360-degree feedback is feedback that comes from all around an employee - 360 degrees, with the employee being assessed figuratively in the center of the circle. Feedback is provided by subordinates, peers, and supervisors. It also includes a self-assessment and, in some cases, feedback from external sources such as customers and suppliers or other interested stakeholders. The results from a successful 360-degree assessment may be used by the person receiving the feedback for self improvement, or by some organizations in making administrative decisions, such as pay or promotion. However used, it can be very effective - yet can be very costly to administer. Learn how one large non-profit company utilizes 360 degree surveys internally - on a budget!
