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Making Plans and Developing Policies |
2.00 |
Planning and policy-making are closely linked to the development of quality school-age care programs. When school-age staff are skilled as planners and policy-makers, they can use these skills to design and implement high quality programs that benefit children, youth, and families. It is essential for school-age care professionals to recognize that it is important for policies to grow out of a vision of quality, and a mission that supports that vision. Therefore, creating a vision for quality, developing a program philosophy, and writing a clear mission statement are the first steps in program planning. It is also important for school-age care professionals to use a systematic process to develop goals and objectives, set priorities for accomplishing goals and objectives, and develop goal-based action plans that will help the school-age program achieve its mission. High quality school-age programs are led by professionals who understand how to use effective strategies for creating a continuous cycle of planning and evaluation that supports ongoing program improvement. |
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Understanding Cognitive Behavioral Therapy |
1.00 |
This course covers the fundamental principles of cognitive behavioral therapy. It explores how educators can apply them to assist students with cognitive distortions or specific disorders that may affect them. It is just one out of many educational professional courses we offer. This course will help you develop new knowledge about students and will give you specific resources to help you in the classroom.
Please note, educators are not trained psychologists. This course is meant to serve as an introduction to cognitive behavioral therapy concepts so they understand what resources are available to their students. For true cognitive behavioral therapy, students should consult a registered psychologist. |
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Advanced Interpersonal Communication: Organizational Culture |
1.34 |
An organizational culture is the personality of an organization. This personality is both determined and accepted by the organization’s members. For example, an organization might have a culture that is youthful, energetic, and fast-paced. In this type of culture, decisions are made quickly, and employees are empowered to take action in a wide variety of situations. Another organization might be more straight-laced and policy-oriented. This organization would be much more formal and serious in the way it does business. It is important to recognize and understand the culture of an organization, so that you can determine your fit with the organization.
In this course you will learn: to determine the nature of an organization’s culture, to use the cultural network to your advantage, and identify the characteristics of the roles exhibited in the network, to identify the elements of physical culture that affect interpersonal communication, and to identify the ways in which managers can build a positive culture. |
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Coping with Food Allergies in Child Care Spaces (CDA 1) |
2.00 |
A food allergy is a reaction within the body's immune system. It can be anywhere from mild to severe, and in some cases, it may be life-threatening. We must understand the symptoms and triggers of food allergies, the ways to prevent accidental exposure to prohibited foods, how to care for a child experiencing symptoms. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1: Planning a Safe, Healthy Environment to Invite Learning. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum. |
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Safety and Survival in an Active Shooter Event in School Settings |
0.75 |
Welcome to Safety and Survival in an Active Shooter Event in School Settings. Recent national tragedies in schools remind us that the risk is real: an active shooter incident can happen in any place at any time in any school district. The best way to make sure you are safe is to prepare ahead of time and be ready.
Warning: Some of this content may be disturbing, if you need to take a break, please do so. If you exit and then come back into the course later, it will resume where you left off. |
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Understanding Adverse Childhood Experiences (ACEs) (CDA 3) |
2.00 |
Children who are exposed to adverse childhood experiences (ACEs) face an increased risk for social-emotional, physical, and mental health issues. ACEs include abuse, neglect, parental separation or divorce, and other traumatic experiences before the age of eighteen. This course explores the awareness of trauma in young children and families and discusses the role of the early care and education professional in nurturing resilience. This course will help you to better understand ACEs and trauma. |
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Advanced Interpersonal Communication: Communication Styles and Methods (Instructor Guide) |
0.75 |
To be successful in the workplace, you must be able to effectively communicate and cooperate with clients and co-workers. Learning about the four types of communication styles helps a listener understand a speaker’s perspective. It also helps a speaker understand how their communication affects the listener.
In this course you will learn: to identify primary and secondary communication styles, and to communicate using various verbal and nonverbal modes of communication.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Managing Performance: Legal Appraisals |
0.84 |
In this course you will learn to: identify legal appraisals and responsibilities in relation to laws enforced by the EEOC, and identify risks of legal challenges and the importance of maintaining positive communication. |
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Cross-Cultural Business Communication: Workplace Culture |
1.00 |
Culture is a way of life established by a group of people and passed on to succeeding generations. People within a culture usually share common values, beliefs, and perspectives and have the same language and communication style. Although people within a culture must live in close proximity while the culture is being established, future generations frequently relocate to other countries or regions. This creates situations of cross-cultural exchanges.
As we become increasingly diverse, there is a growing demand for cross‑cultural communication in the workplace. Technology allows us to communicate with peers across the globe, as though they were sitting in our offices. Efficient and cost-effective travel makes it possible to communicate face-to-face with clients in other countries. In addition, companies seeking diverse and highly skilled employees find a conglomeration of cultures among them. As a result, employers are emphasizing cross-cultural communication in their own organizations to prepare employees to work with diverse co-workers and clients.
In this course you will learn to: discuss the value of culture and the significance of cross-cultural communication in the workplace, and describe the impact of cultural differences on communication, and avoid miscommunication and conflicts that arise due to these difference. |
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Orangutans |
2.00 |
This course will provide an introduction to orangutans, including an overview of physical characteristics, habitat, behavior, reproduction and the conservation efforts dedicated to protecting this fascinating species. |
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Correcting Performance Problems: Disciplining Employees (Instructor Guide) |
1.67 |
Discipline is proactive, as opposed to punishment, which is reactive. Punishment provides a consequence to an action that is deemed unacceptable, whereas discipline is designed to exchange undesirable behavior for satisfactory behavior.
The purpose of disciplining an employee is twofold:
1. To correct or eliminate undesirable behavior, and
2. To provide training that improves or strengthens performance.
In this course you will learn to: keep a disciplinary perspective, determine the cause for disciplining an employee, and prepare for conducting a disciplinary meeting, maintain a positive rapport, avoid pitfalls during a disciplinary meeting with employees, and keep meetings productive, and monitor employee performance and conduct a follow-up meeting with the employee.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Communicating with Families |
2.00 |
Communication and positive relationships with families improve when program staff recognize family members as partners. Staff can benefit from acknowledging their feelings about families and identifying how these feelings help or hinder working with families. This course provides participants the opportunity to identify their attitudes towards families, consider how their attitudes can enhance or detract from their ability to develop positive relationships with families, and examine how a program’s overall environment supports strong staff-family communication. |
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Hazard Communication Basic |
1.00 |
This course covers the basics when it comes to hazard communication. The topics will range from the Hazard Communication Standard to the labeling of hazardous materials. |
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Hose Competency (Instructor Guide) |
1.00 |
This is the Instructor Guide for Hose Competency. This competency evaluates the ability of assigned companies to perform hose tasks including stretching, advancing, and operating fire hose streams. This competency may also be conducted as an independent drill or evolution. |
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Business Accounting: Stockholders' Equity |
1.50 |
This course will cover how to identify various types of stocks and calculate the value of a corporation’s stock as well as how to use financial ratios to calculate book value and market value per share. You will also learn how to identify the components of stockholders’ equity and report stockholders’ equity on financial statements. |
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Customer Service: Customer Service Skills |
1.00 |
A great customer service representative should have skills in three key areas: organization (time and stress management), motivation (letting customers know you care), and communication (vocal, verbal, and visual). The core strength of a good customer service rep is sound knowledge of the organization’s products and services. |
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Managing Performance: Legal Appraisals (Instructor Guide) |
0.84 |
In this course you will learn to: identify legal appraisals and responsibilities in relation to laws enforced by the EEOC, and identify risks of legal challenges and the importance of maintaining positive communication. |
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GED: Reasoning Through Language Arts - Unit 8: Post-Test |
0.25 |
Welcome to Unit 8: Post-Test. This post-test covers reading comprehension, writing, and editing. At the end of this post-test is a table that matches each question to the content it covers. Use it to review any content that you haven't mastered. |
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Interviewing Skills: Handling and Conducting (Instructor Guide) |
1.00 |
Some interviewees demand a particularly focused and skillful use of interviewing techniques. Your ability to handle talkative, uncommunicative, nervous, or inexperienced candidates is important in order to get an accurate assessment of the candidate’s abilities. If you develop ways of handling various types of interviewees before the interview begins, you’ll be able to encourage them to respond positively and share information. You’ll also avoid the mistake of eliminating candidates on the basis of value judgments or preconceptions.
An interview is a two-way conversation designed to gather information about, and provide information to the candidate, so you both can decide on the fit between the position, the organization, and the candidate. Good interviews flow smoothly when both the interviewer and the candidate take part in an information exchange.
In this course you will learn to: handle an interview by developing an understanding of the various types of candidates, and conduct an interview by following a specific structure and using effective communication techniques.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Leading with Head and Heart |
2.00 |
Those in leadership positions have a responsibility to both lead and manage.During this course, participants will understand the differences between the leadership and management, and the steps we can take to cultivate both. Participants will explore how leaders create safe, supportive environments by modeling self-awareness, interpersonal skills and growth mindset in how we lead and manage. |
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Zoom Meeting Basics |
0.50 |
Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video. Zoom users can choose to record sessions, collaborate on projects, and share or annotate on one another’s screens, all with one easy-to-use platform. In this course we will go through the major features of Zoom Meetings. |
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Creating a Supportive Classroom Community (CDA 3) |
2.00 |
Learn ways to bring out nurturing, caring behaviors in children and youth to create a classroom community where children and youth support each other. Learn how to use non-competitive games to foster acceptance of all children and youth. Identify the strengths and weaknesses for both you and the children and youth in your program, and how to put the strengths to good use creating a sense of acceptance and community. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 3: Supporting Children's Social and Emotional Development and may also be taken as a stand-alone learning event or as part of a broader early childhood education curriculum. |
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Scaffold and Ladder Safety Training |
1.00 |
This course covers the importance of ladder and scaffold safety, common hazards when using scaffolding and ladders and how to prevent serious injury. |
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Human Relations Skill Development: Communication and Team Building for Paraprofessionals |
1.00 |
Being able to communicate effectively is an essential human relations skill for paraprofessionals. To be a good communicator, paraprofessionals need to understand the components of communication, and how the communication process works. They need to identify barriers to clear communication and develop strategies for minimizing or eliminating barriers to communication. Assessing the current status of personal human relations skills helps each professional identify priorities for making improvements to these skills. |
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CompTIA A+ Certification Comprehensive - Exams 220-1101/220-1102 |
40.00 |
CompTIA A+ Certification Comprehensive - Exams 220-1101/220-1102 provides the basic knowledge needed to install, configure, and support computer software and implement networking. This includes:
- Applying basic methodical troubleshooting skills as an IT technician
- Identifying motherboard and CPU components, installing or replacing them, and troubleshooting their functions
- Identifying power supply functions and connectors, installing them into a PC, and troubleshooting power issues
- Configuring BIOS/UEFI firmware, identifying and installing RAM, and troubleshooting memory issues
- Comparing internal and external expansion buses on a computer, installing internal cards, and identifying expansion cables and connectors
- Distinguishing between physical storage technologies, installing drives, and troubleshooting storage problems
- Connecting, configuring, and troubleshooting common input-output devices
- Describing common printing technologies, installing and maintaining printers, and troubleshooting printing issues
- Identifying client operating system features, installing Windows and application software, and working with scripts
- Managing and troubleshooting operating systems using built-in administrative tools, such as the Windows Control Panel, Windows Settings, and command-line utilities
- Describing network principles, network devices, and internet connection technologies
- Identifying and categorizing network cables and connectors
- Configuring and troubleshooting issues related to TCP/IP and other network protocols
- Describing common wireless networking standards and encryption methods
- Configuring and troubleshooting problems with Windows resource sharing and network connections
- Identifying and using virtualization technology and cloud computing services
- Identifying types of mobile devices and operating systems, and configuring and troubleshooting mobile devices
- Recognizing common cybersecurity threats and the security controls which are used to reduce risk
- Identifying and using security features built into operating systems, as well as security hardware and software used on workstations and networks
- Securing workstations and mobile devices against security risks, and troubleshooting common security issues such as malware infection
- Applying best practices in IT operations, including policies, documentation, ticketing systems, incident response, and data backups and recovery
This course maps to the CompTIA A+ Certification 220-1101 and 220-1102 certification exams. You can download an objective map for the course from 30bird.com.
This course assumes that you have basic computer knowledge.
For exam practice, use the separate Exam Preps for exams 220-1101 and 220-1102:
- CompTIA A+ Core 1 220-1101 Exam Prep
- CompTIA A+ Core 2 220-1102 Exam Prep |
