Catalog

Catalogs

Title	Duration (hours)	Description
Paraprofessional Math Skills Applied to Classroom Instruction	2.00	This course will focus on how to use the information learned in our Math Skills and Knowledge courses. If you haven't taken them, we recommend you take the three skills courses before completing this one: Paraprofessional Math Skills 1: Number Sense and Basic Algebra Paraprofessional Math Skills 2: Geometry and Measurement Paraprofessional Math Skills 3: Data Analysis This course will help you build on all those skills, teach you a few more skills, and show you what using these skills might look like in the classroom with students. The math application questions in this course will assess your ability to apply the three categories of math skills listed in a classroom setting or support classroom instruction. The questions focus on testing the mathematical competencies needed to assist the teacher with instruction.
Microsoft Word - Basic: Getting Started	1.25	This course will focus on how to use the elements of the Word window, create and save documents, and navigate a document and select text by using the keyboard and the mouse.
Business Finance: Portfolio Risk	0.75	This course will focus on how to use the diversification principle to invest in portfolios as well as how to use the Capital Asset Pricing Model. You will also learn how to calculate different types of financial ratios.
Time Management: Technology and Time Management	1.00	This course will focus on how to use computer and telephone technologies to save time instead of wasting time and maintain a reasonable workload by saying “no” when appropriate.
Team Participation: Communicating in Teams	0.50	This course will focus on how to understand the factors affecting team communication, understand the elements of communication and use verbal communication, and communicate supportively and effectively.
Team Participation: Resolving and Handling Conflict	0.75	This course will focus on how to resolve conflict within a team or between yourself and others, achieve positive results through how you handle conflict, and identify and understand conflict resolution styles.
Team Participation: Understanding Team Fundamentals	1.25	This course will focus on how to organize a team, identify its characteristics, and differentiate between traditional and self-directed work teams; to understand the roles and responsibilities of a team member and the stages of team building; understand team goals, give feedback, and anticipate team problems; and communicate effectively with different types of personalities and resolve conflicts.
Microsoft PowerPoint - Basic: Getting Started	0.75	This course will focus on how to open a presentation, identify PowerPoint interface components, switch between views, and zoom in and out.
Project Management Essentials: Project Performance	1.00	This course will focus on how to measure project performance by using various analysis methods, use calculations in earned value analysis, and control project cost, and identify performance, status, progress, close-out, and final project report.
Time Management: Productivity	0.75	This course will focus on how to increase productivity by controlling interruptions and meetings and recognize and overcome factors that adversely affect productivity.
Business Writing: Writing Skills	1.00	This course will focus on how to improve your writing skills by avoiding common pitfalls, adhering to specified guidelines, and following a standard writing process. You will also learn how to write effective sentences and paragraphs.
Team Participation: Nonverbal Communication and Active Listening	0.75	This course will focus on how to identify types of nonverbal cues and how they mesh with verbal messages, identify the characteristics of active listening and become an active listener, and respond to input in a productive manner.
Business Finance: Even and Uneven Cash Flows	0.75	This course will focus on how to identify the types of annuities, and calculate their present and future values. You will also learn how to identify the types of interest rates, analyze uneven cash flows, and prepare a scheduling table for amortized loans.
Virtual Teams: Alternative Office Arrangements	0.50	This course will focus on how to identify the types of alternative office arrangements and the benefits of telecommuting and the skills and challenges of telecommuters.
Team Participation: Conflict	0.75	This course will focus on how to identify the symptoms, causes, and processes of team conflict; understand the nature of conflict and how it affects a team; and identify types of power and understand their impact.
Team Participation: Consensus	0.75	This course will focus on how to identify the prerequisites for and steps of the consensus process and identify and overcome challenges to the consensus process.
Project Management Essentials: Defining the Project	0.50	This course will focus on how to identify the participants and the influence of stakeholders on a project and project objectives, benefits, and constraints.
Virtual Teams: Obstacles and Success Factors	0.50	This course will focus on how to identify the obstacles in the progress of a virtual team and identify the factors that influence the success of a virtual team.
Team Participation: Making a Decision	0.50	This course will focus on how to identify the need for collective decision-making and the rules to be followed while making decisions, identify the requirements for and elements of team decision-making, and identify and use various decision-making methods.
Virtual Teams: Communication	1.50	This course will focus on how to identify the importance of effective communication, the purpose of a communication design process, the technological and cultural barriers in communication, and the technological innovations in communication and the guidelines for using these technologies.
Project Management Essentials: Financial Issues	0.75	This course will focus on how to identify the fundamental considerations involved in completing project cost estimates and the importance of your organization’s financial policy and the different types of cost.
Virtual Teams: Effectiveness, Social Dynamics, and Decision-Making	0.75	This course will focus on how to identify the factors influencing effectiveness and the indications revealing ineffectiveness, identify the social dynamics stages and factors, and identify the steps in the decision-making process, methods of making decisions, and the challenges while making decisions.
Time Management: Information Overload	1.00	This course will focus on how to identify the causes of information overload and overcome it by screening information, control paperwork by organizing your office and filing system, and communicate effectively to increase productivity.
Time Management: Time Management Overview	1.00	This course will focus on how to identify the benefits of time management and the relationship between personality types; evaluate your productivity by calculating the cost of your time and performing a time audit; and organize your time by creating a to-do list, identifying goals, and setting priorities.
Excellence in Service - Basic: Customer Management	1.00	This course will focus on how to identify the basics of managing dissatisfied customers and handle angry customers. You will also learn how to work with upset customers and reduce customer service stress.