Image Title Duration (hours)sort descending Description
Quality Management: The Costs Of Quality 0.50 Before the quality revolution that began in the United States in the 1980s, quality was frequently viewed as a goal that came at a higher price for production. However, the reality is that poor quality is a result of the ineffective use of resources, including wasted material and labor. Therefore, improved quality means better use of resources and lower costs. In this course you will learn to: identify the relationship between quality and cost, the benefits of establishing quality requirements, management’s responsibilities for achieving conformance, and the costs of customer dissatisfaction.
Quality Management: Customer Orientation 0.75 Customer orientation is an organizational mindset in which meeting the needs of the customer becomes an organization’s focus. Customer orientation is an important aspect of quality management because it ensures customer satisfaction by integrating the customer’s needs into strategic planning, product development, and product delivery. There are three components that comprise customer orientation: awareness of the market, communication of market intelligence to the entire organization, and initiatives to make use of the market intelligence.
Quality Management: Understanding Current Performance 1.00 In this course you will learn to: identify types of flow charts and create and analyze a flow chart, create and analyze a check sheet, create and interpret a histogram, create and interpret a run chart, and identify characteristics of a control chart.
Overview of the Americans with Disabilities Act Topic 1: Overview of the ADA (Corrections) 0.25 Welcome to the Overview of the Americans with Disabilities Act, Topic 1: Overview of the ADA.
Introduction to RSI Part 1—Pharmacology Overview 1.50 This course has been designed for the paramedic who is entering a Rapid Sequence Induction (RSI) course for the first time, or the RSI student who needs a brief review. Nicole M. Acquisto, Doctor of Pharmacy, does a fantastic job of summarizing medication concerns with each phase of the process. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
VAD Educational Updates for the Prehospital Care Provider 1.00 Ventricular Assist Devices (VADs) are not new devices. In fact, the first successful use of such a device was described in 1966. Since then, and particularly in the past few years, VAD design and safety has improved significantly and are now commonly implanted devices. This course strives to bring prehospital providers current with the most commonly implanted devices at the time - this course will not cover every device that a prehospital provider may encounter. Following successful completion of the material, the provider should feel comfortable recognizing the VAD patient when encountered in the community, have an understanding of the basic VAD components, be able to assess the VAD patient's hemodynamic status, and be able to deliver care in the prehospital setting.
Scaffold and Ladder Safety Training 1.00 This course covers the importance of ladder and scaffold safety, common hazards when using scaffolding and ladders and how to prevent serious injury.
Autism and Bullying 0.50 This course covers Autism spectrum disorder (ASD) and Bullying. The course will begin by going over what autism is, and then it will continue to teach you about the bullying that may occur along with it, and how you can assist. This content will help you learn more about children with ASD and will help you understand how you might support these children.
Employee Performance: Communication 1.00 Communication is effective when a listener clearly understands a speaker’s message. Good communication fosters a productive exchange of ideas while minimizing the possibility of confusion or misunderstanding. When trying to communicate with a difficult employee, you must be willing to work with that person to correct the problematic behavior. Openly discussing the behavior can help you find a mutually acceptable solution. In this course you will learn to: communicate clearly and effectively by using verbal and nonverbal communication, and improve your listening skills, and communicate with difficult supervisors and coworkers, take a proactive approach when dealing with difficult employees, and identify types of employee dismissals.
Employee Performance: Conflicts 0.67 In any organization, there are individuals with unique personalities and responsibilities. Conflicts are an inevitable part of employee interaction. Knowing how to resolve conflicts when they arise is vital to the well-being of any company. In this course you will learn to: identify common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict, and distinguish between conflict management and conflict resolution.
Employee Performance: Feedback 1.67 Giving feedback facilitates organizational growth and development. Feedback helps improve job performance while promoting professional and personal growth in employees. Managers who know how to give feedback allow employees to advance themselves and grow as individuals and workers. Through proper guidance, employees acquire the necessary skills to meet their job requirements. Feedback helps build interpersonal relationships between managers and employees, while improving their self-esteem and job satisfaction. In this course you will learn to: identify the focus of feedback, and give and receive feedback effectively, provide positive and constructive feedback, monitor performance after providing feedback, identify communication styles, and manage difficult feedback sessions, and identify when to avoid giving feedback.
Implicit Bias (Corrections) 1.00 In this course, you’ll learn about implicit biases that happen despite our best intentions. After completing this course, you will be able to: Define implicit bias. Describe how implicit bias can impact the workplace or an organization. Identify the steps you can take to further educate yourself about this topic.
Bleeding - Paramedic Overview 2.00 Clinical Pharmacologist, Nicole Acquisto, spends time in the classroom with four experienced paramedics. In this session she reviews the ALS management of the Bleeding Cascade and briefly reviews Thromboelastography.
Transition Planning: Preparing Students with IEPs for Life After High School 1.00 This course covers transition planning for paraprofessionals and teachers. Transition planning is a process that supports movement from school to post-school activities for a student with a disability. It’s a set of coordinated activities focused on improving the academic and functional achievement of the student as they move into various post-secondary vocational and educational settings.
Understanding Autism in Your Community 1.00 This course is designed to educate communities on how they can work together to be more inclusive and accepting of people with autism. It will give you an overview of the struggles people with autism face and some ways in which communities can make themselves more accessible and autism-friendly.
Food Allergy Basics: Symptoms and Triggers 1.00 Welcome to Food Allergy Basics: Symptoms and Triggers. This course identifies the symptoms and triggers of food allergies. Course Learning Objectives: - Define food allergy. - Identify the foods that cause 90% of all food allergies. - List the symptoms of food allergies.
Project Teams: Preparing Teams for Project Work 1.00 Building a project team is more complex than assigning employees to the team. Team members must feel a sense of dedication to other team members, as well as to the project itself. Members who are not dedicated to the project team often disregard meetings, deadlines, and commitments, causing the entire team to suffer. To avoid these problems, the team managers and supervisors need to encourage team building to benefit the project, the team members, and the organization. In this course you will learn to: empower and motivate a project team and develop positive culture in a project team, identify the causes of change in a team and manage change, and improve existing project teams.
Project Teams: Projects and Project Teams 1.00 A project is a task or a group of tasks with a distinct beginning and end that is undertaken to create a unique product or service. A project must have defined objectives to clearly indicate when the project is complete. In addition, a project must have a clear end user who will use or benefit from the product or service produced by the project team. When an organization develops temporary needs that are outside the scope of individual employees’ responsibilities, it often forms project teams to address these issues. As a manager, it is your responsibility to recognize the need for a project team, determine the type of team required for the project, and assign employees to the team. In this course you will learn to: identify the phases and requirements of a successful project, and build and organize a project team and avoid pitfalls in project teams.
Project Teams: Decision-Making in a Project Team 1.00 Once a project team comes up with options for implementing a project, they must decide which option to use. There are various methods the team can use to make a decision, ranging from authority decision-making to consensus. In this course you will learn to: use the various methods of decision-making available to project teams, and resolve conflicts and achieve consensus in a project team.
California Harassment Prevention Training for Team Members (Corrections) 1.00 Harassment cases have resulted in organizations being liable for hundreds of millions of dollars in legal fees and lost revenue annually. The information presented here enables employees in the organization to create a harassment-free culture.
CompTIA Server+ SK0-005 Exam Prep 1.00 Exam Prep to accompany 30 Bird's CompTIA Server+ Certification - Exam SK0-005 course.
Dance for Joy: Movement, Music, and Rhyme 1.00 This module from Dance for Joy will provide teachers with resources and activities that can be used and modified to support physical, mental, social, and emotional development in young children. This course covers 5 activities: I Touch My Nose, I Touch My Toes, Hold Yourself Tight, Wake Up Right, Reach One Way, Reach the Other, Locomotor Freeze Dance, Salt and Pepper Dance.
Brick by Brick: Edibles and Legalization-Part 1 1.00 In the Fall of 2021, EMT Conner Griffin sat down with Monroe Livingston County's Medical Director, Jeremy Cushman, and Dr. Nicholas Nacca. Dr. Nacca brings a unique set of skills to the first lesson in this series. His experience as an Emergency Medicine Physician and a Toxicologist is evident. They discuss the medical aspects of potent edibles and how legalization offers new challenges to prehospital medicine. You will want to listen to this lesson and return for more as this topic evolves. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain a 70% or higher on this exam. Please take your time and answer each question carefully.
Chest Pain - Beyond MONA 1.00 A review of atypical etiologies for chest pain, provided for an intended audience of prehospital care providers. This course refreshes physiology and pathophysiology for various cardiac and non-cardiac causes of chest pain, including definitions, disease morbidity and mortality, and prehospital treatments. This training is primarily designed to assist paramedic providers as they care for patients in the prehospital environment
"" Budgeting: Reviewing Budgets 1.00 A typical budget contains information for a single year and is updated and revised periodically. Each company creates a budget that fits its unique needs. A budget can be used for many purposes, but its primary functions should be to support strategic goals and to help identify when actual results deviate from what was predicted.

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