Call Center Management: Customer Management
CEUs: 0.08 A Continuing Education Unit. Click for more information. A Continuing Education Unit. Click for more information.
Call Center Management: Employee Management
CEUs: 0.1 A Continuing Education Unit. Click for more information. A Continuing Education Unit. Click for more information.
Call Center Management: Employee Motivation and Monitoring
CEUs: 0.13 A Continuing Education Unit. Click for more information. A Continuing Education Unit. Click for more information.
Call Center Management: Managing for Excellent Service
Call Center: Effective Call Handling
Call Center: Telephone Service Fundamentals
Career Development: Career Aspirations
Career Development: Career Excellence
Career Development: Career Strategies
Career Development: Professional Networking