Image Title Duration (hours)sort descending Description
Microsoft Project 2021/365 Complete 16.00 30 Bird Media's Microsoft Project 2021/365 Complete courseware covers the concepts and skills needed for maximum productivity in Project, starting with fundamentals and working up to advanced tools and techniques. There are no specific prerequisites for this course. However, general computer user knowledge is assumed. Any additional experience having worked with forms and/or databases will be helpful. You will benefit most from this course if you have at least some prior knowledge of project management procedures and practices. It is intended to support you in applying this knowledge through the use of Microsoft Project as a project management tool.
Managerial Leadership: Defining Employee Roles and Priorities 1.50 A vision is created by an organization to inspire its members to work together to reach for an ideal of what the organization can become. The members of the organization should use the vision as the standard to determine the day-to-day functions of their individual roles. The vision is the guide to use every time an action is taken, a decision is made, or a plan is developed to improve the organization or the people in it. An organization’s vision should enable the members in every role to do what is in the best interest of the organization. In this course you will learn to: determine leader roles and strengthen employee roles, and align employee priorities and evaluate employee performance.
Managerial Leadership: Employing Motivational Strategies 0.50 You need to use motivational strategies in your leadership to help your employees perform optimally, and to make them feel as though they are helping meet a need. When you motivate your employees to accomplish their goals, and give them the necessary feedback to optimize their performance, they feel they are helping meet the organization’s needs. You, your employees, and your organization all benefit when you use motivation in leadership. You benefit because, through motivation, your work group will perform optimally. Your employees benefit because they experience job satisfaction and success in accomplishing their goals. Your organization benefits because its members are more committed to helping it be successful and grow. In this course you will learn to: motivate employees and overcome employee apathy.
Managerial Leadership: Planning for Change 0.50 In order to understand the need for change, you must remember one thing: change is constant. Change is a necessary response to an active force. The active force can either be a pressure, which you can attempt to manage in a step-by-step manner, or a crisis, which requires your immediate attention. In this course you will learn to: identify the phases of the change process, and communicate change and identify the benefits of change.
Paraprofessional Reading Skills 1.00 This course covers Paraprofessional Reading Skills. It is just one out of two Paraprofessional Reading courses, and one out of eight ParaPro prep courses that will prepare you on K-12 topics. This course will help you understand, interpret, and analyze a wide range of text. After taking these prep courses, you should be prepared for the ETS ParaPro Assessment. This course can be taken as a stand-alone learning event, as part of a broader paraprofessional curriculum, or in preparation for the ParaPro Assessment.
Cross-Cultural Business Communication: Addressing Cross-Cultural Issues (Instructor Guide) 1.00 When communicating with coworkers, it is very important to respect other cultures. You should refrain from using humor that might offend people from other cultures, and avoid stereotypes that might affect how you treat your coworkers. Before communicating with employees who belong to a different culture, it is important to research their cultures and understand clearly what is expected from your communication. You should determine what types of communication are most appropriate in specific situations. For example, you should investigate the most appropriate method for communicating a behavioral problem to an employee. Some cultures prefer profuse praise to cushion the constructive feedback, while others prefer a more direct approach. The most important thing to communicate to employees of different cultures is respect. By approaching them in accordance with their cultural standards and expectations, you’ll show respect for their cultures and your communication will be enhanced. In this course you will learn to: identify gestures used in different cultures and build a cross-cultural team, and discuss guidelines for writing cross-cultural documents and assembling a translation team. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Business Ethics: Whistle-Blowing (Instructor Guide) 0.75 In this course you will learn to: identify criteria for whistleblowing and the risks associated with it, and identify when and how to blow the whistle.
Google Cloud: Associate Cloud Engineer 40.00 Google Cloud: Associate Cloud Engineer provides basic knowledge of cloud concepts, billing and cost management, core Google Cloud compute, storage, database, networking, and analytics services, management tools, security features, monitoring and logging, and identity, governance, privacy, and compliance features. You will find this course valuable if you are just beginning to work with cloud-based solutions and services or are new to Google Cloud. This course maps to the Google Cloud Fundamentals (Associate Cloud Engineer Exam). You will benefit most from this course if you intend to take the Google Cloud Fundamentals (Associate Cloud Engineer Exam). Google Cloud Fundamentals can be used to prepare for other Google Cloud role-based or specialty certifications, but it is not a prerequisite for any of them. This course assumes you have basic knowledge of general technology concepts, including concepts of networking, storage, compute, application support, and application development.
"" Sales Skills: Basic: Sales Fundamentals 0.75 This course will focus on describing and implementing the sales process, working with clients to understand their decision-making process, and defining common sales terminology.
Managing Performance: Legal Appraisals 0.84 In this course you will learn to: identify legal appraisals and responsibilities in relation to laws enforced by the EEOC, and identify risks of legal challenges and the importance of maintaining positive communication.
Managing Performance: Performance Improvements 1.34 In the performance appraisal process, there are three steps you must complete before you can help an employee make performance improvements. 1. Appraise an employee’s performance 2. Conduct an appraisal discussion 3. Help an employee make performance improvements In this course you will learn to: plan performance improvements, handle performance problems, and use effective communication to solve performance problems, conduct status meetings, and maintain documentation of ongoing communication.
Organizational Communication: Communication Basics 1.25 Good internal and external communication is crucial to any organization’s success. In this course you will learn to: communicate effectively, define the theories of management, identify organizational types and characteristics, and plan communication flow.
Paraprofessional Math Skills 2: Geometry and Measurement 2.50 This course covers Paraprofessional Math Skills: Geometry and Measurement. It is just one out of three Paraprofessional Math Skills courses, and one out of eight ParaPro prep courses that will prepare you on K-12 topics. This course will help you develop your knowledge of these mathematical concepts and help you apply them to abstract and real-life situations. After taking these prep courses, you should be prepared for the ETS ParaPro Assessment. This course can be taken as a stand-alone learning event, as part of a broader paraprofessional curriculum, or in preparation for the ParaPro Assessment. After completing this course, you will be able to: Understand and represent time and money in more than one way. Convert between units or measures in the same system. Identify basic geometrical shapes. Perform computations related to area, volume, and perimeter for basic shapes. Graph data on an xy-coordinate plane.
Strategic Decision Making: Preparing to Make Decisions (Instructor Guide) 1.50 In this course you will learn to: identify the factors that influence the outcome of a decision, and follow the steps of the decision-making process, define your decisions appropriately by establishing objectives, identify the problems decision frames can present, and the actions you can take to understand decision frames, and identify the guidelines for avoiding the problem of overconfidence, and describe the techniques for managing uncertainty. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Compressed Gas Safety 0.75 Compressed gases are a convenient resource for many different jobs and activities. This convenience comes along with potential risks that can be remedied through safety measures and practices. This course covers the use of compressed gases and safety measures/practices for compressed gases. It is just one of many health and safety courses we offer. This course will prepare you to safely handle compressed gases in any situation.
"" Call Center: Effective Call Handling 1.00 This course will cover how to satisfy customer needs effectively and handle challenging calls and close calls.
"" Sales Management: Motivating Sales Teams 1.00 This course will focus on motivating sales professionals, monitoring and increasing motivation levels, and addressing substandard sales performance.
Organizational Communication: Power, Politics, and Diversity 0.75 Power is the ability to influence someone to do something that they would not do without encouragement. Various types of power and power strategies depend on the level of influence. The existence of different levels of power in an organization gives rise to organizational politics. Politics can arise between individuals who differ from each another. To avoid confrontation arising from differences, it is important for people to recognize the benefits of diversity within their organization. In this course you will learn to: identify different levels and types of power, identify strategies to manage diversity and to communicate in different cultures, and identify the steps and guidelines for empowerment.
Strategic Decision Making: Preparing to Make Decisions 1.50 In this course you will learn to: identify the factors that influence the outcome of a decision, and follow the steps of the decision-making process, define your decisions appropriately by establishing objectives, identify the problems decision frames can present, and the actions you can take to understand decision frames, and identify the guidelines for avoiding the problem of overconfidence, and describe the techniques for managing uncertainty.
Strategic Decision Making: Decision Options 1.17 Before you begin generating options for a business decision, you should take time to understand the decision you’re going to make. You can increase and improve your options by using available techniques and by avoiding pitfalls. When planning to make a decision, you might generate other options, and compare them without considering which approach you should use to make the decision. By failing to consider your approach, you might select one of the options without considering all the necessary information. This lack of information can prevent you from recognizing and considering some of the best options. In this course you will learn to: identify the techniques for generating options and improving the quality of your options, and evaluate your options and identify the techniques for making a final decision.
Paraprofessional Math Skills 1: Number Sense and Basic Algebra 3.00 This course covers Paraprofessional Math Skills: Number Sense and Basic Algebra. It is just one out of three Paraprofessional Math Skills courses, and one out of eight ParaPro prep courses that will prepare you on K-12 topics. This course will help you develop your knowledge of these mathematical concepts and help you apply them to abstract and real-life situations. After taking these prep courses, you should be prepared for the ETS ParaPro Assessment. This course can be taken as a stand-alone learning event, as part of a broader paraprofessional curriculum, or in preparation for the ParaPro Assessment. After completing this course, you will be able to: Evaluate basic addition, subtraction, multiplication, and division expressions with whole numbers, fractions, and decimals Recognize multiplication as repeated addition and division as repeated subtraction Interpret mathematical symbols Understand basic mathematical terms Recognize the position of numbers in relation to each other Understand equivalent forms of a number Understand place value for whole numbers and decimal numbers Compute percentages Understand basic concepts of exponents Use the order of operations to evaluate math expressions Use mental math and solve problems by estimation Solve word problems Solve one-step, single-variable linear equations Understand the sequence of numbers
"" STEM in Early Childhood (CDA 2, 3, and 8) 3.00 STEM is an intentional, integrative approach to teaching and learning that can occur across all knowledge areas; it is not a specific curriculum. The STEM approach focuses on providing opportunities for students to explore and develop a comprehensive set of concepts, competencies, and thinking skills. STEM competencies include a vocabulary rich in the language of science, technology, engineering and math—words like hypothesis, gravity, buoyant, balance, temperature, and battery. STEM competencies also include basic principles of engineering, like problem-solving and planning; of science, like experimentation and observation; of technology, like using tools to complete both a task and solve real world problems; and of math by recognizing that basic principles of math are part of everyday activities, like comparing and contrasting, counting, and dividing a whole to create equal parts. This course is also designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers Subject Area 2: Advancing Children’s Physical and Intellectual Development, Subject Area 3: Supporting Children’s Social and Emotional Development and Subject Area 8: Understanding Principles of Child Development and Learning.
Driving Safety Off-Road Vehicles 1.50 This course teaches participants that defensive driving applies not only to licensed vehicles such as cars and trucks, but also to unlicensed vehicles such as golf carts and gators. Participants will learn guidelines for use of service carts, proper driving and operating procedures, how to carry loads, and precautions to take for pedestrians and driving at night.
"" Call Center: Telephone Service Fundamentals 0.75 This course will focus on how to analyze the importance of good telephone service and develop a positive attitude and interpersonal skills. You will also learn how to greet customers.
"" Sales Management: Forecasting Sales Revenue 0.50 This course will focus on identifying sales forecast factors and types of sales forecasts as well as discussing various types of forecasting approaches.

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