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Strategic Decision Making: Preparing to Make Decisions |
1.50 |
In this course you will learn to: identify the factors that influence the outcome of a decision, and follow the steps of the decision-making process, define your decisions appropriately by establishing objectives, identify the problems decision frames can present, and the actions you can take to understand decision frames, and identify the guidelines for avoiding the problem of overconfidence, and describe the techniques for managing uncertainty. |
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Conducting Meetings: Conflicts, Climates, and Difficult Personalities (Instructor Guide) |
0.50 |
In this course you will learn to: identify the main causes of conflict, the ways to resolve conflict in meetings, and the common difficult personality types in meetings, and identify the characteristics of a positive and negative climate, and the steps to build a positive climate when communicating.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Conducting Meetings: Conflicts, Climates, and Difficult Personalities |
0.50 |
In this course you will learn to: identify the main causes of conflict, the ways to resolve conflict in meetings, and the common difficult personality types in meetings, and identify the characteristics of a positive and negative climate, and the steps to build a positive climate when communicating. |
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Business Ethics: Organizational Ethics (Instructor Guide) |
1.50 |
In this course you will learn to: identify the need for organizational ethics and the types of ethical issues that arise in various functional areas, promote and maintain ethical principles in business, develop a corporate code of ethics and execute an internal audit, identify types of corporate social responsibilities and handle conflicts in responsibilities when they arise. |
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Business Ethics: Organizational Ethics |
1.50 |
In this course you will learn to: identify the need for organizational ethics and the types of ethical issues that arise in various functional areas, promote and maintain ethical principles in business, develop a corporate code of ethics and execute an internal audit, identify types of corporate social responsibilities and handle conflicts in responsibilities when they arise. |
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Quality Management: A Path for Change (Instructor Guide) |
0.67 |
In this course you will learn to: identify the qualifications and responsibilities of a process manager, as well as the steps for establishing a process improvement team, and use flow charts in business process improvement.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Quality Management: A Path for Change |
0.67 |
In this course you will learn to: identify the qualifications and responsibilities of a process manager, as well as the steps for establishing a process improvement team, and use flow charts in business process improvement. |
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Managing Performance: Performance-Planning Meetings (Instructor Guide) |
1.17 |
In this course you will learn to: identify the steps to conduct an effective performance-planning meeting, identify the process of providing feedback, and identify types of coaching, and document coaching and feedback efforts. |
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Managing Performance: Performance-Planning Meetings |
1.17 |
In this course you will learn to: identify the steps to conduct an effective performance-planning meeting, identify the process of providing feedback, and identify types of coaching, and document coaching and feedback efforts. |
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Conducting Meetings: Managing Meetings (Instructor Guide) |
0.67 |
In this course you will learn to: identify the types of meeting leaders and the characteristics of an effective meeting leader. identify the process to follow when making decisions in a meeting, and explain how to identify and minimize group think in meetings.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Conducting Meetings: Managing Meetings |
0.67 |
In this course you will learn to: identify the types of meeting leaders and the characteristics of an effective meeting leader. identify the process to follow when making decisions in a meeting, and explain how to identify and minimize group think in meetings. |
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Quality Management: Understanding Current Performance (Instructor Guide) |
1.00 |
In this course you will learn to: identify types of flow charts and create and analyze a flow chart, create and analyze a check sheet, create and interpret a histogram, create and interpret a run chart, and identify characteristics of a control chart.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Quality Management: Understanding Current Performance |
1.00 |
In this course you will learn to: identify types of flow charts and create and analyze a flow chart, create and analyze a check sheet, create and interpret a histogram, create and interpret a run chart, and identify characteristics of a control chart. |
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Strategic Decision Making: Negotiation Decisions (Instructor Guide) |
1.17 |
In this course you will learn to: improve negotiation strategies and identify the actions that can improve decision outcomes, and identify the decision making pitfalls negotiators encounter.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Strategic Decision Making: Negotiation Decisions |
1.17 |
In this course you will learn to: improve negotiation strategies and identify the actions that can improve decision outcomes, and identify the decision making pitfalls negotiators encounter. |
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Managing Performance: Performance Improvements (Instructor Guide) |
1.34 |
In this course you will learn to: plan performance improvements, handle performance problems, and use effective communication to solve performance problems, conduct status meetings, and maintain documentation of ongoing communication. |
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Business Ethics: Unethical Behavior (Instructor Guide) |
1.00 |
In this course you will learn to: recognize the sources of unethical behavior, and take action to prevent it, and end unethical behavior by conducting an intervention meeting, and promote ethical behavior in the workplace. |
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Business Ethics: Unethical Behavior |
1.00 |
In this course you will learn to: recognize the sources of unethical behavior, and take action to prevent it, and end unethical behavior by conducting an intervention meeting, and promote ethical behavior in the workplace. |
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Managing Performance: Appraising Employee Performance (Instructor Guide) |
1.67 |
In this course you will learn to: understand the performance appraisal process, identify and gather appraisal material, prepare for an appraisal discussion, lead employees in an appraisal discussion, and respond to defensive employees and resolve conflict in an appraisal discussion. |
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Egress, Fire Prevention, & Fire Protection |
0.65 |
In this course, participants will learn about escape routes and exits, emergency action plans, fire prevention plans, fires, fire extinguishers, and workplace fire prevention tips. |
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Career Experiences |
2.00 |
In this course, you will hear firsthand accounts of the professional experiences of others, as well as advice for dealing with failure and tips for pursuing happiness in the workplace. |
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21st Century Skills in Early Childhood (CDA 2, 3, and 8) |
2.00 |
In this course, you will identify skills considered to be essential for success in the 21st century and examine the critical connection between these skills and academic learning. You will also explore how two Key Learning Areas from Learning Standards for Early Childhood - Social and Emotional Development and Approaches to Learning through Play - can help you promote the development of 21st Century Skills in the children with whom you work. This course is also designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers Subject Area 2: Advancing Children’s Physical and Intellectual Development, Subject Area 3: Supporting Children’s Social and Emotional Development and Subject Area 8: Understanding Principles of Child Development and Learning. |
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21st Century Skills and Play |
1.00 |
In this course, you will identify skills considered to be essential for success in the 21st century, and examine the critical connection between these skills and academic learning. You will also explore how one Key Learning Area from Learning Standards for Early Childhood - Approaches to Learning through Play - can help you promote the development of 21st Century Skills in the children with whom you work. |
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21st Century Skills in Young Children |
1.00 |
In this course, you will identify skills considered to be essential for success in the 21st century, and examine the critical connection between these skills and academic learning. You will also explore how one Key Learning Area from Learning Standards for Early Childhood - Social and Emotional Development - can help you promote the development of 21st Century Skills in the children with whom you work. |
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Creativity |
0.50 |
In this course, you will learn about creativity, including what it is, how to encourage it, and how to utilize it for positive collaboration. |
