Catalog

Catalogs

Title	Duration (hours)	Description
Generational Differences - Managing The Complexity	1.00	Could dealing with people get any more difficult? Today’s business environment brings many challenges with four different generations working together for the first time. Communication, respect, recognition, retention, interaction with others, and work life balance mean something different to each generation. If not understood and managed effectively workplace conflict, poor communication, low morale, and high turnover can occur. Understand and discover the key values and contributions among these four generations. Each generation provides intrinsic value to an organization. You will learn how to capitalize on the strengths of the Traditionalists, the Baby Boomer’s, Generation X, or the Millennial Generation (Gen Y). By implementing effective strategies for communication, recognition, development, retention, and leadership you will uncover the hidden talents of each generation while minimizing the risk of knowledge transfer. You will learn the key generational differences and similarities in each of these areas. Join us as we share with you some of the many generational challenges in today’s work environment.
Diversity, Equity, and Inclusion Training (Corrections)	1.00	Diversity, Equity and Inclusion have become an important part of creating a culture that thrives on leveraging differences. The goal is to learn: Definitions of Diversity, Equity, and Inclusion Why Diversity, Equity, and Inclusion is Important to Everyone? Our Identity and Where it Comes From Bias and The Impact to Others Next Steps to Take
Exploring Four Areas of Development of Children K-6 for Paraprofessionals	1.00	One of the most helpful ways to gain an understanding of the needs and interests of students ages 5-12 is to examine their development from four different perspectives: physical, cognitive, social, and emotional. It is important for paraprofessionals to keep all four of these areas in mind when helping educators implement classroom activities and experiences. Keeping the four areas of development in mind helps staff to better understand the development of the whole child.
Connection Planning in Long-Term Care	1.00	This module includes training for staff and providers in the importance of social connection and practical strategies learners can use to promote social connectedness in long-term care. The module explains how to implement Connection Planning, a brief, person-centered behavioral intervention for developing resident care plans that address social connection. Connection Planning includes evidence-informed, practical strategies to promote meaningful social connection among residents in long-term care.
Attracting (and Keeping) New Supporters in the Digital, Engagement Age	1.00	There are more non-profits in the market every day, but less donors. Is this a recipe for disaster, or an opportunity for us to transform what donor acquisition, retention and stewardship look like in our digital age? Join us during this 60 minute webinar to learn what innovative donor engagement in 2013 looks like by walking through some of the San Diego Zoo Global's recent digital campaign hits and misses to see how you can help your organization rise above this changing donor landscape.
Microsoft Access 2019 Complete	16.00	This course provides the basic and advanced concepts for the use of Microsoft Access 2019: How to navigate the Access interface; how to create and modify tables, queries, forms, and reports; how to create advanced queries, forms, and reports; how to create macros; and how to manage your databases. You will benefit most from this course if you want to be an advanced user of Access 2019. The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of Access or another database system before.
Preventing Sexual Harassment and Understanding California Law (Corrections)	0.50	This course will teach California employees how to recognize sexual harassment, defines the rights and responsibilities of employers and employees, and provides an overview of the legal remedies available in sexual harassment lawsuits.
Coaching: Communication (Instructor Guide)	1.00	Language is an important coaching tool. The use of suitable words during coaching will help you create relationships, repair employee confidence, and establish plans for employee success. As a coach, you must select words that directly influence your employees’ attitude, behavior, and performance. The use of appropriate language during your coaching sessions will help you convey your messages in a clear and encouraging manner. In this course you will learn to: clearly express your message by using appropriate language, identify and use nonverbal methods of communication, and receive the desired information by asking effective questions. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Quality Management: The Costs of Quality (Instructor Guide)	0.50	Before the quality revolution that began in the United States in the 1980s, quality was frequently viewed as a goal that came at a higher price for production. However, the reality is that poor quality is a result of the ineffective use of resources, including wasted material and labor. Therefore, improved quality means better use of resources and lower costs. In this course you will learn to: identify the relationship between quality and cost, the benefits of establishing quality requirements, management’s responsibilities for achieving conformance, and the costs of customer dissatisfaction. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Health and Stress Management for Paraprofessionals	1.00	Every day, paraprofessionals dedicate themselves to caring for and nurturing students and families. Often, paraprofessionals are so dedicated to serving others, they neglect their own needs. When this happens, paraprofessionals can experience stress that causes them to become overwhelmed, exhausted, frustrated, dissatisfied with job responsibilities, and unappreciated. When they maintain a healthy, balanced lifestyle, paraprofessionals are in a much better position to face the challenges of supporting and nurturing children and families with positive energy, enthusiasm, patience, and empathy. By developing self-awareness, linking their personal and professional goals, developing a healthy balanced lifestyle, and identifying and managing stressors effectively, they can create and maintain a positive sense of well-being that allows them to maximize their ability to build positive relationships with students, parents, colleagues, and others.
Elder Abuse Prevention	1.00	In this course, you will learn about the prevalence of elder abuse and define the scope of this hidden epidemic. You will learn about the different types of abuse, your role in caring for elders, how to recognize signs of abuse, what to do if abuse is suspected, and how to help prevent it.
Organizational Communication: Power, Politics, and Diversity (Instructor Guide)	0.75	Power is the ability to influence someone to do something that they would not do without encouragement. Various types of power and power strategies depend on the level of influence. The existence of different levels of power in an organization gives rise to organizational politics. Politics can arise between individuals who differ from each another. To avoid confrontation arising from differences, it is important for people to recognize the benefits of diversity within their organization. In this course you will learn to: identify different levels and types of power, identify strategies to manage diversity and to communicate in different cultures, and identify the steps and guidelines for empowerment. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Art of the Capital Campaign	1.00	As you learn how to plan, operate and conduct a capital campaign you can find a lot of advice on the science of fundraising. Often, however, your success will depend more on the Art of the Practitioner (you) than the rules of the game. This Webinar is designed to help you become a capital campaign artist by giving you a roadmap to travel from pre-campaign, feasibility, planning, infrastructure, phases and post-campaign wrap-up. You’ll learn the pitfalls to avoid and important tasks to accomplish to become a capital campaign impresario. You’ll learn the tools to help you enjoy the ride.
CompTIA A+ Certification, Core 1 - Exam 220-1101	24.00	CompTIA A+ Certification, Core 1 - Exam 220-1101 provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes: - Applying troubleshooting skills - Installing, configuring and maintaining PCs and devices for end users - Understanding the basics of network protocols and infrastructure - Properly and safely diagnosing, resolving, and documenting common hardware and network issues - Understanding the basics of virtualization, desktop imaging, and deployment. This course maps to CompTIA A+ Core 1: Exam 220-1101. You can download an objective map for the course from www.30bird.com. This course assumes that you have basic computer knowledge.
Effective Presentations: Building Presentations (Instructor Guide)	1.17	Organization is extremely important in a presentation because the audience cannot follow your work if they become confused. Therefore, it is the responsibility of the presenter to help the audience understand the presentation from beginning to end. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Introduction to Assessment for Teachers	1.25	This course covers basic assessment information for teachers. It will be a refresher for basic concepts generally covered in a teacher preparation program. Educators must understand the reasons for assessment and its importance in supporting appropriately designed instruction for students. This course will help you develop new knowledge and review prior knowledge regarding the impact of assessment on teaching and learning.
Correcting Performance Problems: Disciplining Employees (Instructor Guide)	1.67	Discipline is proactive, as opposed to punishment, which is reactive. Punishment provides a consequence to an action that is deemed unacceptable, whereas discipline is designed to exchange undesirable behavior for satisfactory behavior. The purpose of disciplining an employee is twofold: 1. To correct or eliminate undesirable behavior, and 2. To provide training that improves or strengthens performance. In this course you will learn to: keep a disciplinary perspective, determine the cause for disciplining an employee, and prepare for conducting a disciplinary meeting, maintain a positive rapport, avoid pitfalls during a disciplinary meeting with employees, and keep meetings productive, and monitor employee performance and conduct a follow-up meeting with the employee. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Conflict and Communication: Why Can't We Be Friends?	1.00	Conflict occurs when we are in relationship with others. In fact, the hallmark of a healthy relationship is not the absence of conflict, but the ability to successfully resolve it. Unfortunately, resolving conflict is not a skill many of us were taught. We'll explore the fundamental causes of conflict and the dynamics that can escalate conflict. Finally, we’ll cover the tools necessary to navigate conflict successfully, including effective communication strategies.
Creativity and Innovation: Personal Creativity (Instructor Guide)	1.34	Creativity is often considered a talent that some people have. Actually, creativity's a skill that everyone can nurture through exercise and practice. You can prepare yourself both mentally and physically to be creative. In this course you will learn to: prepare yourself mentally and physically to be creative, and use your experiences, innocence, intuition, and sense of adventure to increase your creativity. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Foundational Literacy Strategies for Paraprofessionals	1.00	This course covers foundational literacy strategies for paraprofessionals. It will walk you through different strategies you can use throughout the reading process. The content of this course is divided into three parts: strategies you can use before reading, during reading, and after reading. It is just one out of many paraprofessional courses we offer. This course will help you develop new knowledge about students and will help you better understand your role as a paraprofessional.
Effectively Managing an Employee Engagement and Satisfaction Survey	1.00	There is much scientific evidence that clearly shows a direct correlation between employee engagement/satisfaction and organizational performance. Engaged employees are more productive, profitable and customer service oriented. Engaged employees drive company innovation and have increased tenure. Learn how to conduct a World Famous Employee Satisfaction Survey, and incorporate the right questions to ask to also measure Employee Engagement - which will definitely benefit your organization by showing employees that you have a genuine interest in their feedback.
AWS Certified Cloud Practitioner - Exam CLF-C01	24.00	AWS Certified Cloud Practitioner (Exam CLF-C01) provides basic knowledge of cloud concepts, AWS cost management and Service Level Agreements, core AWS services, core solutions and management tools, networking and security features, and identity, governance, privacy, and compliance features. You will find this course valuable if you are just beginning to work with cloud-based solutions and services or are new to AWS. This course maps to the AWS Certified Cloud Practitioner CLF-C01 exam. You will benefit most from this course if you intend to take the AWS Certified Cloud Practitioner CLF-C01 exam. AWS Certified Cloud Practitioner can be used to prepare for other AWS role-based or specialty certifications, but it is not a prerequisite for any of them. This course assumes you have basic knowledge of general technology concepts, including concepts of networking, storage, compute, application support, and application development.
Customer Service: Using What You've Learned (Corrections)	0.25	This course will provide you with the information and—we hope—the inspiration to improve your customer service skills and work toward personal success. The final two steps are up to you: You must implement what you have learned, and continue to work on improving your skills.
Managerial Leadership: Defining Employee Roles and Priorities (Instructor Guide)	1.50	A vision is created by an organization to inspire its members to work together to reach for an ideal of what the organization can become. The members of the organization should use the vision as the standard to determine the day-to-day functions of their individual roles. The vision is the guide to use every time an action is taken, a decision is made, or a plan is developed to improve the organization or the people in it. An organization’s vision should enable the members in every role to do what is in the best interest of the organization. In this course you will learn to: determine leader roles and strengthen employee roles, and align employee priorities and evaluate employee performance. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Collaboration with Team Members for Paraprofessionals	1.00	This course covers collaboration with team members for paraprofessionals. You will learn what collaboration looks like in the school setting and what it means to use effective collaboration strategies. This course will also dive into what it means to be an effective communicator in the professional setting.