IAAPA Guest Relations (PS)

Certificate Course
CEUs: 0
Clock Hours: 30Min
event_availableCourse Availability: No expiration
FREE

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Description

First Steps: Guest Relations is designed to help employees in the skills they need in order to create a positive, enjoyable experience for your guests. The program focuses on six acts of hospitality: Smile, Meet and Greet, Ask and Suggest, Know the Answer, Friendly Farewell. In addition, the program includes a brief refresher on basic safety, the importance of keeping the facility clean and teamwork.

Courses contained in this training

IAAPA Guest Relations

Duration: 30Min

CEUs: 0

Unacquired