Image Title Duration (hours)sort descending Description
Effectively Managing an Employee Engagement and Satisfaction Survey 1.00 There is much scientific evidence that clearly shows a direct correlation between employee engagement/satisfaction and organizational performance. Engaged employees are more productive, profitable and customer service oriented. Engaged employees drive company innovation and have increased tenure. Learn how to conduct a World Famous Employee Satisfaction Survey, and incorporate the right questions to ask to also measure Employee Engagement - which will definitely benefit your organization by showing employees that you have a genuine interest in their feedback.
Creating a World Famous Employee Communications Strategy 1.00 In recent years, San Diego Zoo Global's Internal Communications programs have been nationally recognized for excellence in outstanding employee communications. During this webinar, you will hear best practices from a seasoned pro at employee communications - covering latest trends, social media, employee forums, electronic newsletters, and creation of a cutting edge intranet for your organization. You will not want to miss this one...
Avian Conservation Programs How To Become Involved 1.00 The field conservation and the zoo communities are partnering at an increasing rate to conserve birds in the wild and in zoos. Avian management techniques that were developed in zoos are being utilized to benefit wild populations. Developing your skills and experiences has a direct impact on species in the wild while also creating career development opportunities. Learn how to become more involved in local and international avian conservation.
Attracting (and Keeping) New Supporters in the Digital, Engagement Age 1.00 There are more non-profits in the market every day, but less donors. Is this a recipe for disaster, or an opportunity for us to transform what donor acquisition, retention and stewardship look like in our digital age? Join us during this 60 minute webinar to learn what innovative donor engagement in 2013 looks like by walking through some of the San Diego Zoo Global's recent digital campaign hits and misses to see how you can help your organization rise above this changing donor landscape.
Connection Planning in Long-Term Care 1.00 This module includes training for staff and providers in the importance of social connection and practical strategies learners can use to promote social connectedness in long-term care. The module explains how to implement Connection Planning, a brief, person-centered behavioral intervention for developing resident care plans that address social connection. Connection Planning includes evidence-informed, practical strategies to promote meaningful social connection among residents in long-term care.
Inquiry Questions: Bridging Science and Practice 1.00 Does your staff have a lot of behavioral questions, but are not sure how to narrow the focus in a manner that will contribute most directly to an adaptive management approach? In this webinar, learn to analyze behavioral questions in terms of the 3 C's: challenges, choices and consequences. This process is the springboard to fine-tuning questions that can be answered in a manner to best aid in decision-making and in testing hypotheses
Animal Show Development 1.00 This program will provide information about how best to present animals to your guests. We will discuss different types of programs including informal animal encounters, a free flight bird show, a cheetah run program and a mixed species show, including sea lions. For each type of program, we will discuss staffing, collection planning and production, such as sound and props. We will also talk about scripting in general and especially responsible messaging.
Draft Presentation: Storyboard of Results 1.00 Your boss has asked you to present the results of your behavioral inquiry at a staff meeting. How do you tell the story of your project, providing enough detail so they will understand, but not too much so they will be able to focus on how this relates to the decision at hand? Listen to a research team present their draft presentation and offer suggestions about how this could be improved to enhance communication. Pick up some creative tips and offer a few of your own.
Americans With Disabilities Act and Transition Plans 1.00 Do Title II and Title III of the Americans with Disabilities Act apply to you? Do you work for a non-profit or for-profit zoo, aquarium, or museum? Is your zoo, aquarium, or museum operated by your state or local government? Do you have a Transition Plan or Barrier Removal Plan for your organization? Do you know that the Justice Department or your State's Attorney's Office could sue your organization if you are not in compliance? Fines can cost an organization $55,000 plus compensation just for an initial infraction. This comprehensive webinar will discuss the development of a plan, examples of that plan, common accessibility issues, and an overview of what to look for in your policies and procedures that could cause an accessibility issue.
Generational Differences - Managing The Complexity 1.00 Could dealing with people get any more difficult? Today’s business environment brings many challenges with four different generations working together for the first time. Communication, respect, recognition, retention, interaction with others, and work life balance mean something different to each generation. If not understood and managed effectively workplace conflict, poor communication, low morale, and high turnover can occur. Understand and discover the key values and contributions among these four generations. Each generation provides intrinsic value to an organization. You will learn how to capitalize on the strengths of the Traditionalists, the Baby Boomer’s, Generation X, or the Millennial Generation (Gen Y). By implementing effective strategies for communication, recognition, development, retention, and leadership you will uncover the hidden talents of each generation while minimizing the risk of knowledge transfer. You will learn the key generational differences and similarities in each of these areas. Join us as we share with you some of the many generational challenges in today’s work environment.

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