Collection and Use of Personal Data
When you register as a member, order our books or other materials, request information, or enroll in our online classes, we will use our registration screens and online forms to collect personally identifying information such as your name, postal address, e-mail address, educational background, employment, educational goals and interests, and credit card information ("personal data"). We may also collect some or all of this personal data from you through our print enrollment forms. In addition, if you send us an e-mail or communicate with us offline, we may collect the personal data that you voluntarily provide us at that time.
We may use your personal data in the following ways:
- A. For the purpose for which you specifically provided the personal data, for example to enroll you in one of our courses, to process your order for one of our books or other materials, or to respond
- B. To send you surveys or questionnaires so that we can learn more about our customers' needs and interests;
- C. Unless you opt out, to send you online newsletters from our Company; and
- D. Unless you opt out, to send you information about new products or services that we think might interest you.
If you do not want us to send you surveys and questionnaires, or to provide you with information about our other products and services, you can opt out of receiving this information by following the steps described below in the section entitled Your Ability To Choose.
We use your anonymous data to obtain general statistics regarding the use of our website and its specific Web pages and to evaluate how our visitors use and navigate our website on an aggregate basis. We do not link your anonymous data with your personal data.
We use a service provider to track and analyze non-personal data, such as usage and volume statistical information from site visitors. This anonymous data will not be linked to your personal data.
In an effort to provide you with the most relevant website content and marketing materials, we may also use embedded pixel technologies to help track site usage and response to our marketing campaigns. Again, the anonymous information we capture through this mechanism is not linked to your personal data.
Sharing with Third Parties
We share your data with service providers who help us to run our website or to fulfill your requests. These service providers are restricted from using your personal data in any way other than for the service they are providing.
We may also share your data with some affiliated companies providing services that we think might interest you. If you do not want us to share your data with these affiliates, you can opt-out by following the steps described in the section entitled Your Ability To Choose.
Transfer to the United States
If you are located outside of the United States, please note that the personal data you provide to us will be transferred to the United States. Whenever you submit any personal data to us, you consent to this transfer.
Your Ability To Choose
You can let us know if you do not want us to send you information by taking the following steps:
- To let us know you do not want delivery of our newsletter, or other informational emails, uncheck the boxes granting us consent in your membership profile;
- To stop further delivery of the our newsletter or informational emails, click the opt-out link at the bottom of these messages;
- To let us know about your other communication preferences, please either call (888) 685-4440 or send an email to customersupport@CollaborNation.net. Please identify all the email addresses, postal address information, and phone numbers that you may have submitted to us so we can ensure that we respect your wishes.
You can let us know if you do not want us to share your data with other companies by either calling (888) 685-4440 or sending an email to customersupport@CollaborNation.net. Again, please identify all the data you have submitted to us so we can ensure that all your email addresses, postal address information, and phone numbers are marked "do not share."
Cookies benefit you by creating a more streamlined login process, keeping track of shopping cart additions and preserving order information between sessions. As we enable further customization of the site, cookies will help in assuring that the information provided to you will be relevant to your needs. You can disable our cookies using the cookie-menu on your Web browser, but doing so will prevent you from taking advantage of customization and certain security features. To learn more about cookies and browser functionality, search for "cookies" in the Help function of your browser.
CollaborNation® is concerned with the security of your personal data. To keep that data secure, we restrict unauthorized access through protective policies, procedures, and technical measures. In addition, CollaborNation® uses standard security protocols and mechanisms to transmit sensitive data such as credit card details.
Links to Other websites
Review and Correction
If you are a registered member of our Website, you may review and update your personal data by clicking the "Update My Profile" icon on your membership page. If you have any questions about our treatment of your data, or if you wish to update your personal data, you can call us at (888) 685-4440 or send an email to customersupport@CollaborNation.net.
Transfer, Cancellation and Refund policy:
If you are unable to attend or complete a CollaborNation® course, or are unhappy for any reason, you may transfer the credit for your purchased course to a future course, or cancel without penalty at any time up to two (2) days prior to the start of your course. If you provide CollaborNation® with less than a two (2) days notice, you will be liable for the entire course fee. Cancellations, transfers, and refunds must be received in writing by email to customersupport@CollaborNation.net. Refunds will be issued in the same form of payment that was made. Please allow two weeks for processing. Registrants who cancel will not receive course materials or may be subject to a cancellation fee for downloadable course materials.
We understand that this is an important investment for you. Please contact us at customersupport@CollaborNation.net for additional information.