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Ergonomics for Food Service and Retail |
0.50 |
This course covers the importance of ergonomics, specifically in the food service and retail industries. This course will cover topics such as the benefits of ergonomics, Work Related Musculo-Skeletal Disorders (WMSDs), ergonomic risk factors, and how to reduce hazards from awkward positions and heavy lifting. |
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Ergonomics for General Industry: Making the Work Fit the Worker |
0.50 |
This course covers the basics of ergonomics, musculoskeletal disorders, and the signs and symptoms of these disorders. A worker's right to a safe workplace will also be addressed. |
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Ergonomics MSDs |
1.00 |
This course covers the basics of workplace ergonomics along with the identification of musculoskeletal disorders and how to prevent them. |
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Evaluación e implementación de un entorno de cuidado infantil seguro (CDA 1 & 5) (Spanish) Assessing and Implementing a Safe Child Care Environment (CDA 1 & 5) |
2.00 |
Cuando las familias inscriben a su hijo en un programa de cuidado infantil, confían en que los profesionales que trabajan con su hijo lo mantendrán seguro. A medida que los bebés y niños pequeños curiosos se desarrollan, su deseo de explorar presenta desafíos de seguridad únicos. Este curso guía a los profesionales que trabajan con bebés y niños pequeños para evaluar los espacios de juego, las experiencias de los niños y las prácticas actuales para maximizar la seguridad de los niños.
When families enroll their child in a child care program, they trust that the professionals working with their child will keep him safe. As curious infants and toddlers develop, their desire to explore presents unique safety challenges. This course guides professionals who work with infants and toddlers to assess play spaces, children’s experiences, and current practices to maximize children’s safety. |
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Excavation and Trenching Awareness |
1.50 |
This course covers OSHA regulations and workers' rights related to excavation and trenching. This includes the basics of trenching, typical hazards, and prevention methods. This course also touches on the importance of soil classifications and their impact on excavation safety. It aims to help participants understand the hazards and take steps to work safely in these environments. |
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Excellence in Service - Advanced: Customer Loyalty |
1.00 |
This course will focus on how to create customer loyalty through dedicated employees and identify the fundamentals of customer loyalty. You will also learn how to understand your customers and make service memorable. |
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Excellence in Service - Advanced: Service Standards |
1.25 |
This course will cover how to use service standards to improve service in an organization. You will also learn how to monitor service standards and establish customer service as managers. |
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Excellence in Service - Advanced: Service Teams |
1.50 |
This course will cover how to implement proper training and empower employees and motivate employees and reinforce desirable behavior in them. You will also learn how to build customer service teams and select the right employees and conduct an interview. |
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Excellence in Service - Basic: Customer Communication |
1.00 |
This course will cover how to identify the importance of effective communication and the importance of interpersonal communication. You will also learn how to provide good service on the telephone and compose effective e-mail messages. |
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Excellence in Service - Basic: Customer Management |
1.00 |
This course will focus on how to identify the basics of managing dissatisfied customers and handle angry customers. You will also learn how to work with upset customers and reduce customer service stress. |
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Excellence in Service - Basic: Customer Service Fundamentals |
1.00 |
This course will cover customer types and the importance of customer service. You will also learn how to build rapport and communicate with customers as well as how to respond to customers and exceed their expectations. |
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Excellence in Service - Basic: Customer Service Skills |
1.00 |
This course will cover how to develop customer service skills and provide high quality customer service. You will also learn how to solve customer service problems. |
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Expedition Ocean: Module 1 Student Version |
1.00 |
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Expedition Ocean: Module 1 Teacher Version |
1.00 |
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Experiencias Profesionales (Spanish) Career Experiences |
0.75 |
En este curso, escuchará relatos de primera mano de las experiencias profesionales de otros, así como consejos para afrontar el fracaso y sugerencias para buscar la felicidad en el lugar de trabajo.
In this course, you will hear firsthand accounts of the professional experiences of others, as well as advice for dealing with failure and tips for pursuing happiness in the workplace. |
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Explorando cuatro áreas del desarrollo en edad escolar (Spanish) Exploring Four Areas of School-Age Development |
1.50 |
Una de las formas más útiles de comprender las necesidades e intereses de los jóvenes de entre 5 y 12 años es examinar su desarrollo desde cuatro perspectivas diferentes: desarrollo físico, desarrollo cognitivo, desarrollo social y desarrollo emocional.
One of the most helpful ways to gain an understanding of the needs and interests of youth between 5 and 12 is to examine their development from four different perspectives: Physical Development, Cognitive Development, Social Development, and Emotional Development. |
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Explorando la continuidad de las tareas de desarrollo de niños en edad escolar de 5 a 12 años (Spanish) Exploring the Continuum of Developmental Tasks of School-Age Children from 5 to 12 |
1.25 |
Comprender la continuidad del desarrollo continuo entre las edades de 5 y 12 años proporciona la base para planificar e implementar programas extracurriculares exitosos. Cuando el personal conoce y comprende las tareas de desarrollo de los niños en edad escolar, puede trabajar con los niños y colegas para diseñar ambientes efectivos, planificar actividades atractivas, establecer expectativas y límites apropiados y guiar el comportamiento de los niños de manera efectiva.
Understanding the continuum of ongoing development between the ages of 5 and 12 provides the foundation for planning and implementing successful after-school programs. When staff know and understand the developmental tasks of school-age children, they can work with children and colleagues to design effective environments, plan engaging activities, set appropriate expectations and limits, and guide children’s behavior effectively. |
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Explorando las necesidades y características del desarrollo de diferentes grupos de edad (Spanish) Exploring Developmental Needs and Characteristics of Different Age Groups |
2.00 |
Ciertas necesidades y rasgos de desarrollo están asociados con los niños más jóvenes en edad escolar, mientras que otros son típicos de los niños y jóvenes en edad escolar mayor. Si bien las diferencias entre niños en edad escolar de diferentes edades no son claras, existen algunos rasgos y tareas generales que a menudo se asocian con niños más pequeños (de 5 a 7 años), de mediana edad (de 8 a 10 años) y mayores (de 11 años a 12) niños y jóvenes en edad escolar. Comprender estas diferencias ayuda al personal a planificar actividades y estrategias de orientación adecuadas para niños de diferentes edades.
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children and youth. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger (ages 5–7), middle (ages 8–10), and older (ages 11–12) school-age children and youth. Understanding these differences helps staff plan appropriate activities and guidance strategies for children of different ages. |
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Exploring Curriculum Activities |
2.00 |
Today, more than ever, programs are being asked to integrate academic activities into programming. Improving academic performance and achievement requires us to intentionally create opportunities for children and youth to learn and discover their own interests, strengths, and talents within the academic areas. This course offers an overview of the six curriculum areas as defined by the California Department of Education, provides sample activities that address these curriculum areas, and explores the importance of including academics in a well-balanced program. |
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Exploring Developmental Needs and Characteristics (Collection) |
2.00 |
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children and youth. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger (ages 5 – 7), middle (ages 8 – 10), and older (ages 11 – 12) school-age children and youth. Understanding these differences helps staff plan appropriate activities and guidance strategies for children of different ages. |
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Exploring Developmental Needs and Characteristics of Different Age Groups |
2.00 |
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children and youth. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger (ages 5 – 7), middle (ages 8 – 10), and older (ages 11 – 12) school-age children and youth. Understanding these differences helps staff plan appropriate activities and guidance strategies for children of different ages. |
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Exploring Developmental Needs and Characteristics: Age Group 11 to 12 |
0.67 |
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children and youth. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger (ages 5-7), middle (ages 8-10), and older (ages 11-12) school-age children and youth. In this course, we will explore the needs and characters of children ages 11 to 12, to help staff plan appropriate activities and guidance strategies. |
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Exploring Developmental Needs and Characteristics: Age Group 11 to 12 for Paraprofessionals |
1.00 |
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger school-age children. This course delves into the specific traits of students ages 11 and 12. |
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Exploring Developmental Needs and Characteristics: Age Group 13 to 17 for Paraprofessionals |
1.50 |
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with older school-age children. This course delves into the specific traits of students between the ages of 13 and 17. |
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Exploring Developmental Needs and Characteristics: Age Group 5 to 7 |
0.67 |
Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children and youth. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger (ages 5-7), middle (ages 8-10), and older (ages 11-12) school-age children and youth. In this course, we will explore the needs and characters of children ages 5 to 7, to help staff plan appropriate activities and guidance strategies. |
