Image Title Duration (hours)sort descending Description
Cross-Cultural Business Communication: Communicating Across Cultures (Instructor Guide) 1.00 When communicating across cultures, you could come across a number of barriers. In addition to language barriers, there might be more subtle obstacles, such as cultural biases and conflicting communication styles. Building relationships with people of other cultures will provide you with the incentive to work through those barriers and achieve effective communication. In this course you will learn to: establish rapport and build trust, and listen well and provide positive and constructive feedback. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Scaffold and Ladder Safety Training 1.00 This course covers the importance of ladder and scaffold safety, common hazards when using scaffolding and ladders and how to prevent serious injury.
Part-time Jobs 0.50 A part-time job is one that involves working fewer hours than a full-time job in one week. This course will teach you some of the pros and cons of working part-time jobs, as well as things to keep in mind when considering this career choice.
, Dance for Joy: Confident, Calm, and Compassionate 1.00 This module from Dance for Joy will provide teachers with resources and activities that can be used and modified to support physical, mental, social, and emotional development in young children. This course covers 5 activities: Tickle the Sky, Tapping, Every Little Cell, We are One, Scoop up the Universe.
Exploring Developmental Needs and Characteristics of Different Age Groups 2.00 Certain developmental needs and traits are associated with younger school-age children, while others are typical of older school-age children and youth. While the differences between school-age children of different ages are not clear-cut, there are some general traits and tasks that are often associated with younger (ages 5 – 7), middle (ages 8 – 10), and older (ages 11 – 12) school-age children and youth. Understanding these differences helps staff plan appropriate activities and guidance strategies for children of different ages.
Preventing Sexual Harassment and Understanding California Law 0.50 This course will teach California employees how to recognize sexual harassment, defines the rights and responsibilities of employers and employees, and provides an overview of the legal remedies available in sexual harassment lawsuits.
"" Coping with Food Allergies in Child Care Spaces (CDA 1) 2.00 A food allergy is a reaction within the body's immune system. It can be anywhere from mild to severe, and in some cases, it may be life-threatening. We must understand the symptoms and triggers of food allergies, the ways to prevent accidental exposure to prohibited foods, how to care for a child experiencing symptoms. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1: Planning a Safe, Healthy Environment to Invite Learning. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum.
"" Project Management - Intermediate: Risk Analysis, Response, and Control 1.00 This course will cover how to identify the goals and benefits of risk assessment and follow the qualitative risk analysis process and how to use the quantitative analysis techniques and draw a decision tree. You will also learn how to follow the risk response process and identify the categories for possible risk response plans and how to use the methods of monitoring and controlling project risks and identify the outcomes of monitoring and control.
Suicide Prevention 1.25 This course covers suicide prevention measures and suicide prevention organizations as well as the disparities found in suicide data. After completing this course, you will be able to: Distinguish the disparities in suicide statistics Identify the risk factors that can lead to suicide Apply techniques to help prevent suicide Describe the work that suicide prevention programs are doing
"" Construction Safety & Prevention Program: OSHA Inspections 0.50 This course covers the process of OSHA inspections, the penalties incurred when a workplace does not satisfy OSHA standards, and how to properly respond to an OSHA inspection.
GED: Reasoning Through Language Arts - Unit 7: The Extended Response 1.00 Welcome to Unit 7: The Extended Response. The last part of the RLA section is the Extended Response, or essay. Here's how it works. You'll be given something to read - a source text or texts - and asked to write an essay in response to a prompt related to the reading. In this unit, we'll learn about two types of essays and take a look at an example of each one.
"" Excellence in Service - Advanced: Service Teams 1.50 This course will cover how to implement proper training and empower employees and motivate employees and reinforce desirable behavior in them. You will also learn how to build customer service teams and select the right employees and conduct an interview.
Salvage Operations 1.00 This introductory level course introduces the concept of salvage operations. The course defines salvage operations and describes techniques used to protect buildings and contents from damage caused by fire suppression operations and preserve evidence of fire origin. This course is evaluated with a final quiz. The clock time for this course is approximately one clock hour.
Combating Sexual Harassment in the Workplace (NY) 1.00 In recent years, the topic of sexual harassment in the workplace has been brought into the national spotlight, bringing with it renewed awareness about the serious and unacceptable nature of these actions and the severe consequences that follow. Under state law effective October 2018, every employer in New York is required to establish a sexual harassment prevention policy which includes annual training, pursuant to Section 201-G of the Labor Law. This course was created by CypherWorx based on the 2023 update of the training materials developed by the New York State Department of Labor and Division of Human Rights, and is designed to meet or exceed standards required by state law.
2021 Quarter 1: COVID-19 Quality Care Updated 1.00 Providers in Western NYS have learned a great deal about treating patients that suffer from COVID-19 infections. This session was recorded in January 2021. Paramedic Shawna Rizzi does a fantastic job of interviewing Dr. Christopher Galton. Dr. Galton draws on his experience as a paramedic, EMS medical director, intensivist, and anesthesiologist to summarize the changes that every paramedic should know. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
"" Effective Presentations: Presentation Process 1.00 This course will cover how to use a presentation process, prepare before making the presentation and overcome the fear of speaking, and deliver a presentation by using different aspects of voice. You will also learn how to use nonverbal communication aids.
Managing Performance: Legal Appraisals (Instructor Guide) 0.84 In this course you will learn to: identify legal appraisals and responsibilities in relation to laws enforced by the EEOC, and identify risks of legal challenges and the importance of maintaining positive communication.
Developing Effective Outdoor Environments and Interest Areas: Moving Indoor Interest Areas Outside 1.00 School-age children need daily opportunities to exercise, relax, and participate in a wide range of outdoor activities. The hours children spend in after school programs are often the best hours of the day for getting fresh air and enjoying the outdoors while it's still daylight. School-age programs can provide safe, secure settings where children can enjoy the outdoors. In this course, we will explore strategies for moving indoor interest areas into outdoor environments.
"" Sales: Qualifying 0.50 In this course, you will learn how to improve your listening skills to better understand customers’ needs and decision-making criteria. You will also learn how to use questioning techniques to help customers recognize the benefits of your products and services.
I Belong: Supporting Social Awareness and Interpersonal Skills 2.00 We all have lived full lives with varied experiences, both positive and negative. Whether we are aware or not, our experiences, including our social, political and cultural beliefs and background, affect our practice with youth. During this course, participants will learn about how culturally grounded beliefs and background affect our practice with youth, how to help raise our awareness of those factors, and reflect on current and new strategies that support the development young people’s social-awareness and interpersonal skills.
Orangutans 2.00 This course will provide an introduction to orangutans, including an overview of physical characteristics, habitat, behavior, reproduction and the conservation efforts dedicated to protecting this fascinating species.
California Harassment Prevention Training for Team Members 1.00 Harassment cases have resulted in organizations being liable for hundreds of millions of dollars in legal fees and lost revenue annually. The information presented here enables employees in the organization to create a harassment-free culture.
Coping with Crying (CDA 1 & 3) 2.00 Babies cry to communicate. In fact, sometimes it's the only way babies can communicate. Coping with crying can be a challenge, especially for people who have little or no experience care for infants. Learning to cope with crying is critical, as infant crying is the number one trigger for shaking a baby. In this course, we will learn about Shaken Baby Syndrome, and about ways to cope with a crying infant. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1, Planning a Safe and Healthy Environment and CDA Subject Area 3: Supporting Children's Social and Emotional Development. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum.
Mental Health First Aid in the Classroom 1.00 A student shouts in rage, “I wish I were dead!” Is he expressing suicidal ideation? A student quickly covers cut marks over her left forearm. Should we approach her or respect her privacy? The National Alliance on Mental Illness data show that one in five adolescents between the ages of 13 and 18 will experience a severe mental illness, and only 20 percent will receive treatment. We know, then, that our students are coming to us with mental health needs that are greater than ever before. This can feel overwhelming, especially when we want to help our students achieve to their fullest potential and are not sure how to. The good news is that basic mental health first aid can offer practical, valuable tools. We don’t need to be a cardiac surgeon to perform CPR, and sometimes CPR can save a life. Similarly, we don’t have to be a licensed mental health professional to provide basic mental health first aid in the classroom.
Coaching: Communication 1.00 Language is an important coaching tool. The use of suitable words during coaching will help you create relationships, repair employee confidence, and establish plans for employee success. As a coach, you must select words that directly influence your employees’ attitude, behavior, and performance. The use of appropriate language during your coaching sessions will help you convey your messages in a clear and encouraging manner. In this course you will learn to: clearly express your message by using appropriate language, identify and use nonverbal methods of communication, and receive the desired information by asking effective questions.

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