conjunction with Dr. Jeremy Cushman, Chief of the University of Rochester’s Division of Prehospital Medicine. Funding for the Care of the Culturally Deaf education was provided by Society of Academic Emergency Medicine. Continuing Education provided by EMSPlumbline
Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have three attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully. |
