Image Title Duration (hours)sort descending Description
Kangaroos and Kin 1.00
Safety Training for Supervisors 0.75 This course covers the different challenges that supervisors face on the job site. You will also learn how to properly identify hazards within your work site and be able to investigate incidents where hazards harmed a worker. Finally, you will learn how to install safe practices in your team so that everyone is protected and the job runs safely.
"" Change Management: Obstacles to Change 0.75 This course will cover how to identify the causes of resistance and the negative reactions to change and the methods for managing them. You will also learn how to identify the causes of complacency and prepare for crisis.
"" Change Management: Managing Change 0.50 This course will cover how to encourage creativity in employees and develop a commitment to change in employees. You will also learn how to communicate change effectively, improve listening skills, and control grapevine.
"" Change Management: Adapting to Change 0.75 This course will cover how to identify the truths and misconceptions about change and understand the difference between change and transition. You will learn how to identify the factors that affect the response to change and list the styles of response. You will also learn how to identify the feelings arising during the endings phase and identify the strategies to manage the endings phase.
"" Change Management: Coping with Uncertainty 0.50 This course will cover how to understand the emotions and responses experienced during the exploration phase, and identify what people need during the exploration phase. You will also learn how to identify the strategies to manage the exploration phase and identify the steps to manage the uncertainty in the exploration phase.
Creating and Maintaining Healthy and Safe School Environments 1.00 Keeping school-age children healthy and safe is a major priority for schools. This requires careful attention to setting up the environment to promote healthy habits and using effective strategies for monitoring and maintaining a hygienic environment. It also requires setting up the classroom environment to promote safety and using effective strategies for monitoring and maintaining a safe environment. Because students are growing towards independence, it is also essential to help them develop habits and behaviors for living a healthy lifestyle and to help keep them safe from harm as they participate in school experiences.
Constructing: Airway Essentials—Part 1 0.50 We think that you will appreciate the opportunity to review the essential aspects of Airway Assessment and Management with one of the most dedicated paramedics that you can find: Chris Galton. As a Transplant Anesthesiologist and a Paramedic, Galton has spent countless hours learning to assess and maintain some of the most difficult patient airways out there. Instead of going to bed after staying up all night on a liver transplant case, Galton showed some paramedic-style grit and shared some knowledge with Rachel and Rich (two experienced paramedics). The cameras were rolling and you will want to see what they spoke about.
Lemurs 2.00 In this module, you'll learn about the natural history and conservation of a fascinating group of primates: lemurs.
Protecting Yourself While Responding to Earthquakes 2.00 This course covers the importance of earthquake safety and protecting yourself before, during, and after an earthquake. It also covers how first responders should keep themselves safe when responding to an earthquake scene.
"" Customer Relationship Management: CRM Implementation 0.50 This course will cover how to redesign your work processes, and identify reasons to implement CRM in stages. You will also learn how to implement CRM.
"" Customer Relationship Management: eCRM 1.00 This course will cover how to identify the features and disadvantages of eCRM and how to automate CRM through eCRM.
"" Customer Relationship Management: eCRM Customization and Goals 0.50 This course will cover how to customize eCRM and how to achieve CRM goals through eCRM.
"" Customer Service: Resolving Issues 0.50 This course will cover how to show appreciation to customers, especially those who have been difficult. You will also learn how to follow up with customers after resolving customer service problems.
Human Relations Skill Development: Leadership Styles and Conflict Management for Paraprofessionals 1.50 Research indicates that those in positions of leadership use a variety of different leadership and management styles. A person’s effectiveness as a leader is often directly linked to their leadership style. It is important for paraprofessionals to be aware of the assumptions and characteristics of different leadership styles. Knowledge of different leadership styles can help paraprofessionals reflect on their own leadership style, and assess its effectiveness. It can also help paraprofessionals take a proactive approach to applying different leadership styles and techniques, depending on the situation. Leaders also use a variety of different styles when it comes to managing and resolving conflicts. By understanding how to diagnose the causes and dynamics of conflict, and understanding the characteristics of different conflict management styles, paraprofessionals can choose the best conflict management strategy for each situation.
Constructing: Airway Essentials—Part 7 0.50 Every paramedic has ideas on what is needed to obtain a good view while instrumenting the airway. If this lesson does not create an educated discussion on the topic, nothing will. Take the opportunity to imagine yourself in the classroom and identify what you would do.Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
CompTIA Server+ Certification - Exam SK0-005 40.00 Welcome to CompTIA Server+ SK0-005. This course provides the basic knowledge needed to assemble, install, maintain, and troubleshoot modern servers in a vendor-neutral format; this includes physical components and technologies, operating systems and networking, security controls, and troubleshooting. This course maps to the CompTIA Server+ certification exam SK0-005. This course assumes that you have basic knowledge of using and maintaining individual workstations. Knowledge equivalent to the CompTIA A+ certification is helpful but not necessary.
Suicide Prevention 1.25 This course covers suicide prevention measures and suicide prevention organizations as well as the disparities found in suicide data. After completing this course, you will be able to: Distinguish the disparities in suicide statistics Identify the risk factors that can lead to suicide Apply techniques to help prevent suicide Describe the work that suicide prevention programs are doing
"" Effective Presentations: Presentation Process 1.00 This course will cover how to use a presentation process, prepare before making the presentation and overcome the fear of speaking, and deliver a presentation by using different aspects of voice. You will also learn how to use nonverbal communication aids.
"" Effective Presentations: Question-and-Answer Session 0.50 This course will cover how to prepare to answer questions and conduct a question-and-answer session. You will also learn how to handle challenging questions and audiences.
"" Effective Presentations: Fundamentals of Persuasion 1.00 This course will focus on persuasion and the goals of persuasion. You will also learn how to organize a persuasive presentation and use the methods of persuasion.
"" Excellence in Service - Basic: Customer Service Fundamentals 1.00 This course will cover customer types and the importance of customer service. You will also learn how to build rapport and communicate with customers as well as how to respond to customers and exceed their expectations.
Conducting Meetings: Listening Effectively and Asking Questions (Instructor Guide) 0.50 To communicate effectively during a meeting, you have to listen and ask appropriate questions. Listening and questioning are two interdependent skills that will help you create a positive climate, develop positive dialog, and achieve the group’s goals. By listening and questioning effectively, you’ll actively engage yourself and others in the meeting. Actively participating will enable you to quickly identify and address other participants’ thoughts, ideas, and concerns. Facilitating communication in this manner will foster individual and group success. In this course you will learn to: identify the main causes of conflict, the ways to resolve conflict in meetings, and the common difficult personality types in meetings, and identify the characteristics of a positive and negative climate, and the steps to build a positive climate when communicating. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Odds & Endo: Part 1 1.50 Most entry-level providers agree that the topic of endocrinology is intimidating. We spend a good amount of time learning about diabetes mellitus, which is the most pervasive endocrine-related dysfunction that we see in the prehospital setting. We asked Dr. Jeremy Cushman to bring us to the next step. He does not discuss all of the disease states that the endocrinology world has to offer, but we do get a very good overview of some of the more common emergencies. We think you will enjoy his delivery and learning about one of the most misunderstood topics that we encounter at a basic level. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
Microsoft Azure Fundamentals - AZ-900 Exam Prep 1.00 Exam Prep to accompany 30 Bird's Microsoft Azure Fundamentals - AZ-900 Exam.

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