The topic of Therapeutic Communications relates to nearly every EMS response, and is especially important for high-acuity situations. Elizabeth C. Shannon, EMT, MS, RN, PMHNP-BC; brings her years of experience as a mental health care provider and an EMT to the table in this insightful discussion. As you hear her navigate the questions posed we hope that you will be able to confirm what you are already doing well. We also hope that your reflection on the subject will lead to improved EMS responses for you and the other medics on your crew.
