Catalog

Catalogs

Title	Duration (hours)	Description
Call Center Management: Managing for Excellent Service	1.00	This course will cover how to set service levels, achieve service levels, and use reports.
Constructing: Sepsis for Paramedics, Part 2—Fluid Resuscitation	1.00	If you think caring for sepsis patients is not an interesting topic, you might want to think again. Medical Directors Jeremy Cushman and Christopher Galton, give Paramedic Hoskins a passionate description of proper patient care. Fluids are important and this is why. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
Forklift Safety	1.00	This course covers the proper handling and safe operation of forklift truck machinery. This includes some of the hazards operators face as well as tips for proper load centering and proper load capacities to prevent tip-overs.
GED: Social Studies - Unit 3: Economics	1.00	Welcome to Unit 3: Economics. Economics accounts for about 15% of the questions you'll see on the test. In this unit, we'll cover the basics of both micro and macroeconomics. We'll work with graphs, and we'll explore consumer economics.
Introduction to Fireground Size-up	2.00	This course is an extensive introduction to fireground size-up and is a prerequisite for all other Vigilant size-up courses. This lesson defines the term size up and describes its purpose in fireground operations. The elements of a proper size-up are defined and described. The course introduces a five-step procedure for implementing the size-up process on the fireground. Each step of this procedure is defined and described with an explanation of the elements that are identified during each step. The lesson concludes with an overall summary and final evaluation.
Reducing Foodborne Illness Risk Factors in Food Service and Retail Establishments	0.50	This course covers different risk factors that are insufficiently controlled in institutions, retail food, and restaurants. Recommendations to help these places control these risk factors are also given.
Foundational Literacy Strategies for Paraprofessionals	1.00	This course covers foundational literacy strategies for paraprofessionals. It will walk you through different strategies you can use throughout the reading process. The content of this course is divided into three parts: strategies you can use before reading, during reading, and after reading. It is just one out of many paraprofessional courses we offer. This course will help you develop new knowledge about students and will help you better understand your role as a paraprofessional.
Understanding Autism in Your Community	1.00	This course is designed to educate communities on how they can work together to be more inclusive and accepting of people with autism. It will give you an overview of the struggles people with autism face and some ways in which communities can make themselves more accessible and autism-friendly.
Fire Behavior Basics (NYS02)	1.00	This lesson introduces the basic chemistry and physics of fire behavior. The lesson defines combustion, reviews the fire triangle and components of the fire tetrahedron. The stages of fire develop and accompanying characteristics are discussed with a focus on heat transfer and how it plays a part in fire develop. The lesson is evaluated using a brief quiz covering the material included in the lesson.
CompTIA A+ Certification, Core 1 - Exam 220-1101	24.00	CompTIA A+ Certification, Core 1 - Exam 220-1101 provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes: - Applying troubleshooting skills - Installing, configuring and maintaining PCs and devices for end users - Understanding the basics of network protocols and infrastructure - Properly and safely diagnosing, resolving, and documenting common hardware and network issues - Understanding the basics of virtualization, desktop imaging, and deployment. This course maps to CompTIA A+ Core 1: Exam 220-1101. You can download an objective map for the course from www.30bird.com. This course assumes that you have basic computer knowledge.
Effective Presentations: Building Presentations (Instructor Guide)	1.17	Organization is extremely important in a presentation because the audience cannot follow your work if they become confused. Therefore, it is the responsibility of the presenter to help the audience understand the presentation from beginning to end. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Pneumothorax and Hemothorax for EMTs	1.00	Paramedic Instructor Peter Bonadonna discusses some of the most life threatening chest injures.
Effective Communication with Children and Youth	2.00	We are constantly communicating with the children and youth in our program through our words and actions. It's important for program staff to think critically about their communication skills and habits in order to communicate effectively. During this course, participants will learn about effective and dynamic communication tools, strategies to check for understanding, and activities that engage children and youth in communication.
Managing Performance: Legal Appraisals (Instructor Guide)	0.84	In this course you will learn to: identify legal appraisals and responsibilities in relation to laws enforced by the EEOC, and identify risks of legal challenges and the importance of maintaining positive communication.
Sales: Qualifying	0.50	In this course, you will learn how to improve your listening skills to better understand customers’ needs and decision-making criteria. You will also learn how to use questioning techniques to help customers recognize the benefits of your products and services.
Creativity and Innovation: Personal Creativity	1.34	Creativity is often considered a talent that some people have. Actually, creativity's a skill that everyone can nurture through exercise and practice. You can prepare yourself both mentally and physically to be creative. In this course you will learn to: prepare yourself mentally and physically to be creative, and use your experiences, innocence, intuition, and sense of adventure to increase your creativity.
A Student Guide to Fire Safety	0.50	Between January 2000 and May 2015, 85 fatal fires in dorms, fraternities, sororities, and off-campus housing took the lives of 118 people. This course offers students a refresher about fire safety, including the main causes of campus fires, the actions students can take to prevent fires, and the importance of working smoke alarms and knowing two ways out.
2021 Quarter 1: COVID-19 Quality Care Updated	1.00	Providers in Western NYS have learned a great deal about treating patients that suffer from COVID-19 infections. This session was recorded in January 2021. Paramedic Shawna Rizzi does a fantastic job of interviewing Dr. Christopher Galton. Dr. Galton draws on his experience as a paramedic, EMS medical director, intensivist, and anesthesiologist to summarize the changes that every paramedic should know. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
Organizational Communication: Power, Politics, and Diversity (Instructor Guide)	0.75	Power is the ability to influence someone to do something that they would not do without encouragement. Various types of power and power strategies depend on the level of influence. The existence of different levels of power in an organization gives rise to organizational politics. Politics can arise between individuals who differ from each another. To avoid confrontation arising from differences, it is important for people to recognize the benefits of diversity within their organization. In this course you will learn to: identify different levels and types of power, identify strategies to manage diversity and to communicate in different cultures, and identify the steps and guidelines for empowerment. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Leading with Head and Heart	2.00	Those in leadership positions have a responsibility to both lead and manage.During this course, participants will understand the differences between the leadership and management, and the steps we can take to cultivate both. Participants will explore how leaders create safe, supportive environments by modeling self-awareness, interpersonal skills and growth mindset in how we lead and manage.
Health and Stress Management for Paraprofessionals	1.00	Every day, paraprofessionals dedicate themselves to caring for and nurturing students and families. Often, paraprofessionals are so dedicated to serving others, they neglect their own needs. When this happens, paraprofessionals can experience stress that causes them to become overwhelmed, exhausted, frustrated, dissatisfied with job responsibilities, and unappreciated. When they maintain a healthy, balanced lifestyle, paraprofessionals are in a much better position to face the challenges of supporting and nurturing children and families with positive energy, enthusiasm, patience, and empathy. By developing self-awareness, linking their personal and professional goals, developing a healthy balanced lifestyle, and identifying and managing stressors effectively, they can create and maintain a positive sense of well-being that allows them to maximize their ability to build positive relationships with students, parents, colleagues, and others.
Introduction to Eldercare	2.75	This course will equip you with the essential knowledge to navigate the unique challenges and opportunities that come with caring for older adults.
Part-time Jobs	0.50	A part-time job is one that involves working fewer hours than a full-time job in one week. This course will teach you some of the pros and cons of working part-time jobs, as well as things to keep in mind when considering this career choice.
Making Your Home A Safer Place	0.75	This course covers household safety. This includes fire and kitchen safety, emergencies, infant safety, and more. This course will help you learn about the best practices for everyone inside the house, from infants to pets. It is just one of the many health and safety courses we offer.
Customer Service: Customer Service Skills	1.00	A great customer service representative should have skills in three key areas: organization (time and stress management), motivation (letting customers know you care), and communication (vocal, verbal, and visual). The core strength of a good customer service rep is sound knowledge of the organization’s products and services.