Catalog

Catalogs

Image	Title	Duration (hours)	Description
	Team Participation: Nonverbal Communication and Active Listening	0.75	This course will focus on how to identify types of nonverbal cues and how they mesh with verbal messages, identify the characteristics of active listening and become an active listener, and respond to input in a productive manner.
	Instructional Planning for Paraprofessionals	0.50	This course covers the instructional responsibilities of a paraprofessional in the classroom. It is just one of many paraprofessional courses we offer. This course will help you understand what your role as a paraprofessional is in supporting students through instruction and how to support teaching and learning.
	Family-Teacher Relationships (CDA 4)	2.00	How do you view the families of the children in your classroom? If you were to generate a list of words to describe families, what kinds of positive and negative feelings would they convey? When we see ourselves as partners with the families we serve, the quality of care and nurturing children receive is greatly enhanced. Establishing such partnerships and building relationships is our responsibility. Communication strategies, such as practicing active listening, are key to this process. In this course, participants will describe the importance and benefits of establishing meaningful relationships with families and identify strategies for establishing meaningful relationships. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 4: Strategies to Establish Productive Relationships with Families. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum.
	Becoming Tech Savvy	1.50	This course was designed to help you learn various tips and tricks to use your devices as efficiently as possible. This includes tech skills, safety & security information, and keyboard and mouse shortcuts.
	Basic Computer Skills	1.50	In this course, you will learn how to get started with your first computer, including learning about files, computer setup and maintenance, and installing software.
	Computer Hardware Technician - Exam 220-1001	24.00	30 Bird's Computer Hardware Technician course provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes: - Assembling components based on customer requirements - Installing, configuring and maintaining PCs and devices for end users - Understanding the basics of network protocols and infrastructure - Properly and safely diagnosing, resolving, and documenting common hardware and network issues - Applying troubleshooting skills - Understanding the basics of virtualization, desktop imaging, and deployment. This course maps to the CompTIA A+ 220-1001 certification exam. Objective coverage is marked throughout the course. This course assumes that you have basic computer knowledge.
	Organizational Communication: Power, Politics, and Diversity (Instructor Guide)	0.75	Power is the ability to influence someone to do something that they would not do without encouragement. Various types of power and power strategies depend on the level of influence. The existence of different levels of power in an organization gives rise to organizational politics. Politics can arise between individuals who differ from each another. To avoid confrontation arising from differences, it is important for people to recognize the benefits of diversity within their organization. In this course you will learn to: identify different levels and types of power, identify strategies to manage diversity and to communicate in different cultures, and identify the steps and guidelines for empowerment. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
	Quality Management: Customer Orientation	0.75	Customer orientation is an organizational mindset in which meeting the needs of the customer becomes an organization’s focus. Customer orientation is an important aspect of quality management because it ensures customer satisfaction by integrating the customer’s needs into strategic planning, product development, and product delivery. There are three components that comprise customer orientation: awareness of the market, communication of market intelligence to the entire organization, and initiatives to make use of the market intelligence.
	Young Worker Safety Training	0.75	This course covers federal laws regarding working minors as well as common workplace hazards.
,	Dance for Joy: Confident, Calm, and Compassionate	1.00	This module from Dance for Joy will provide teachers with resources and activities that can be used and modified to support physical, mental, social, and emotional development in young children. This course covers 5 activities: Tickle the Sky, Tapping, Every Little Cell, We are One, Scoop up the Universe.
	Advanced Interpersonal Communication: Supervisors	0.75	When you think of a supervisor, you probably think of your immediate boss. However, in the workplace, most people have several supervisors. Your workplace might be divided into teams, departments or divisions. Within each level, there is a supervisor to whom you are accountable, even if you do not deal with that person on a day-to-day basis. Company executives and board members can also be considered supervisors because they might have the power to make decisions regarding your employment, salary, promotions, and work assignments. It is important to communicate effectively with all of your supervisors to maintain an efficient workplace and to be able to promote your own ideas for improvements. In this course you will learn to: identify the types of ineffective supervisors and ways to interact with them, and negotiate a raise with a supervisor and offer an effective resignation.
	Microsoft PowerPoint - Basic: Getting Started	0.75	This course will focus on how to open a presentation, identify PowerPoint interface components, switch between views, and zoom in and out.
	Microsoft Word - Basic: Getting Started	1.25	This course will focus on how to use the elements of the Word window, create and save documents, and navigate a document and select text by using the keyboard and the mouse.
	Pneumothorax and Hemothorax for EMTs	1.00	Paramedic Instructor Peter Bonadonna discusses some of the most life threatening chest injures.
	Call Center Management: Managing for Excellent Service	1.00	This course will cover how to set service levels, achieve service levels, and use reports.
	Quality Management: The Costs Of Quality	0.50	Before the quality revolution that began in the United States in the 1980s, quality was frequently viewed as a goal that came at a higher price for production. However, the reality is that poor quality is a result of the ineffective use of resources, including wasted material and labor. Therefore, improved quality means better use of resources and lower costs. In this course you will learn to: identify the relationship between quality and cost, the benefits of establishing quality requirements, management’s responsibilities for achieving conformance, and the costs of customer dissatisfaction.
	Foundational Literacy Strategies for Paraprofessionals	1.00	This course covers foundational literacy strategies for paraprofessionals. It will walk you through different strategies you can use throughout the reading process. The content of this course is divided into three parts: strategies you can use before reading, during reading, and after reading. It is just one out of many paraprofessional courses we offer. This course will help you develop new knowledge about students and will help you better understand your role as a paraprofessional.
	Project Management - Intermediate: Risk Analysis, Response, and Control	1.00	This course will cover how to identify the goals and benefits of risk assessment and follow the qualitative risk analysis process and how to use the quantitative analysis techniques and draw a decision tree. You will also learn how to follow the risk response process and identify the categories for possible risk response plans and how to use the methods of monitoring and controlling project risks and identify the outcomes of monitoring and control.
	Sales Skills: Advanced: Developing a Winning Strategy	0.50	This course will focus on examining consulting strategies and developing solutions for clients.
	Searching Online	0.75	This course covers the fundamentals of searching online. From using basic features, such as the homepage and address bar, to using "advanced search" to find very specific information, this course will cover it all.
	Use Information Correctly	0.75	This course covers the basics of using online information. We will go over copyrights, Creative Commons, and public domain work, as well as the rules associated with using these forms of media.
	Microsoft Access 2019 Complete	16.00	This course provides the basic and advanced concepts for the use of Microsoft Access 2019: How to navigate the Access interface; how to create and modify tables, queries, forms, and reports; how to create advanced queries, forms, and reports; how to create macros; and how to manage your databases. You will benefit most from this course if you want to be an advanced user of Access 2019. The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of Access or another database system before.
	Preventing Sexual Harassment and Understanding California Law (Corrections)	0.50	This course will teach California employees how to recognize sexual harassment, defines the rights and responsibilities of employers and employees, and provides an overview of the legal remedies available in sexual harassment lawsuits.
	Sales Management: Motivating Sales Teams	1.00	This course will focus on motivating sales professionals, monitoring and increasing motivation levels, and addressing substandard sales performance.
	Observing Children in School-Age Programs	2.00	Conducting and documenting objective, accurate observations of children in school-age programs is an important professional responsibility of school-age care professionals. Two useful tools for structuring observations are developmental checklists and anecdotal records. Both tools provide rich information that help staff learn about children’s development. When school-age care staff conduct regular observations of children’s development, and prepare objective documentation of these observations, they are able to discover the uniqueness of each child, and provide developmentally appropriate guidance and support for all children in the program.