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Employee Performance: Communication |
1.00 |
Communication is effective when a listener clearly understands a speaker’s message. Good communication fosters a productive exchange of ideas while minimizing the possibility of confusion or misunderstanding.
When trying to communicate with a difficult employee, you must be willing to work with that person to correct the problematic behavior. Openly discussing the behavior can help you find a mutually acceptable solution.
In this course you will learn to: communicate clearly and effectively by using verbal and nonverbal communication, and improve your listening skills, and communicate with difficult supervisors and coworkers, take a proactive approach when dealing with difficult employees, and identify types of employee dismissals. |
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CompTIA A+ Core 2 220-1102 Exam Prep |
1.00 |
Exam Prep to accompany 30 Bird's CompTIA A+ Certification, Core 2 - Exam 220-1102 course. |
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Building Upward—Primary Assessment |
1.00 |
Course Description: It is often said that experience is the best teacher. Dr. Jack Davidoff is an experienced EMS Medical Director. Paramedic Jason Haag is an experienced fire and EMS provider. The two of them share a few thoughts that prove to be an excellent review of what should and could be done during a standard primary assessment and more. Final Exam: A score of 80% or higher is required to obtain your certificate. You have two attempts to pass this multiple-choice exam. Please take your time to carefully answer each question. |
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Building Upward: Resuscitation of Anaphylactic Shock Part 3—Scenario 2 |
1.00 |
In this second of three scenarios, we discuss the transport decisions that should be considered when dealing with the potential of a medical illness and a traumatic injury. Vanessa and Medical Director Dr. Jeremy Cushman discuss a patient who has a motorcycle accident that was caused by a beesting. This exciting discussion will effectuate a review of the minimum competencies of medical and trauma care at the EMT level. Final Exam: Please read each question carefully. You will have two attempts to gain a 70% or higher on this exam. If you are not successful in two attempts, you are welcome to take the course again to gain the certification. |
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Paraprofessional Math Skills 2: Geometry and Measurement |
2.50 |
This course covers Paraprofessional Math Skills: Geometry and Measurement. It is just one out of three Paraprofessional Math Skills courses, and one out of eight ParaPro prep courses that will prepare you on K-12 topics. This course will help you develop your knowledge of these mathematical concepts and help you apply them to abstract and real-life situations. After taking these prep courses, you should be prepared for the ETS ParaPro Assessment. This course can be taken as a stand-alone learning event, as part of a broader paraprofessional curriculum, or in preparation for the ParaPro Assessment.
After completing this course, you will be able to:
Understand and represent time and money in more than one way.
Convert between units or measures in the same system.
Identify basic geometrical shapes.
Perform computations related to area, volume, and perimeter for basic shapes.
Graph data on an xy-coordinate plane. |
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Preventing Violence at the Workplace - Retail |
0.50 |
This course addresses workplace violence, including its factors and types, and provides strategies for preventing it. |
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Interviewing Skills: Planning and Preparing (Instructor Guide) |
1.00 |
Once you have written success factors related to the position you are filling, you need to plan for the interview.
In this course you will learn to: identify the steps to establish a plan for an interview, and identify the steps to prepare an office for an interview.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Indoor Air Quality |
1.00 |
This course covers indoor air quality (IAQ) and useful associated skills. You will learn the difference between sick building syndrome and building-related illness, as well as the conditions that cause these illnesses. You will also learn model IAQ policies and practices. |
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Sales Management: Forecasting Sales Revenue |
0.50 |
This course will focus on identifying sales forecast factors and types of sales forecasts as well as discussing various types of forecasting approaches. |
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Providing Homework Support: Types of Homework Support |
1.00 |
Research indicates there are many different ways to provide effective homework support in school-age programs. When planning a homework support program, it is important for school-age programs to develop a homework philosophy that is consistent with the program’s overall philosophy, and reflects current research on best practices for providing homework help. The homework philosophy should also reflect the needs of parents and children in the program, and strike a balance between homework needs and other experiences that help children grow and learn out-of-school. In this course, we will explore the various types of homework support. |
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Call Center Management: Managing for Excellent Service |
1.00 |
This course will cover how to set service levels, achieve service levels, and use reports. |
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Creating a Supportive Classroom Community (CDA 3) |
2.00 |
Learn ways to bring out nurturing, caring behaviors in children and youth to create a classroom community where children and youth support each other. Learn how to use non-competitive games to foster acceptance of all children and youth. Identify the strengths and weaknesses for both you and the children and youth in your program, and how to put the strengths to good use creating a sense of acceptance and community. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 3: Supporting Children's Social and Emotional Development and may also be taken as a stand-alone learning event or as part of a broader early childhood education curriculum. |
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Managerial Leadership: Defining Employee Roles and Priorities |
1.50 |
A vision is created by an organization to inspire its members to work together to reach for an ideal of what the organization can become. The members of the organization should use the vision as the standard to determine the day-to-day functions of their individual roles. The vision is the guide to use every time an action is taken, a decision is made, or a plan is developed to improve the organization or the people in it. An organization’s vision should enable the members in every role to do what is in the best interest of the organization.
In this course you will learn to: determine leader roles and strengthen employee roles, and align employee priorities and evaluate employee performance. |
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Implicit Bias (Corrections) |
1.00 |
In this course, you’ll learn about implicit biases that happen despite our best intentions. After completing this course, you will be able to:
Define implicit bias.
Describe how implicit bias can impact the workplace or an organization.
Identify the steps you can take to further educate yourself about this topic. |
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Business Ethics: Ethical Decisions (Instructor Guide) |
1.67 |
In this course you will learn to: define business ethics, describe how to balance personal values and organizational ethics, and identify common ethical dilemmas and their causes, and describe the DECISIONS method of making ethical decisions and identify the barriers to making such decisions. |
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Reducing Turnover in Childcare Settings: Strategies for Administrators |
1.00 |
This course covers strategies for administrators to reduce turnover in childcare settings. It is just one out of many educational courses we offer. This course will help you develop new knowledge about the childcare setting and help you better understand your role as an administrator. |
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Handline Operation #1101 (Instructor Guide) |
1.00 |
This is the Instructor Guide for Lesson #1101 Hoseline Operation. This training session is a skill demonstration and evolution. The presentation is an instructor lead discussion that reviews the importance of fire streamflow for structural firefighting. The lesson reviews standard GPM flows for the AHJ appliances and discusses appropriate situations for the use of those appliances. The training session is concluded with three skills stations that require firefighters to operate hoselines and fire streams from an exterior position. |
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Creativity and Innovation: Personal Creativity |
1.34 |
Creativity is often considered a talent that some people have. Actually, creativity's a skill that everyone can nurture through exercise and practice. You can prepare yourself both mentally and physically to be creative.
In this course you will learn to: prepare yourself mentally and physically to be creative, and use your experiences, innocence, intuition, and sense of adventure to increase your creativity. |
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Remote Learning in a Tiered Behavior Framework |
1.00 |
This course covers implementing strategies for remote learning in a tiered behavior framework. A different setting for learning requires adaptations to instruction, engagement, and response to students. School and family partnerships lay the foundation for supporting students in a Multi-Tiered System of Support (MTSS). |
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Innovative Learning for Modern Educators |
1.50 |
This course is designed to empower educators with the knowledge, skills, and tools necessary to seamlessly integrate innovative learning strategies into their classrooms. It is just one out of many educational professional courses we offer. Educators will develop the expertise to elevate student engagement, retention, and outcomes, surpassing the limitations of traditional teaching methods. Tailored to inspire, challenge, and guide, this course is a transformative journey for educators, equipping them to create enriched and dynamic learning experiences. |
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The Importance of Sensory-Rich Play (CDA 2) |
2.00 |
This course explores the research-backed benefits of this exciting form of play, from fostering essential developmental skills to sparking joy and curiosity. However, navigating regulations and concerns in early care settings can be tricky. Dive into practical strategies to empower young children in making choices and assessing risks amidst sensory-rich, highly physical activities, nurturing confident explorers with a deep love for learning. |
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Online Money Tips |
1.00 |
In this course you will learn specific tools to help you save your money. Tools such as online banking, contactless payment, and specific resources to help you obtain free material will go a long way with your financial goals. Every penny counts! |
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Cross-Cultural Business Communication: Addressing Cross-Cultural Issues (Instructor Guide) |
1.00 |
When communicating with coworkers, it is very important to respect other cultures. You should refrain from using humor that might offend people from other cultures, and avoid stereotypes that might affect how you treat your coworkers.
Before communicating with employees who belong to a different culture, it is important to research their cultures and understand clearly what is expected from your communication. You should determine what types of communication are most appropriate in specific situations. For example, you should investigate the most appropriate method for communicating a behavioral problem to an employee. Some cultures prefer profuse praise to cushion the constructive feedback, while others prefer a more direct approach. The most important thing to communicate to employees of different cultures is respect. By approaching them in accordance with their cultural standards and expectations, you’ll show respect for their cultures and your communication will be enhanced.
In this course you will learn to: identify gestures used in different cultures and build a cross-cultural team, and discuss guidelines for writing cross-cultural documents and assembling a translation team.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Making Your Home A Safer Place |
0.75 |
This course covers household safety. This includes fire and kitchen safety, emergencies, infant safety, and more. This course will help you learn about the best practices for everyone inside the house, from infants to pets. It is just one of the many health and safety courses we offer. |
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Quality Management: The Costs Of Quality |
0.50 |
Before the quality revolution that began in the United States in the 1980s, quality was frequently viewed as a goal that came at a higher price for production. However, the reality is that poor quality is a result of the ineffective use of resources, including wasted material and labor. Therefore, improved quality means better use of resources and lower costs.
In this course you will learn to: identify the relationship between quality and cost, the benefits of establishing quality requirements, management’s responsibilities for achieving conformance, and the costs of customer dissatisfaction. |
