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Sales: Completing |
0.75 |
In this course, you will learn how to negotiate with the prospect to reach a sale agreement. You will also learn how to complete a sale by preparing trial closing questions and a final closing question. |
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Project Teams: Decision-Making in a Project Team (Instructor Guide) |
1.00 |
Once a project team comes up with options for implementing a project, they must decide which option to use. There are various methods the team can use to make a decision, ranging from authority decision-making to consensus.
In this course you will learn to: use the various methods of decision-making available to project teams, and resolve conflicts and achieve consensus in a project team.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Supporting Social-Emotional Learning and Character Development for Teachers |
1.00 |
This course is designed to empower teachers with the knowledge and practical strategies needed to effectively support social-emotional learning (SEL) and character development in their classrooms. Participants will explore the importance of SEL and character development, learn about key concepts, and gain actionable techniques to create a positive and inclusive learning environment that fosters emotional well-being and ethical growth in students. |
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Overview of the Americans with Disabilities Act Topic 2: Reasonable Accommodations (Corrections) |
0.25 |
Welcome to the Overview of Americans with Disabilities Act, Topic 2: Reasonable Accommodations. |
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Caidas en la Construccion (Spanish) Falls in Construction |
1.50 |
Este curso es en español. En este curso, usted verá videos sobre varios tipos de caídas que pueden ocurrir mientras se trabaja en la construcción. Usted aprenderá sobre aberturas en el suelo, andamios fijos, entabladas de puentes, reparación de techos, claraboyas, y trabajo en cornisa. |
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Customer Relationship Management: eCRM |
1.00 |
This course will cover how to identify the features and disadvantages of eCRM and how to automate CRM through eCRM. |
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Sales Management: Forecasting Sales Revenue |
0.50 |
This course will focus on identifying sales forecast factors and types of sales forecasts as well as discussing various types of forecasting approaches. |
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Sales Management: Motivating Sales Teams |
1.00 |
This course will focus on motivating sales professionals, monitoring and increasing motivation levels, and addressing substandard sales performance. |
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Sales Skills: Basic: Sales Fundamentals |
0.75 |
This course will focus on describing and implementing the sales process, working with clients to understand their decision-making process, and defining common sales terminology. |
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Project Teams: Projects and Project Teams (Instructor Guide) |
1.00 |
A project is a task or a group of tasks with a distinct beginning and end that is undertaken to create a unique product or service. A project must have defined objectives to clearly indicate when the project is complete. In addition, a project must have a clear end user who will use or benefit from the product or service produced by the project team.
When an organization develops temporary needs that are outside the scope of individual employees’ responsibilities, it often forms project teams to address these issues. As a manager, it is your responsibility to recognize the need for a project team, determine the type of team required for the project, and assign employees to the team.
In this course you will learn to: identify the phases and requirements of a successful project, and build and organize a project team and avoid pitfalls in project teams.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Domestic Abuse |
2.00 |
Domestic Violence, or Intimate Partner Violence (IPV), is defined as physical abuse or aggression that occurs in a romantic relationship. “Intimate partner” refers to current and former spouses and dating partners.
This course will discuss the causes of domestic abuse, explain what characteristics to look for when identifying domestic abuse, determine appropriate ways to address abuse in your relationship or with a loved one, suggest ways to prevent abuse, and provide resources for further assistance with domestic abuse. |
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Selecting and Implementing Curriculum to Support Learning (CDA 5 & 7) |
2.00 |
This course dives into the heart of early childhood program development, empowering you to select engaging activities, courses, and resources. Explore key factors to consider and unlock effective implementation strategies that nurture your children's learning and skill development. Watch their curiosity blossom as you create a dynamic curriculum tailored to their unique needs and interests. |
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Falls in Construction |
1.50 |
This course is in English. We also have a version of this course in Spanish. In this course, you will watch videos on various types of falls that can occur while working in construction. You will learn about floor openings, fixed scaffolds, bridge decking, reroofing, skylights, and leading-edge work. |
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Customer Relationship Management: CRM Implementation |
0.50 |
This course will cover how to redesign your work processes, and identify reasons to implement CRM in stages. You will also learn how to implement CRM. |
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Sales Skills: Advanced: Developing a Winning Strategy |
0.50 |
This course will focus on examining consulting strategies and developing solutions for clients. |
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Sales Skills: Advanced: Effectively Closing a Sale |
0.75 |
This course will focus on demonstrating the benefits of your product or service to others, confirming the client’s commitment by recognizing and responding to signals, and closing the sale and following up with the client. |
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Sexual Harassment Prevention: Defining Sexual Harassment |
0.25 |
The learning objectives for this course are to avoid sexually harassing behavior and realize the cost of sexual harassment to an organization and to identify the psychological, health-related, and career-related effects of sexual harassment. |
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Employee Performance: Managing Difficult Employees (Instructor Guide) |
1.00 |
A difficult employee is one whose attitude or behavior is detrimental to an organization. Typically, difficult people are aware of their behavior, but rarely care that their attitude hampers their productivity, or affects the success of their organization.
However, it’s important to remember that a difficult person is not necessarily an individual whom you dislike. Occasionally, the difficulty might not be the individual’s behavior but might instead be your perception of their behavior.
In this course you will learn to: recognize the impact that difficult people can have on an organization, manage a difficult person, and identify difficult personality types, address difficult employees, and mitigate their behavior, and monitor the behavior of a difficult employee, and document ongoing changes in behavior and performance.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Choosing the Best Solution |
1.50 |
This course will dive into general decision-making strategies you can apply to various scenarios. These strategies will better prepare you to make difficult decisions in your everyday life. |
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Understanding Poverty and Practical Strategies (CDA 3 & 4) |
2.00 |
This course empowers early care and education professionals to build strong relationships with families facing economic challenges. Delve into the realities of poverty and its impact on family dynamics. Discover practical communication strategies tailored to bridge understanding and effectively connect families with essential resources and support networks. Watch trust and collaboration flourish as you create a truly inclusive and supportive learning environment for every child. |
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CERT Unit 1: Disaster Preparedness |
1.00 |
The Community Emergency Response Team (CERT) program educates volunteers about disaster preparedness for the hazards that may occur where they live. This course covers the functions of CERT and how CERT fits into your community's emergency preparedness structure. The types of hazards that can affect communities and the hazard's potential to impact people, health, and infrastructure are discussed in this course. In addition, this course also will teach you how to face a potential disaster.
It is just one of many health and safety courses we offer. This course will help you learn the best practices for keeping yourself safe and healthy when on the job. |
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Manual Materials Handling |
0.50 |
This course covers safe practices for lifting and handling manual materials, which can help prevent back injury. |
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Team Participation: Nonverbal Communication and Active Listening |
0.75 |
This course will focus on how to identify types of nonverbal cues and how they mesh with verbal messages, identify the characteristics of active listening and become an active listener, and respond to input in a productive manner. |
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Team Participation: Conflict |
0.75 |
This course will focus on how to identify the symptoms, causes, and processes of team conflict; understand the nature of conflict and how it affects a team; and identify types of power and understand their impact. |
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Team Participation: Resolving and Handling Conflict |
0.75 |
This course will focus on how to resolve conflict within a team or between yourself and others, achieve positive results through how you handle conflict, and identify and understand conflict resolution styles. |
