Image Title Duration (hours)sort descending Description
"" Growth Mindset in the Classroom 1.25 This course covers how to incorporate a growth mindset in the classroom. It includes a comparison between growth and fixed mindset, as well as ways to help students have a "can do" attitude in school. It will help you develop new knowledge about this concept and how you can support a growth mindset in the classroom. This is just one of the many K-12 education courses we offer.
Making Your Home A Safer Place 0.75 This course covers household safety. This includes fire and kitchen safety, emergencies, infant safety, and more. This course will help you learn about the best practices for everyone inside the house, from infants to pets. It is just one of the many health and safety courses we offer.
Safety Communication and Training Techniques 1.50 This course covers certain safety and logistics measures for the workplace. This includes topics like different types of safety training, creating safety programs with different learners in mind, and how to use various types of media to communicate objectives.
Quality Management: Customer Orientation (Instructor Guide) 0.75 Customer orientation is an organizational mindset in which meeting the needs of the customer becomes an organization’s focus. Customer orientation is an important aspect of quality management because it ensures customer satisfaction by integrating the customer’s needs into strategic planning, product development, and product delivery. There are three components that comprise customer orientation: awareness of the market, communication of market intelligence to the entire organization, and initiatives to make use of the market intelligence. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
The Stages of Community—How to Create Effective Group Dynamics in the Workplace 1.00 We may not be uniform—in race, politics, gender, generation, etc.—but we can be unified in love and service. This is how we get there: Stage One is Psuedo-community. Relationships are a half an inch deep and fake. We pretend we all get along, but we really can’t stand each other. Stage Two is Chaos. We quit pretending that we like each other, we finally aired our differences, and now the battle has begun to change each other. Stage Three is Surrender. We’ve accepted that we are stuck with each other, and we’ve proven that we’ve only hurt each other in the process of trying to change each other. Finally, though, we’re willing to surrender our agenda (and all other barriers to our communication) so that we might understand one another. Now we have hope. Stage Four is Community. We still don’t agree on everything, but we’ve learned to treat each other with dignity and respect. Our campus is a relationally safe environment. We share a sense of belonging and purpose. This is the place where lives are impacted. Everyone wants to be on this campus.
Remote Learning in a Tiered Behavior Framework 1.00 This course covers implementing strategies for remote learning in a tiered behavior framework. A different setting for learning requires adaptations to instruction, engagement, and response to students. School and family partnerships lay the foundation for supporting students in a Multi-Tiered System of Support (MTSS).
Presentation Methods and Debriefing Activities 2.00 There is no "one size fits all" approach to working with children and youth, and this is especially true when it comes to how we present and debrief activities. During this course, participants will understand the importance of the delivery and debriefing of an activity to help children and youth make meaning, as well as some specific methods that can be incorporated into the program right away.
Understanding the Behavior of Children and Youth 2.00 The development of children and youth can cause them to behave in ways that can be trying for even the most knowledgeable and experienced staff. When staff understands what is driving the behavior, they can help to guide and encourage acceptable behaviors. This course will provide participants with the knowledge and skills necessary to prevent unwanted behavior by meeting the needs of children and youth before they act out.
Preventing Sexual Harassment and Understanding California Law 0.50 This course will teach California employees how to recognize sexual harassment, defines the rights and responsibilities of employers and employees, and provides an overview of the legal remedies available in sexual harassment lawsuits.
Conducting Meetings: Communicating Nonverbally (Instructor Guide) 0.50 Individuals are always sending messages, unconsciously or consciously, through nonverbal communication. When verbal and nonverbal communication contradicts one another, nonverbal cues are usually believed. Therefore, it is important that you understand what different types of nonverbal communication can mean, and how these messages can influence the productivity of your meetings. Learning Objectives: Identify the different ways nonverbal messages can be sent. Interpret nonverbal communication and identify the steps to improve nonverbal communication. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
"" Call Center Management: Managing for Excellent Service 1.00 This course will cover how to set service levels, achieve service levels, and use reports.
"" Budgeting: Reviewing Budgets 1.00 A typical budget contains information for a single year and is updated and revised periodically. Each company creates a budget that fits its unique needs. A budget can be used for many purposes, but its primary functions should be to support strategic goals and to help identify when actual results deviate from what was predicted.
"" Searching Online 0.75 This course covers the fundamentals of searching online. From using basic features, such as the homepage and address bar, to using "advanced search" to find very specific information, this course will cover it all.
Zoonotic Disease and Biosecurity 2.00 Every year, zoological organizations are faced by new challenges in maintaining the health of their animal collections. Zoonosis, or disease that can be spread between species, forms one of the greatest threats to the safety of animals, guests, and keepers. Using a case study from a zoonotic disease concern at the San Diego Zoo, you will learn the basics of zoonotic disease identification and prevention, including standard record keeping, best practices, health and safety protocols for keepers, and the understanding of how disease can be spread.
School-Age Care as a Family Service: Emphasis on Planning Opportunities for Family Involvement 2.00 The foundation for getting parents involved in school-age programs is to keep parents well informed about what is happening in the program. Quality programs also provide parents with opportunities to make suggestions and give feedback on program services through suggestion boxes, feedback forms, and surveys. When parents are encouraged to have input in the program, they develop trust and confidence in the program, and feel a sense of pride and ownership. They are more likely to participate as resourceful partners with program staff when they know their ideas are welcome and valued. Finally, because parents are all different from each other, it's important to provide many different opportunities for them to connect with the program. Staff in quality school-age programs recognize that all parents don't have to be involved in the same way.
Creativity and Innovation: Personal Creativity 1.34 Creativity is often considered a talent that some people have. Actually, creativity's a skill that everyone can nurture through exercise and practice. You can prepare yourself both mentally and physically to be creative. In this course you will learn to: prepare yourself mentally and physically to be creative, and use your experiences, innocence, intuition, and sense of adventure to increase your creativity.
"" Social, Emotional, and Behavioral Supports for Teachers 1.00 This course explores how to support students emotionally, socially, and behaviorally. It is important to understand the value of building rapport with students to promote resilience. Additionally, this course will explore the components of student behavior, how to identify the function of behavior, and how to create a supportive environment for students.
Guiding School-Age Children in Groups: Supervision and Boundaries 1.00 When large numbers of children are involved in the program, it is challenging to create and deliver school-age program activities that can meet the needs of all children. The key to success is taking a systematic approach to program planning. It is important for staff to understand how to select appropriate activity options and use effective management strategies that make it possible to offer a balanced variety of simultaneous activity options. This understanding will help staff plan and implement a program that effectively supports, nurtures, and guides individual differences and fosters positive interaction among children in groups.
Hazard Communication Basic 1.00 This course covers the basics when it comes to hazard communication. The topics will range from the Hazard Communication Standard to the labeling of hazardous materials.
"" Learner Development and Individual Learning Differences 2.00 This course covers the different characteristics of students and their unique learning needs. It highlights the impact of disabilities on the development of individual students and their families and how best to support them. This course will help you develop new knowledge about students and help you understand your role as a paraprofessional. It is just one of the many paraprofessional courses we offer.
Construction Hazards 0.50 This course covers the basics when discussing construction hazards you may see daily when working on a construction site. Preventative measures for falls and falling objects, electrical work, as well as excavations will be discussed throughout.
GED: Math - Unit 5: Coordinate Plane 1.00 Welcome to Unit 5: Coordinate Plane. If you've ever graphed points, or read a graph, you've worked with the coordinate plane. In this unit, we'll learn about points, the lines that connect them, and the equations used to create them.
Current Trends and Issues in Out-of-School Time Programs 2.00 It is important for OST professionals to understand how the field has developed since its inception and to be knowledgeable about the current status of the OST field. With this knowledge and understanding, it is possible for OST professionals to participate in shaping the field as it grows in the future. The field of OST is growing and changing as national researchers learn more about what works best in OST programs for a wide range of children and youth, their families, and their communities. Other positive changes are occurring as advocates for OST succeed in creating more public awareness about the need to make quality OST services available to all children and youth across the country. In addition, the OST field is undergoing a metamorphosis as experienced professionals in several different disciplines and fields share and contribute their knowledge, skills, and insights with the goal of creating national models that represent the best possible OST programs. In this climate of change, OST programs face a number of important issues, revolving around the availability, affordability, and accountability of programs. Many national trends and issues have implications for OST at the state and local level. When OST professionals are well informed about national developments in the field, they can become more effective OST advocates as they design and implement high quality, sustainable programs that are responsive to youth, family, and community needs.
Environmental Systems 2.00 Many of the animals exhibited in zoos and aquariums have very specific environmental requirements that must be met in order to support the life form and better ensure its welfare. This course will explore the unique biological, physiological, and welfare requirements of several varied types of animals; their unique requirements; and the implications for the provision of these requirements.
Transition Planning: Preparing Students with IEPs for Life After High School 1.00 This course covers transition planning for paraprofessionals and teachers. Transition planning is a process that supports movement from school to post-school activities for a student with a disability. It’s a set of coordinated activities focused on improving the academic and functional achievement of the student as they move into various post-secondary vocational and educational settings.

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