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Harassment and Discrimination Prevention |
1.00 |
A respectful workplace is a key element in creating a fair, collaborative, and inclusive environment that allows every member of a higher education institution’s community to meet their teaching, research, and public service goals. At the heart of a respectful workplace is zero tolerance for discrimination and harassment. |
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Project Teams: Projects and Project Teams |
1.00 |
A project is a task or a group of tasks with a distinct beginning and end that is undertaken to create a unique product or service. A project must have defined objectives to clearly indicate when the project is complete. In addition, a project must have a clear end user who will use or benefit from the product or service produced by the project team.
When an organization develops temporary needs that are outside the scope of individual employees’ responsibilities, it often forms project teams to address these issues. As a manager, it is your responsibility to recognize the need for a project team, determine the type of team required for the project, and assign employees to the team.
In this course you will learn to: identify the phases and requirements of a successful project, and build and organize a project team and avoid pitfalls in project teams. |
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Project Teams: Projects and Project Teams (Instructor Guide) |
1.00 |
A project is a task or a group of tasks with a distinct beginning and end that is undertaken to create a unique product or service. A project must have defined objectives to clearly indicate when the project is complete. In addition, a project must have a clear end user who will use or benefit from the product or service produced by the project team.
When an organization develops temporary needs that are outside the scope of individual employees’ responsibilities, it often forms project teams to address these issues. As a manager, it is your responsibility to recognize the need for a project team, determine the type of team required for the project, and assign employees to the team.
In this course you will learn to: identify the phases and requirements of a successful project, and build and organize a project team and avoid pitfalls in project teams.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Elements of the Environment |
2.00 |
A positive environment for out-of-school time programs is as vital to the success of a program. It is important for the staff to understand the powerful effect the environment has in supporting the overall goals of school-age care and afterschool programs. Once staff members understand the role of the environment, they will be able to create an atmosphere in which children's and youth's growth and development are supported by the ways in which the space is arranged and managed, materials are chosen and maintained, and interpersonal relationships are developed. This course will help examine the indoor, outdoor and interpersonal environments of their program, gain knowledge on how to use all environments effectively, and identify a variety of ways to enhance the out-of-school time environment for children and youth. |
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Part-time Jobs |
0.50 |
A part-time job is one that involves working fewer hours than a full-time job in one week. This course will teach you some of the pros and cons of working part-time jobs, as well as things to keep in mind when considering this career choice. |
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Volunteer Recognition on a Next-to-Nothing Budget |
1.00 |
A mere 'Thank you' is not enough, and when budgets are tight how do we ensure volunteers feel appreciated, and are recognized for their service? Investigate several cost-effective strategies for recognizing volunteers for service milestones or going the extra mile. Explore spontaneous recognition ideas that may provide a fun new surge of energy with your volunteers and throughout your organization. It doesn’t have to cost a lot to be effective, heartwarming and/or fun |
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Cartas de Presentación (Spanish) Cover Letters |
0.75 |
A medida que avance en este curso, aprenderá consejos y trucos sobre cómo escribir una carta de presentación. También aprenderá la importancia de una carta de presentación y cómo puede ayudarle a conseguir el trabajo de sus sueños. Haga clic en las tarjetas a continuación para saber cómo cada persona utilizó su carta de presentación para conseguir el trabajo de sus sueños.
As you go through this course, you will learn tips and tricks on how to write a cover letter. You'll also learn the importance of a cover letter and how it can help you get your dream job. Click the cards below to learn how each person used their cover letter to land their dream job. |
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Customer Service: Customer Service Skills |
1.00 |
A great customer service representative should have skills in three key areas: organization (time and stress management), motivation (letting customers know you care), and communication (vocal, verbal, and visual). The core strength of a good customer service rep is sound knowledge of the organization’s products and services. |
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Coping with Food Allergies in Child Care Spaces (CDA 1) |
2.00 |
A food allergy is a reaction within the body's immune system. It can be anywhere from mild to severe, and in some cases, it may be life-threatening. We must understand the symptoms and triggers of food allergies, the ways to prevent accidental exposure to prohibited foods, how to care for a child experiencing symptoms. This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1: Planning a Safe, Healthy Environment to Invite Learning. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum. |
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Growth and Development of Infants and Toddlers (CDA 1) |
2.00 |
A family child care early learning program that supports the growth and development of infants and toddlers needs nurturing caregivers, a healthy and safe environment, good relationships between family and caregiver, and appropriate activities to offer good quality care. This takes planning and knowledge of the growth and development of infants and toddlers. Find ways to enhance your family child care environment and build quality relationships with the infants and toddlers in your care.
This course is designed to be part of a Child Development Associate (CDA) Credential™ curriculum. It covers CDA Subject Area 1, Planning a Safe and Healthy Environment. This course can also be taken as a stand-alone learning event, or as part of a broader early childhood education curriculum. |
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Employee Performance: Managing Difficult Employees |
1.00 |
A difficult employee is one whose attitude or behavior is detrimental to an organization. Typically, difficult people are aware of their behavior, but rarely care that their attitude hampers their productivity, or affects the success of their organization.
However, it’s important to remember that a difficult person is not necessarily an individual whom you dislike. Occasionally, the difficulty might not be the individual’s behavior but might instead be your perception of their behavior.
In this course you will learn to: recognize the impact that difficult people can have on an organization, manage a difficult person, and identify difficult personality types, address difficult employees, and mitigate their behavior, and monitor the behavior of a difficult employee, and document ongoing changes in behavior and performance. |
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Employee Performance: Managing Difficult Employees (Instructor Guide) |
1.00 |
A difficult employee is one whose attitude or behavior is detrimental to an organization. Typically, difficult people are aware of their behavior, but rarely care that their attitude hampers their productivity, or affects the success of their organization.
However, it’s important to remember that a difficult person is not necessarily an individual whom you dislike. Occasionally, the difficulty might not be the individual’s behavior but might instead be your perception of their behavior.
In this course you will learn to: recognize the impact that difficult people can have on an organization, manage a difficult person, and identify difficult personality types, address difficult employees, and mitigate their behavior, and monitor the behavior of a difficult employee, and document ongoing changes in behavior and performance.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Conflicts of Interest |
1.00 |
A conflict of interest is a clash between personal interests and work requirements. It occurs when an individual’s personal interests, whether financial, professional, or social, including those of family and friends, compromise his or her judgment, decision, or actions in the workplace. Conflicts of interest matter because they compromise the quality of an employee’s decision-making, which reflects on higher education institutions. |
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Conflicts of Interest (Corrections) |
1.00 |
A conflict of interest is a clash between personal interests and work requirements. It occurs when an individual’s personal interests, whether financial, professional, or social, including those of family and friends, compromise his or her judgment, decision, or actions in the workplace. Conflicts of interest matter because they compromise the quality of an employee’s decision-making, which reflects on higher education institutions. |
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Sepsis - What's new in caring for these patients? |
0.75 |
A comprehensive update provided for an intended audience of prehospital care providers. This update introduces new definitions for sepsis and septic shock, reviews sepsis epidemiology, pathophysiology, disease morbidity and mortality, and prehospital treatments. |
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Budgeting: Capital Budget Analysis |
0.75 |
A capital appropriation request form is a document that managers use to request capital funding for their departments. This is the first step in the documentation process for capital projects. |
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Worms, Germs and You (Introduction to Zoonotic Disease) UPDATED |
0.50 |
Worms, Germs, and You is an introductory course to the basic principles of zoonotic disease education and disease prevention. You will learn about some basic disease biology and terminology, as well as a variety of prevention techniques to be applied at work and at home. Finally, a few zoonotic disease examples will reinforce lessons learned and help you apply some of this information to real disease scenarios. When remembered and practiced, the material in Worms, Germs, and You will greatly decrease your chances of contracting a zoonotic disease.
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Combating Sexual Harassment in the Workplace (NYC) |
0.75 |
This course was created by CypherWorx in alignment with training materials developed by the Department of Labor and Division of Human Right to exceed standards required by law in New York State. In addition to sexual harassment in the workplace, this course covers workplace rights in New York City and includes resources specific to workers in New York City.
By completing this course, you will:
Gain a better understanding of what is considered sexual harassment;
Learn how to report sexual harassment;
Learn about external reporting options;
Learn about workplace rights and resources specific to workers in New York City.
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Family Educational Rights and Privacy Act (FERPA) Training |
1.00 |
The Family Educational Rights and Privacy Act, often referred to as FERPA, is a federal statute that provides students with control over the disclosure of and access to their educational records. FERPA applies to all educational records maintained by institutions that receive federal funding. This extends to grades, disciplinary actions, and other school information directly related to a particular student that FERPA has designated as worthy of privacy protection.
In this course, you will:
Identify what FERPA is.
Explore how educational records can be disclosed, accessed, and amended under FERPA guidelines.
Become familiar with the privacy and accountability goals that FERPA promotes.
Discover the characteristics of personally identifiable information (PII).
Clarify our expectations for enforcing FERPA violations.
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Seven Secrets to Public Speaking |
1.00 |
Need to give a presentation, update or briefing? Whether you present to 5, 50, or 500 – and for 5 minutes or 50 minutes - you will be able to apply these skills. This session offers easy-to-use strategies and techniques! You will discover methods to:
Organize your presentation
Focus on your main points
Establish and hold rapport
Connect with listeners
Generate the desired result
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Implicit Bias |
1.00 |
In this course, you’ll learn about implicit biases that happen despite our best intentions. After completing this course, you will be able to:
Define implicit bias.
Describe how implicit bias can impact the workplace or an organization.
Identify the steps you can take to further educate yourself about this topic.
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Bloodborne Pathogens and HIV (Human) |
1.00 |
In this course, you will learn about the characteristics of bloodborne pathogens, diseases caused by these pathogens, such as HIV, and how they are transmitted. You will also learn the elements of an exposure control plan and how to prevent contact with or infection from contaminated body fluids. In addition, you will learn how to handle exposure incidents involving blood, and the signs, labels, and color-coding used to warn of biohazards and bloodborne pathogens. This training is provided to help employers provide a safe and healthful work environment for their employees and minimize the possibility of employee exposure to bloodborne pathogens.
This course is labeled with (Human) to indicate that it is not animal-related.
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Child Abuse Prevention and Awareness for Supervisors and Managers |
1.50 |
If a staff member or volunteer in a child-related program approaches his or her supervisor with a case of suspected child abuse the supervisor must know how to handle the situation to ensure the safety of everyone in the program. This course provides supervisors with a wealth of information about how to recognize and prevent child abuse within program walls, and furthermore, the steps to take when a situation of child abuse arises. In addition, you will learn best practices for yourself, your staff and your organization.
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Creatively Implementing a 360 Program on a Budget |
1.00 |
360-degree feedback is feedback that comes from all around an employee - 360 degrees, with the employee being assessed figuratively in the center of the circle. Feedback is provided by subordinates, peers, and supervisors. It also includes a self-assessment and, in some cases, feedback from external sources such as customers and suppliers or other interested stakeholders. The results from a successful 360-degree assessment may be used by the person receiving the feedback for self improvement, or by some organizations in making administrative decisions, such as pay or promotion. However used, it can be very effective - yet can be very costly to administer. Learn how one large non-profit company utilizes 360 degree surveys internally - on a budget! |
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Computer Hardware Technician - Exam 220-1001 |
24.00 |
30 Bird's Computer Hardware Technician course provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes:
- Assembling components based on customer requirements
- Installing, configuring and maintaining PCs and devices for end users
- Understanding the basics of network protocols and infrastructure
- Properly and safely diagnosing, resolving, and documenting common hardware and network issues
- Applying troubleshooting skills
- Understanding the basics of virtualization, desktop imaging, and deployment.
This course maps to the CompTIA A+ 220-1001 certification exam. Objective coverage is marked throughout the course.
This course assumes that you have basic computer knowledge. |
