Image Title Duration (hours)sort descending Description
Preventing Violence at the Workplace - Retail 0.50 This course addresses workplace violence, including its factors and types, and provides strategies for preventing it.
Project Teams: Preparing Teams for Project Work (Instructor Guide) 1.00 Building a project team is more complex than assigning employees to the team. Team members must feel a sense of dedication to other team members, as well as to the project itself. Members who are not dedicated to the project team often disregard meetings, deadlines, and commitments, causing the entire team to suffer. To avoid these problems, the team managers and supervisors need to encourage team building to benefit the project, the team members, and the organization. In this course you will learn to: empower and motivate a project team and develop positive culture in a project team, identify the causes of change in a team and manage change, and improve existing project teams. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Creating Community Collaborations 2.00 Across the country, more and more communities are forming community collaborations to address the out-of-school needs of children and youth of all ages. When different segments of the community join together, share ideas, and pool their resources and efforts to create out-of-school time initiatives, children and youth benefit. What one organization or program may not be able to accomplish alone is often achievable when partnerships and collaborations among diverse groups and individuals are formed. When school-age care professionals are knowledgeable about what it takes to create and sustain successful collaborations, they can play an important leadership role in creating out-of-school time initiatives and programs that will meet the needs of children and youth in their communities now and in the future.
Computer Hardware Technician - Exam 220-1001 24.00 30 Bird's Computer Hardware Technician course provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes: - Assembling components based on customer requirements - Installing, configuring and maintaining PCs and devices for end users - Understanding the basics of network protocols and infrastructure - Properly and safely diagnosing, resolving, and documenting common hardware and network issues - Applying troubleshooting skills - Understanding the basics of virtualization, desktop imaging, and deployment. This course maps to the CompTIA A+ 220-1001 certification exam. Objective coverage is marked throughout the course. This course assumes that you have basic computer knowledge.
Safety and Survival in an Active Shooter Event in School Settings 0.75 Welcome to Safety and Survival in an Active Shooter Event in School Settings. Recent national tragedies in schools remind us that the risk is real: an active shooter incident can happen in any place at any time in any school district. The best way to make sure you are safe is to prepare ahead of time and be ready. Warning: Some of this content may be disturbing, if you need to take a break, please do so. If you exit and then come back into the course later, it will resume where you left off.
Cross-Cultural Business Communication: Communicating Across Cultures (Instructor Guide) 1.00 When communicating across cultures, you could come across a number of barriers. In addition to language barriers, there might be more subtle obstacles, such as cultural biases and conflicting communication styles. Building relationships with people of other cultures will provide you with the incentive to work through those barriers and achieve effective communication. In this course you will learn to: establish rapport and build trust, and listen well and provide positive and constructive feedback. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Social-Emotional Learning, Character Building & Enhancing Quality 2.00 By the end of this course, you will be able to: Strengthen your understanding of the social-emotional learning and character building that expanded learning programs support. Be able to articulate what social-emotional learning and character development looks like in children and youth. Identify the connection between quality standards and social-emotional learning and character development.
Constructing: Airway Essentials—Part 2 0.50 Most paramedics will remember walking around town during their original paramedic school and deciding which patients would be a "tough tube." If that describes you when you first started, you will appreciate this brief review. Dr. Christopher Galton takes the time to takes the time to give a memorable examples of the mnemonics LEMON and BONES, which prove to be a fantastic teaching tools. We think you will enjoy the illustrations that allow you to remember these important evaluations. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
"" Basic Spanish Skills 1.00 This course covers the basic conventions of the Spanish language. This course will help you learn how to use Spanish conversationally and in everyday life. In addition, you will learn how to use Spanish in times of emergency or specific situations.
Exploring Four Areas of School-Age Development: Physical Development 0.50 One of the most helpful ways to gain an understanding of the needs and interests of youth between 5 and 12 is to examine their development from four different perspectives: 1) Physical Development, 2) Cognitive Development, 3) Social Development, and 4) Emotional Development. In this course, we will explore the physical development perspective.
Conventional Forcible Entry #701 (Instructor Guide) 1.50 This is the Instructor Guide for Lesson #701 Conventional Forcible Entry. This Instructor Guide is intended to prepare a lead instructor to deliver this course curriculum. Included in this guide is a review of lesson content, lesson resources, and required lesson materials. The lead instructor must pass this instructor guide course with a minimum score of 80% to receive the course materials for this lesson.
"" E-Mail Etiquette: E-Mail Messages 0.50 In this course, you will learn how to take advantage of the headers in e-mail messages. You will learn about the “To” field, in which you should type the recipient’s e-mail address. You will also learn when to send carbon copies and blind carbon copies of messages. You will learn the importance of writing a proper subject field for e-mail messages and that the header also includes the date and time of sending messages. Finally, you will learn how to construct the body of an e-mail message, add a personal touch to your messages by including a proper greeting, relay information by placing it in the appropriate order, and use different types of lists effectively. You learned the correct way to write long e-mail messages to keep recipients interested in the information and how to effectively close e-mail messages.
Hazard Communication Basic 1.00 This course covers the basics when it comes to hazard communication. The topics will range from the Hazard Communication Standard to the labeling of hazardous materials.
Foundational Literacy Strategies for Paraprofessionals 1.00 This course covers foundational literacy strategies for paraprofessionals. It will walk you through different strategies you can use throughout the reading process. The content of this course is divided into three parts: strategies you can use before reading, during reading, and after reading. It is just one out of many paraprofessional courses we offer. This course will help you develop new knowledge about students and will help you better understand your role as a paraprofessional.
"" Evaluación e implementación de un entorno de cuidado infantil seguro (CDA 1 & 5) (Spanish) Assessing and Implementing a Safe Child Care Environment (CDA 1 & 5) 2.00 Cuando las familias inscriben a su hijo en un programa de cuidado infantil, confían en que los profesionales que trabajan con su hijo lo mantendrán seguro. A medida que los bebés y niños pequeños curiosos se desarrollan, su deseo de explorar presenta desafíos de seguridad únicos. Este curso guía a los profesionales que trabajan con bebés y niños pequeños para evaluar los espacios de juego, las experiencias de los niños y las prácticas actuales para maximizar la seguridad de los niños. When families enroll their child in a child care program, they trust that the professionals working with their child will keep him safe. As curious infants and toddlers develop, their desire to explore presents unique safety challenges. This course guides professionals who work with infants and toddlers to assess play spaces, children’s experiences, and current practices to maximize children’s safety.
SCBA Review #1951 (Instructor Guide) 1.00 This is the Instructor Guide for Lesson #1951 SCBA Review. This Instructor Guide is intended to prepare a lead instructor to deliver this course curriculum. Included in this guide is a review of lesson content, instructions for conducting the lesson skill activity and all required lesson materials. The lead instructor must pass this instructor guide course with a minimum score of 80% to receive the course materials for this lesson.
Motivation: Identifying, Planning, and Implementing: Using What You've Learned 0.50 In life, to be a successful, you must have a plan. Napoleon Hill, author of Think and Grow Rich, said, “Create a definite plan for carrying out your desire and begin at once, whether you ready or not, to put this plan into action.” This course has provided you with the information and—we hope—the inspiration to improve your motivational skills and work toward personal success. The final two steps are up to you: You must implement what you have learned and continue to work on improving your skills. In this course you will learn to: work toward improving your motivational skills by using the 21-day habit and satori, and use resources, including websites and books, to continue working on your motivational skills.
Chest Pain - Beyond MONA 1.00 A review of atypical etiologies for chest pain, provided for an intended audience of prehospital care providers. This course refreshes physiology and pathophysiology for various cardiac and non-cardiac causes of chest pain, including definitions, disease morbidity and mortality, and prehospital treatments. This training is primarily designed to assist paramedic providers as they care for patients in the prehospital environment
CERT Unit 1: Disaster Preparedness 1.00 The Community Emergency Response Team (CERT) program educates volunteers about disaster preparedness for the hazards that may occur where they live. This course covers the functions of CERT and how CERT fits into your community's emergency preparedness structure. The types of hazards that can affect communities and the hazard's potential to impact people, health, and infrastructure are discussed in this course. In addition, this course also will teach you how to face a potential disaster. It is just one of many health and safety courses we offer. This course will help you learn the best practices for keeping yourself safe and healthy when on the job.
"" Construction Safety & Prevention Program: OSHA Inspections 0.50 This course covers the process of OSHA inspections, the penalties incurred when a workplace does not satisfy OSHA standards, and how to properly respond to an OSHA inspection.
Zoom Meeting Basics 0.50 Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video. Zoom users can choose to record sessions, collaborate on projects, and share or annotate on one another’s screens, all with one easy-to-use platform. In this course we will go through the major features of Zoom Meetings.
Correcting Performance Problems: Disciplining Employees (Instructor Guide) 1.67 Discipline is proactive, as opposed to punishment, which is reactive. Punishment provides a consequence to an action that is deemed unacceptable, whereas discipline is designed to exchange undesirable behavior for satisfactory behavior. The purpose of disciplining an employee is twofold: 1. To correct or eliminate undesirable behavior, and 2. To provide training that improves or strengthens performance. In this course you will learn to: keep a disciplinary perspective, determine the cause for disciplining an employee, and prepare for conducting a disciplinary meeting, maintain a positive rapport, avoid pitfalls during a disciplinary meeting with employees, and keep meetings productive, and monitor employee performance and conduct a follow-up meeting with the employee. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
OSTPD - Supporting Attendance through After School Programming 1.00 This training will cover a number of areas regarding how after school programs can support youth attendance in school. By looking at and exploring the connection between after school programming and attendance in school, we see how after school programming supports attendance at school as well as how to coordinate with the school in order to maximize the positive impact of after school on school attendance through collaboration.
"" Sales Management: Forecasting Sales Revenue 0.50 This course will focus on identifying sales forecast factors and types of sales forecasts as well as discussing various types of forecasting approaches.
Grammar 1.50 Grammar is an essential part of any work environment. However, it can come with many different eccentricities. In this course, you will learn how to avoid common grammar mistakes in both your personal and professional writing.

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