Communicating with Families

Certificate Course
Price: FREE      CEUs: 0.1

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Clock Hours: 1Hr
(approximate amount of time it will take to finish this course)

Communication and positive relationships with families improve when program staff recognize family members as partners. Staff can benefit from acknowledging their feelings about families and identifying how these feelings help or hinder working with families. This course provides participants the opportunity to identify their attitudes towards families, consider how their attitudes can enhance or detract from their ability to develop positive relationships with families, and examine how a program’s overall environment supports strong staff-family communication.