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Correcting Performance Problems: Providing Feedback To Employees |
0.84 |
By addressing employees who have performance problems, you can help them make positive changes, encourage career advancement, and promote personal and professional growth. Addressing an employee involves providing the feedback necessary to improve performance.
In this course you will learn to: prepare to conduct a feedback session in which you encourage communication with the employee, and conduct a constructive feedback session with an employee who has a performance problem. |
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Correcting Performance Problems: Investigating Performance Problems (Instructor Guide) |
1.00 |
Before addressing a performance problem, you should confirm the existence of the problem itself. An interview is a useful method for doing this. During the interview, you might encounter facts that you were previously unaware of and excuses that you didn’t expect. It's important to follow a definite process, and expect the unexpected during the interview.
In this course you will learn to: identify the causes for an employee’s performance problem by interviewing, and question an employee regarding attendance issues, describe the factors affecting achievement, and apply conduct investigation techniques.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Correcting Performance Problems: Investigating Performance Problems |
1.00 |
Before addressing a performance problem, you should confirm the existence of the problem itself. An interview is a useful method for doing this. During the interview, you might encounter facts that you were previously unaware of and excuses that you didn’t expect. It's important to follow a definite process, and expect the unexpected during the interview.
In this course you will learn to: identify the causes for an employee’s performance problem by interviewing, and question an employee regarding attendance issues, describe the factors affecting achievement, and apply conduct investigation techniques. |
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Correcting Performance Problems: Identifying Performance Problems (Instructor Guide) |
1.50 |
An attendance problem occurs when an employee fails to report to work, doesn’t give proper notification of an absence, or exceeds the number of days allotted for absence.
You should address attendance problems carefully. Handling these problems poorly can lead to serious consequences, such as frequent employee turnover or workplace aggression. Before confronting an employee with an attendance problem, you need to identify the type of attendance problem and determine its severity.
In this course you will learn to: identify the types of attendance problems, assess their impacts, and determine a problem’s severity, identify the types of achievement problems, assess their impacts, and determine a problem’s severity, identify the types of conduct problems, assess their impacts, and determine a problem’s severity. |
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Correcting Performance Problems: Identifying Performance Problems |
1.50 |
An attendance problem occurs when an employee fails to report to work, doesn’t give proper notification of an absence, or exceeds the number of days allotted for absence.
You should address attendance problems carefully. Handling these problems poorly can lead to serious consequences, such as frequent employee turnover or workplace aggression. Before confronting an employee with an attendance problem, you need to identify the type of attendance problem and determine its severity.
In this course you will learn to: identify the types of attendance problems, assess their impacts, and determine a problem’s severity, identify the types of achievement problems, assess their impacts, and determine a problem’s severity, identify the types of conduct problems, assess their impacts, and determine a problem’s severity. |
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Correcting Performance Problems: Disciplining Employees (Instructor Guide) |
1.67 |
Discipline is proactive, as opposed to punishment, which is reactive. Punishment provides a consequence to an action that is deemed unacceptable, whereas discipline is designed to exchange undesirable behavior for satisfactory behavior.
The purpose of disciplining an employee is twofold:
1. To correct or eliminate undesirable behavior, and
2. To provide training that improves or strengthens performance.
In this course you will learn to: keep a disciplinary perspective, determine the cause for disciplining an employee, and prepare for conducting a disciplinary meeting, maintain a positive rapport, avoid pitfalls during a disciplinary meeting with employees, and keep meetings productive, and monitor employee performance and conduct a follow-up meeting with the employee.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Correcting Performance Problems: Disciplining Employees |
1.67 |
Discipline is proactive, as opposed to punishment, which is reactive. Punishment provides a consequence to an action that is deemed unacceptable, whereas discipline is designed to exchange undesirable behavior for satisfactory behavior.
The purpose of disciplining an employee is twofold:
1. To correct or eliminate undesirable behavior, and
2. To provide training that improves or strengthens performance.
In this course you will learn to: keep a disciplinary perspective, determine the cause for disciplining an employee, and prepare for conducting a disciplinary meeting, maintain a positive rapport, avoid pitfalls during a disciplinary meeting with employees, and keep meetings productive, and monitor employee performance and conduct a follow-up meeting with the employee. |
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Correcting Performance Problems: Addressing Behavioral Problems (Instructor Guide) |
0.84 |
For a feedback session to be effective, you need to emphasize the impact of the problem behavior to the employee. Their behavior mainly impacts three entities: the organization, co-workers, and the employee. When explaining these factors, you should maintain a proper perspective based on some set guidelines throughout the feedback.
In this course you will learn to: communicate and prevent the discrepancy between an employee’s behavior and performance standards, and identify the type of employee reaction and tackle it effectively.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Correcting Performance Problems: Addressing Behavioral Problems |
0.84 |
In this course you will learn to: communicate and prevent the discrepancy between an employee’s behavior and performance standards, and identify the type of employee reaction and tackle it effectively.
For a feedback session to be effective, you need to emphasize the impact of the problem behavior to the employee. Their behavior mainly impacts three entities: the organization, co-workers, and the employee. When explaining these factors, you should maintain a proper perspective based on some set guidelines throughout the feedback. |
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Coping with Food Allergies in Child Care Spaces (CDA 1) |
2.00 |
A food allergy is a reaction within the body's immune system. It can be anywhere from mild to severe, and in some cases, it may be life-threatening. We must understand the symptoms and triggers of food allergies, the ways to prevent accidental exposure to prohibited foods, how to care for a child experiencing symptoms. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1: Planning a Safe, Healthy Environment to Invite Learning. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum. |
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Coping with Crying (CDA 1 & 3) |
2.00 |
Babies cry to communicate. In fact, sometimes it's the only way babies can communicate. Coping with crying can be a challenge, especially for people who have little or no experience care for infants. Learning to cope with crying is critical, as infant crying is the number one trigger for shaking a baby. In this course, we will learn about Shaken Baby Syndrome, and about ways to cope with a crying infant. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1, Planning a Safe and Healthy Environment and CDA Subject Area 3: Supporting Children's Social and Emotional Development. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum. |
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Convertirse en Experto en Tecnología (Spanish) Becoming Tech Savvy |
2.00 |
Este curso fue diseñado para ayudarlo a aprender varios consejos y trucos para usar sus dispositivos de la manera más eficiente posible. Esto incluye habilidades tecnológicas, información de seguridad y atajos de teclado y mouse.
This course was designed to help you learn various tips and tricks to use your devices as efficiently as possible. This includes tech skills, safety & security information, and keyboard and mouse shortcuts.
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Conventional Forcible Entry #701 (Instructor Guide) |
1.50 |
This is the Instructor Guide for Lesson #701 Conventional Forcible Entry. This Instructor Guide is intended to prepare a lead instructor to deliver this course curriculum. Included in this guide is a review of lesson content, lesson resources, and required lesson materials. The lead instructor must pass this instructor guide course with a minimum score of 80% to receive the course materials for this lesson. |
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Contentious Relationships |
1.50 |
This course will provide the foundation for maintaining healthy romantic relationships. It will also allow you to reflect on past and current relationships and identify why they failed. Finally, it will give you the skills to recognize red flags in potential love interests and within yourself. This course will teach you to minimize the effects of contentious relationships on your life, as well as on the lives of your children. |
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Construction Safety & Prevention Program: Workplace Safety Rules Hazard Control |
0.25 |
This course covers safety rules in the workplace, abating and controlling hazards, and how to train and educate workers to comply with these safety rules. |
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Construction Safety & Prevention Program: Workplace Safety Employee Engagement |
0.50 |
This course covers management and leadership involvement in the workplace, how to implement an employee leadership plan, and fostering an environment that encourages employees to engage. |
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Construction Safety & Prevention Program: Worker Rights Anti-Retaliation |
0.25 |
This course covers a worker's rights and resources under OSHA and the lengths that OSHA goes to in order to protect workers. In addition, you will learn about your right to be free from retaliation and where to go to file a complaint. |
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Construction Safety & Prevention Program: Safety Inspection Procedure |
0.50 |
This course covers the process of inspecting the workplace. This includes who is responsible for the inspection, what you should look for, and what happens afterward. |
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Construction Safety & Prevention Program: PPE |
0.75 |
This course covers an overview of the purpose of personal protective equipment (PPE), what to keep in mind when using PPE, and the different types of PPE. |
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Construction Safety & Prevention Program: OSHA Inspections |
0.50 |
This course covers the process of OSHA inspections, the penalties incurred when a workplace does not satisfy OSHA standards, and how to properly respond to an OSHA inspection. |
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Construction Safety & Prevention Program: Leadership Commitment to Operational Safety |
0.25 |
Leadership Commitment to Operational Safety is part of a twelve-part construction safety and prevention program. This course covers the basics for setting up an operational safety program. It will discuss who is responsible for each step, and the goals behind operational safety. |
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Construction Safety & Prevention Program: Incident Investigation Procedure |
0.50 |
Incident Investigation Procedure is part of a twelve-part construction safety and prevention program. This course covers the purpose of incident investigation, the approaches to investigating an incident, how to establish an incident investigation program, and more. |
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Construction Safety & Prevention Program: Hazard Identification Plan |
0.50 |
Hazard Identification Plan is part of a twelve-part construction safety and prevention program. This course covers how businesses can utilize a hazard identification plan, the costs of identifying and abating hazards, and how both employees and managerial staff can create a culture of safety. |
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Construction Safety & Prevention Program: Emergency Planning Response Procedures |
0.50 |
Emergency Planning Response Procedures is part of a twelve-part construction safety and prevention program. This course covers emergency planning for construction sites, how to create an emergency action plan, and special considerations to take when planning for emergencies. In this course, you will learn how to protect yourself, your employees, and your business by preparing a response to emergency situations before they arise. |
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Construction Safety & Prevention Program: Disciplinary Policy Employer Responsibility |
0.50 |
Disciplinary Policy Employer Responsibility is part of a twelve-part construction safety and prevention program. This course covers how to implement proper disciplinary programs in the case of safety violations or insubordination. You will learn how to keep track of these programs and learn how to communicate these programs. |
