Customer Service Skills (PS) (WN)

Description

This course will help you develop customer service skills by teaching you how to develop and maintain a positive attitude. You will learn how to use motivation to improve customer service skills, and will go through the seven steps in the customer service process. Finally, you will discover how to react to customers’ problems and learn from them.

Courses contained in Customer Service Skills (PS) (WN)

Customer Service Skills

Duration: 1Hr

CEUs: 0.1

Unacquired

Details

schoolCertificate Course
trending_up CEUs: 0.1
access_timeClock Hours: 1Hr
event_availableCourse Availability: No expiration
shopping_cart $15.00

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