Customer Service Skills (PS) (WN)

Certificate Course
Price: $15.00 CEUs: 0.1 (What is a CEU?)
Course Duration: 1Hr
(approximate amount of time it will take to finish this course)
Course Availability: No expiration
(how long the course is available after purchase)
Description

This course will help you develop customer service skills by teaching you how to develop and maintain a positive attitude. You will learn how to use motivation to improve customer service skills, and will go through the seven steps in the customer service process. Finally, you will discover how to react to customers’ problems and learn from them.

Courses contained in Customer Service Skills (PS) (WN)

Customer Service Skills

Duration: 1Hr

CEUs ?: 0.1

Certificate CourseCertificate Course
Unacquired