Image Title Duration (hours)sort descending Description
"" Understanding Adverse Childhood Experiences (ACEs) (CDA 3) 2.00 Children who are exposed to adverse childhood experiences (ACEs) face an increased risk for social-emotional, physical, and mental health issues. ACEs include abuse, neglect, parental separation or divorce, and other traumatic experiences before the age of eighteen. This course explores the awareness of trauma in young children and families and discusses the role of the early care and education professional in nurturing resilience. This course will help you to better understand ACEs and trauma.
Managing Performance: Legal Appraisals 0.84 In this course you will learn to: identify legal appraisals and responsibilities in relation to laws enforced by the EEOC, and identify risks of legal challenges and the importance of maintaining positive communication.
GED: Social Studies - Unit 5: Post-Test 0.25 Welcome to Unit 5: Post-Test. This post-test covers civics and government, US history, economics, and world geography. At the end of this post-test is a table that matches each test question to the content it covers. Use it to review and content you haven't mastered.
Advanced Interpersonal Communication: Customers and Vendors 0.50 Your customers include anyone who uses your company or organization to obtain goods and services. Customers might be internal or external. An internal customer is a member of your organization and can be a supervisor, colleague, or subordinate. An external customer is someone from outside your organization. Each customer is of equal importance, regardless of the amount of business that customer provides to your organization. You should provide the same level of quality goods and services all your customers, and all are equally deserving of efficient and effective communication. In this course you will learn: to respond to customers’ complaints, and to reject a vendor’s contract without rejecting the vendor, and address a complaint to a vendor.
Indoor Air Quality 1.00 This course covers indoor air quality (IAQ) and useful associated skills. You will learn the difference between sick building syndrome and building-related illness, as well as the conditions that cause these illnesses. You will also learn model IAQ policies and practices.
"" Reducing Turnover in Childcare Settings: Strategies for Administrators 1.00 This course covers strategies for administrators to reduce turnover in childcare settings. It is just one out of many educational courses we offer. This course will help you develop new knowledge about the childcare setting and help you better understand your role as an administrator.
"" Introduction to Eldercare 2.75 This course will equip you with the essential knowledge to navigate the unique challenges and opportunities that come with caring for older adults.
Correcting Performance Problems: Investigating Performance Problems 1.00 Before addressing a performance problem, you should confirm the existence of the problem itself. An interview is a useful method for doing this. During the interview, you might encounter facts that you were previously unaware of and excuses that you didn’t expect. It's important to follow a definite process, and expect the unexpected during the interview. In this course you will learn to: identify the causes for an employee’s performance problem by interviewing, and question an employee regarding attendance issues, describe the factors affecting achievement, and apply conduct investigation techniques.
"" Creating a Supportive Classroom Community (CDA 3) 2.00 Learn ways to bring out nurturing, caring behaviors in children and youth to create a classroom community where children and youth support each other. Learn how to use non-competitive games to foster acceptance of all children and youth. Identify the strengths and weaknesses for both you and the children and youth in your program, and how to put the strengths to good use creating a sense of acceptance and community. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 3: Supporting Children's Social and Emotional Development and may also be taken as a stand-alone learning event or as part of a broader early childhood education curriculum.
"" Sales Skills: Advanced: Developing a Winning Strategy 0.50 This course will focus on examining consulting strategies and developing solutions for clients.
Developing Effective Outdoor Environments and Interest Areas: Assessing Space and Planning Activities 1.00 School-age children need daily opportunities to exercise, relax, and participate in a wide range of outdoor activities. The hours children spend in after school programs are often the best hours of the day for getting fresh air and enjoying the outdoors while it's still daylight. School-age programs can provide safe, secure settings where children can enjoy the outdoors. In this course, we will explore how to assess space and plan activities in outdoor environment and interest areas.
"" Business Accounting: Stockholders' Equity 1.50 This course will cover how to identify various types of stocks and calculate the value of a corporation’s stock as well as how to use financial ratios to calculate book value and market value per share. You will also learn how to identify the components of stockholders’ equity and report stockholders’ equity on financial statements.
GED: Math - Unit 5: Coordinate Plane 1.00 Welcome to Unit 5: Coordinate Plane. If you've ever graphed points, or read a graph, you've worked with the coordinate plane. In this unit, we'll learn about points, the lines that connect them, and the equations used to create them.
Zoonotic Disease and Biosecurity 2.00 Every year, zoological organizations are faced by new challenges in maintaining the health of their animal collections. Zoonosis, or disease that can be spread between species, forms one of the greatest threats to the safety of animals, guests, and keepers. Using a case study from a zoonotic disease concern at the San Diego Zoo, you will learn the basics of zoonotic disease identification and prevention, including standard record keeping, best practices, health and safety protocols for keepers, and the understanding of how disease can be spread.
Young Worker Safety Training 0.75 This course covers federal laws regarding working minors as well as common workplace hazards.
"" Family-Teacher Relationships (CDA 4) 2.00 How do you view the families of the children in your classroom? If you were to generate a list of words to describe families, what kinds of positive and negative feelings would they convey? When we see ourselves as partners with the families we serve, the quality of care and nurturing children receive is greatly enhanced. Establishing such partnerships and building relationships is our responsibility. Communication strategies, such as practicing active listening, are key to this process. In this course, participants will describe the importance and benefits of establishing meaningful relationships with families and identify strategies for establishing meaningful relationships. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 4: Strategies to Establish Productive Relationships with Families. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum.
"" Team Participation: Nonverbal Communication and Active Listening 0.75 This course will focus on how to identify types of nonverbal cues and how they mesh with verbal messages, identify the characteristics of active listening and become an active listener, and respond to input in a productive manner.
California Harassment Prevention Training for Team Members 1.00 Harassment cases have resulted in organizations being liable for hundreds of millions of dollars in legal fees and lost revenue annually. The information presented here enables employees in the organization to create a harassment-free culture.
Managerial Leadership: Defining Employee Roles and Priorities 1.50 A vision is created by an organization to inspire its members to work together to reach for an ideal of what the organization can become. The members of the organization should use the vision as the standard to determine the day-to-day functions of their individual roles. The vision is the guide to use every time an action is taken, a decision is made, or a plan is developed to improve the organization or the people in it. An organization’s vision should enable the members in every role to do what is in the best interest of the organization. In this course you will learn to: determine leader roles and strengthen employee roles, and align employee priorities and evaluate employee performance.
Scaffold and Ladder Safety Training 1.00 This course covers the importance of ladder and scaffold safety, common hazards when using scaffolding and ladders and how to prevent serious injury.
Environmental Systems 2.00 Many of the animals exhibited in zoos and aquariums have very specific environmental requirements that must be met in order to support the life form and better ensure its welfare. This course will explore the unique biological, physiological, and welfare requirements of several varied types of animals; their unique requirements; and the implications for the provision of these requirements.
Effective Communication with Children and Youth 2.00 We are constantly communicating with the children and youth in our program through our words and actions. It's important for program staff to think critically about their communication skills and habits in order to communicate effectively. During this course, participants will learn about effective and dynamic communication tools, strategies to check for understanding, and activities that engage children and youth in communication.
Construction Hazards 0.50 This course covers the basics when discussing construction hazards you may see daily when working on a construction site. Preventative measures for falls and falling objects, electrical work, as well as excavations will be discussed throughout.
"" Project Management - Intermediate: Risk Analysis, Response, and Control 1.00 This course will cover how to identify the goals and benefits of risk assessment and follow the qualitative risk analysis process and how to use the quantitative analysis techniques and draw a decision tree. You will also learn how to follow the risk response process and identify the categories for possible risk response plans and how to use the methods of monitoring and controlling project risks and identify the outcomes of monitoring and control.
Social-Emotional Learning, Character Building & Enhancing Quality 2.00 By the end of this course, you will be able to: Strengthen your understanding of the social-emotional learning and character building that expanded learning programs support. Be able to articulate what social-emotional learning and character development looks like in children and youth. Identify the connection between quality standards and social-emotional learning and character development.

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