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Advanced Interpersonal Communication: Communication Styles and Methods (Instructor Guide) |
0.75 |
To be successful in the workplace, you must be able to effectively communicate and cooperate with clients and co-workers. Learning about the four types of communication styles helps a listener understand a speaker’s perspective. It also helps a speaker understand how their communication affects the listener.
In this course you will learn: to identify primary and secondary communication styles, and to communicate using various verbal and nonverbal modes of communication.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Understanding Autism in Your Community |
1.00 |
This course is designed to educate communities on how they can work together to be more inclusive and accepting of people with autism. It will give you an overview of the struggles people with autism face and some ways in which communities can make themselves more accessible and autism-friendly. |
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Microsoft Azure Fundamentals - Exam AZ-900 |
24.00 |
Azure Fundamentals - Exam AZ-900 provides basic knowledge of cloud concepts, Azure cost management and Service Level Agreements, core Azure services, core solutions and management tools, general security and network security features, and identity, governance, privacy, and compliance features. You will find this course valuable if you are just beginning to work with cloud-based solutions and services or are new to Azure. This course maps to the Azure Fundamentals AZ-900 exam.
You will benefit most from this course if you intend to take the Azure Fundamentals AZ-900 exam. Azure Fundamentals can be used to prepare for other Azure role-based or specialty certifications, but it is not a prerequisite for any of them.
This course assumes you have basic knowledge of general technology concepts, including concepts of networking, storage, compute, application support, and application development. |
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OSTPD - Supporting Attendance through After School Programming |
1.00 |
This training will cover a number of areas regarding how after school programs can support youth attendance in school. By looking at and exploring the connection between after school programming and attendance in school, we see how after school programming supports attendance at school as well as how to coordinate with the school in order to maximize the positive impact of after school on school attendance through collaboration. |
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Project Management - Advanced: Implementing Plans and Controlling Change |
0.75 |
This course will cover how to use a project management information system, implement a work authorization system, and conduct mid-project evaluation. You will also learn how to identify the information and supplies needed to control project change, implement a change control system, and identify control maintenance methods. |
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Sales Skills: Advanced: Effectively Closing a Sale |
0.75 |
This course will focus on demonstrating the benefits of your product or service to others, confirming the client’s commitment by recognizing and responding to signals, and closing the sale and following up with the client. |
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Team Participation: Nonverbal Communication and Active Listening |
0.75 |
This course will focus on how to identify types of nonverbal cues and how they mesh with verbal messages, identify the characteristics of active listening and become an active listener, and respond to input in a productive manner. |
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Microsoft Access 2019 Complete |
16.00 |
This course provides the basic and advanced concepts for the use of Microsoft Access 2019: How to navigate the Access interface; how to create and modify tables, queries, forms, and reports; how to create advanced queries, forms, and reports; how to create macros; and how to manage your databases.
You will benefit most from this course if you want to be an advanced user of Access 2019.
The course assumes you know how to use a computer, and that you're familiar with Microsoft Windows. It does not assume that you've used a different version of Access or another database system before. |
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Expedition Ocean: Module 1 Teacher Version |
1.00 |
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Expedition Ocean: Module 1 Student Version |
1.00 |
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Google Cloud: Associate Cloud Engineer Exam Prep |
1.00 |
Exam Prep to accompany 30 Bird's Google Cloud: Associate Cloud Engineer course. |
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Food Allergy Basics in Early Childhood (CDA 1 and 5) |
3.00 |
Welcome to Food Allergy Basics in Early Childhood. This course is focused on ways to prevent accidental exposure to foods that can cause an allergic reaction. You will be able to describe ways to prevent accidental exposure to foods that cause an allergic reaction. You will also be able to demonstrate how to read a food label to reduce the risk of accidental exposure to foods that can cause an allergic reaction. In addition, you will learn how to use a Food Allergy and Anaphylaxis Emergency Care Plan to care for a child with a food allergy and identify the symptoms and triggers of food allergies. This course is also designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers Subject Area 1: Planning a Safe, Healthy Environment to Invite Learning and Subject Area 5: Managing an Effective Program Operation. |
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Project Management - Advanced: Project Integration and Plan Development |
0.50 |
This course will cover how to measure data during project integration and differentiate between project and product life cycles. You will also learn how to identify the importance of developing a project plan, the elements of a project plan, the key input required for project plan development, and methods used in project plan development. |
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Lifting and Moving—Lesson 2 |
0.50 |
In the second session, we will discuss body mechanics and what you can do to properly train to perform in a safe manner. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
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Customer Service: Using What You've Learned (Corrections) |
0.25 |
This course will provide you with the information and—we hope—the inspiration to improve your customer service skills and work toward personal success. The final two steps are up to you: You must implement what you have learned, and continue to work on improving your skills. |
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Building Relationships with School Personnel |
2.00 |
School-age programs and schools share a mutual goal of supporting the growth, development, and learning of school-age children. Over 50% of all school-age programs nation-wide are housed in school facilities. When school-age programs are housed in school facilities, it is essential for staff in school-age programs to establish and maintain a positive relationship with school personnel. This makes it possible for schools and programs to work together to support the needs of the whole child. Staff can develop successful partnerships with school personnel by cultivating an understanding of the needs, interests, and goals of school personnel and using effective strategies, tools, and systems to build a spirit of positive collaboration and communication. |
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GED: Social Studies - Unit 3: Economics |
1.00 |
Welcome to Unit 3: Economics. Economics accounts for about 15% of the questions you'll see on the test. In this unit, we'll cover the basics of both micro and macroeconomics. We'll work with graphs, and we'll explore consumer economics. |
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GED: Social Studies - Unit 4: Geography and the World |
1.00 |
Welcome to Unit 4 - Geography and the World! World Geography accounts for about 15% of the questions you'll see on the test. There are five basic themes in geography - location, place, human-environment interaction, movement, and region. This Unit, we'll cover the basics of each one. We'll also learn about some of the maps geographers use to study the world. |
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The Stages of Escalation and How to Manage Them |
1.00 |
We know that the most effective learning is relationally based. The same is true when we intervene with students in crisis: the deeper we’ve established relationships with students, the more power we have to guide them to calm and safety. Crisis situations can leave a wake of difficult thoughts and feelings. Students and teachers can feel lingering shame, anger, fear and confusion for days—even weeks or months—after a traumatic event. The good news is that crisis situations do not have to be harmful to a relationship, and in fact, they can serve as a doorway to deeper trust, intimacy, and respect. |
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Suicide in Older Adults |
1.00 |
In this course you will learn about: The demography of aging and suicide; Risk and protective factors; and approaches to prevention, including indicated, selective, and universal prevention. |
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CERT Firefighter Rehab Operations |
1.00 |
This course is designed to train Community Emergency Response Team (CERT) members to recognize signs of physiological distress in firefighters. It seeks to provide information on how to set up safely and perform non-medical functions of firefighter rehabilitation. You will specifically learn what to do at the incident scene, in the rehab area, and during the rehab process. |
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Bloodborne Pathogens and HIV (Corrections) |
1.00 |
In this course, you will learn about the characteristics of bloodborne pathogens, diseases caused by these pathogens, such as HIV, and how they are transmitted. You will also learn the elements of an exposure control plan and how to prevent contact with or infection from contaminated body fluids. In addition, you will learn how to handle exposure incidents involving blood, and the signs, labels, and color-coding used to warn of biohazards and bloodborne pathogens. This training is provided to help employers provide a safe and healthful work environment for their employees and minimize the possibility of employee exposure to bloodborne pathogens. |
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Business Ethics: Ethical Decisions (Instructor Guide) |
1.67 |
In this course you will learn to: define business ethics, describe how to balance personal values and organizational ethics, and identify common ethical dilemmas and their causes, and describe the DECISIONS method of making ethical decisions and identify the barriers to making such decisions. |
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School-Age Care as a Family Service: Emphasis on Planning Opportunities for Family Involvement |
2.00 |
The foundation for getting parents involved in school-age programs is to keep parents well informed about what is happening in the program. Quality programs also provide parents with opportunities to make suggestions and give feedback on program services through suggestion boxes, feedback forms, and surveys. When parents are encouraged to have input in the program, they develop trust and confidence in the program, and feel a sense of pride and ownership. They are more likely to participate as resourceful partners with program staff when they know their ideas are welcome and valued. Finally, because parents are all different from each other, it's important to provide many different opportunities for them to connect with the program. Staff in quality school-age programs recognize that all parents don't have to be involved in the same way. |
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GED: Reasoning Through Language Arts - Unit 7: The Extended Response |
1.00 |
Welcome to Unit 7: The Extended Response. The last part of the RLA section is the Extended Response, or essay. Here's how it works. You'll be given something to read - a source text or texts - and asked to write an essay in response to a prompt related to the reading. In this unit, we'll learn about two types of essays and take a look at an example of each one. |
