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Combating Sexual Harassment in the Workplace (NYC) |
0.75 |
This course was created by CypherWorx in alignment with training materials developed by the Department of Labor and Division of Human Right to exceed standards required by law in New York State. In addition to sexual harassment in the workplace, this course covers workplace rights in New York City and includes resources specific to workers in New York City.
By completing this course, you will:
Gain a better understanding of what is considered sexual harassment;
Learn how to report sexual harassment;
Learn about external reporting options;
Learn about workplace rights and resources specific to workers in New York City.
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Family Educational Rights and Privacy Act (FERPA) Training |
1.00 |
The Family Educational Rights and Privacy Act, often referred to as FERPA, is a federal statute that provides students with control over the disclosure of and access to their educational records. FERPA applies to all educational records maintained by institutions that receive federal funding. This extends to grades, disciplinary actions, and other school information directly related to a particular student that FERPA has designated as worthy of privacy protection.
In this course, you will:
Identify what FERPA is.
Explore how educational records can be disclosed, accessed, and amended under FERPA guidelines.
Become familiar with the privacy and accountability goals that FERPA promotes.
Discover the characteristics of personally identifiable information (PII).
Clarify our expectations for enforcing FERPA violations.
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Seven Secrets to Public Speaking |
1.00 |
Need to give a presentation, update or briefing? Whether you present to 5, 50, or 500 – and for 5 minutes or 50 minutes - you will be able to apply these skills. This session offers easy-to-use strategies and techniques! You will discover methods to:
Organize your presentation
Focus on your main points
Establish and hold rapport
Connect with listeners
Generate the desired result
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Implicit Bias |
1.00 |
In this course, you’ll learn about implicit biases that happen despite our best intentions. After completing this course, you will be able to:
Define implicit bias.
Describe how implicit bias can impact the workplace or an organization.
Identify the steps you can take to further educate yourself about this topic.
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Bloodborne Pathogens and HIV (Human) |
1.00 |
In this course, you will learn about the characteristics of bloodborne pathogens, diseases caused by these pathogens, such as HIV, and how they are transmitted. You will also learn the elements of an exposure control plan and how to prevent contact with or infection from contaminated body fluids. In addition, you will learn how to handle exposure incidents involving blood, and the signs, labels, and color-coding used to warn of biohazards and bloodborne pathogens. This training is provided to help employers provide a safe and healthful work environment for their employees and minimize the possibility of employee exposure to bloodborne pathogens.
This course is labeled with (Human) to indicate that it is not animal-related.
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Child Abuse Prevention and Awareness for Supervisors and Managers |
1.50 |
If a staff member or volunteer in a child-related program approaches his or her supervisor with a case of suspected child abuse the supervisor must know how to handle the situation to ensure the safety of everyone in the program. This course provides supervisors with a wealth of information about how to recognize and prevent child abuse within program walls, and furthermore, the steps to take when a situation of child abuse arises. In addition, you will learn best practices for yourself, your staff and your organization.
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Creatively Implementing a 360 Program on a Budget |
1.00 |
360-degree feedback is feedback that comes from all around an employee - 360 degrees, with the employee being assessed figuratively in the center of the circle. Feedback is provided by subordinates, peers, and supervisors. It also includes a self-assessment and, in some cases, feedback from external sources such as customers and suppliers or other interested stakeholders. The results from a successful 360-degree assessment may be used by the person receiving the feedback for self improvement, or by some organizations in making administrative decisions, such as pay or promotion. However used, it can be very effective - yet can be very costly to administer. Learn how one large non-profit company utilizes 360 degree surveys internally - on a budget! |
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Computer Hardware Technician - Exam 220-1001 |
24.00 |
30 Bird's Computer Hardware Technician course provides the basic knowledge needed to install, configure, and support computer hardware and networking equipment. This includes:
- Assembling components based on customer requirements
- Installing, configuring and maintaining PCs and devices for end users
- Understanding the basics of network protocols and infrastructure
- Properly and safely diagnosing, resolving, and documenting common hardware and network issues
- Applying troubleshooting skills
- Understanding the basics of virtualization, desktop imaging, and deployment.
This course maps to the CompTIA A+ 220-1001 certification exam. Objective coverage is marked throughout the course.
This course assumes that you have basic computer knowledge. |
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CompTIA Cybersecurity Analyst+ (CySA+) - Exam CS0-003 |
40.00 |
30 Bird's CompTIA Cybersecurity Analyst (CySA+) CS0-003 course provides the knowledge needed to analyze, monitor, and protect computer and network systems using a vendor-neutral format. It includes threat intelligence, active security, vulnerability management, network reconnaissance and monitoring, secure operations, and incident response. This course maps to the CompTIA CySA+ CS0-003 certification exam.
Students will benefit most from this course if you intend to take a CompTIA CySA+ CS0-003 exam. This course assumes that you have some applied knowledge of computers, TCP/IP networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary. |
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CompTIA Advanced Security Practitioner (CASP+) - Exam CAS-003 |
40.00 |
30 Bird's CompTIA Advanced Security Practitioner (CASP) CAS-003 course provides the knowledge needed to implement security solutions within an enterprise policy framework, using a vendor-neutral format. This includes risk and vulnerability management programs, organizational policies and training, applied cryptography, system security, network security, identity management, and incident response. This course maps to the CompTIA CASP certification exam. Objective coverage is marked throughout the course.
Students will benefit most from this course if you intend to take a CompTIA Advanced Security Practitioner CAS-003 exam. |
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Computer Software Technician - Exam 220-1002 |
24.00 |
30 Bird Media’s instructor-led course, Computer Software Technician, provides the basic knowledge needed to install, configure, and support computer operating systems and software. This includes:
- Installing, configuring and maintaining operating systems and software for end users
- Understanding the basics of Windows network connections and resource sharing
- Properly and safely diagnosing, resolving, and documenting common software issues
- Understanding and applying basic cybersecurity principles
- Performing IT operations and incident response procedures
- Providing appropriate customer support
This course maps to the CompTIA A+ 220-1002 certification exam. Objective coverage is marked throughout the course.
This course assumes that you have basic computer knowledge. |
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Comprehensive Computer Technician - Exams 220-1001/220-1002 |
40.00 |
30 Bird Media’s instructor-led course, Comprehensive Computer Technician, provides the basic knowledge needed to install, configure, and support computer hardware and operating systems. This includes:
- Assembling components based on customer requirements
- Installing, configuring and maintaining devices, PCs, and software for end users
- Understanding the basics of networking and security/forensics
- Properly and safely diagnosing, resolving, and documenting common hardware and software issues
- Applying troubleshooting skills
- Providing appropriate customer support
- Understanding the basics of virtualization, desktop imaging, and deployment
This course maps to the CompTIA A+ 220-1001 and 220-1002 certification exams. Objective coverage is marked throughout the course. |
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Microsoft Windows 11 |
8.00 |
30 Bird Media's Microsoft Windows 11 course provides the basic knowledge needed to use and perform basic configuration of a computer running Windows 11; this includes basic operating system features, using and installing apps, managing files and common external devices, using network connections and applications, configuring system settings, and personalizing Windows environment and privacy features.
You will benefit most from this course if you are the primary user of a Windows 11 computer and wish to become proficient with its features, but are not yet a power user or computer technician.
This course assumes you are familiar with using a keyboard and mouse, accessing the internet with a web browser, and other basic aspects of using a modern computer. It does not assume you have used earlier editions of Windows or other specific operating systems, or that you have owned or managed a computer before. |
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Microsoft Project 2021/365 Complete |
16.00 |
30 Bird Media's Microsoft Project 2021/365 Complete courseware covers the concepts and skills needed for maximum productivity in Project, starting with fundamentals and working up to advanced tools and techniques.
There are no specific prerequisites for this course. However, general computer user knowledge is assumed. Any additional experience having worked with forms and/or databases will be helpful.
You will benefit most from this course if you have at least some prior knowledge of project management procedures and practices. It is intended to support you in applying this knowledge through the use of Microsoft Project as a project management tool. |
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CompTIA Security+ Certification - Exam SY0-601 |
40.00 |
30 Bird Media's CompTIA Security+ Certification SY0-601 course provides the basic knowledge needed to plan, implement, and maintain information security in a vendor-neutral format. This includes risk management, host and network security, authentication and access control systems, cryptography, and organizational security. This course maps to the CompTIA Security+ certification exam. Objective coverage is marked throughout the course.
Students will benefit most from this course if they intend to take a CompTIA Security+ SY0-601 exam.
This course assumes basic knowledge of using and maintaining individual workstations. Knowledge equivalent to the CompTIA A+ certification is helpful but not necessary. |
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CompTIA Network+ Certification - Exam N10-008 |
40.00 |
30 Bird Media's CompTIA Network+ N10-008 courseware covers the concepts and skills needed to plan, install, maintain, and troubleshoot modern networks in a vendor-neutral format. This includes physical network components and technologies, logical structures, common protocols, and network security. This course maps to the CompTIA Network+ N10-008 certification exam. Exam objective coverage is marked throughout the course, and there is an extensive glossary appendix.
This course assumes that you have basic knowledge at using and maintaining individual workstations. The knowledge required to obtain the CompTIA A+ certification is helpful but not necessary. |
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CompTIA Cybersecurity Analyst+ (CySA+) - Exam CS0-002 |
40.00 |
30 Bird Media's CompTIA Cybersecurity Analyst+ CS0-002 course provides the basic knowledge needed to analyze, monitor, and protect cybersecurity resources in a vendor-neutral format. It includes threat intelligence, vulnerability management, network reconnaissance and monitoring, secure policies and procedures, host and network security, identity management systems, and incident response. This course maps to the CompTIA Cybersecurity+ certification exam CSO-002. Objective coverage is marked throughout the course.
You will benefit most from this course if you intend to take a CompTIA Cybersecurity Analyst+ CS0-002 exam.
This course assumes that you have some applied knowledge of computers, networks, and cybersecurity principles. Knowledge equivalent to the CompTIA Security+ certification is helpful but not necessary. |
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Browse - The Role of Botanical Collections to Support Zoological Collections |
1.00 |
1/12/23 jg unchecked forward seek and shut off CEUs. - This presentation will discuss the evolution of a browse program that has supported the husbandry and management of unique zoological species. The historic origins and the chronological development of diverse plant collections parallels the acquisition and successful husbandry of endangered species. There will be lots of examples and advice integrated into the presentation for those interested parties. |
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(ISC)² Certified Information Systems Security Professional (CISSP): 2021 Update |
40.00 |
(ISC)² Certified Information Systems Security Professional (CISSP): 2021 Update provides the knowledge needed to implement security solutions within an enterprise policy framework using a vendor-neutral format. This includes security and risk management programs, organizational policies and training, asset security, enterprise security architecture and engineering, network and communication security, identity and access management, security assessments and testing, operational security, and secure software development. This course maps to the (ISC)² CISSP certification exam objectives, which were updated by (ISC)² in May 2021. You can download an objective map for the course from http://www.30bird.com.
You will benefit most from this course if you are an experienced security professional who intends to take an (ISC)² CISSP exam. Note that if you do not meet the work requirements of five years paid experience in two of the eight exam domains, you can not receive a CISSP certification; however, you may become an Associate of (ISC)² and continue working toward other requirements. |
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(ISC)² Certified Authorization Professional (CAP) |
24.00 |
(ISC)² Certified Authorization Professional (CAP) focuses on the Risk Management Framework prescribed by NIST Standards, as implemented according to the requirements of (ISC)² CAP Certification. This course is current as of April 2022. It was revised in accordance with new and updated NIST publications over the preceding two years, including NIST Special Publication (SP) 800-37, R2; SP-800-53, R5; SP 800-160, versions 1 and 2; and SP 800-171, R1 (among others), and the (ISC)² CAP Certification Exam Outline, in compliance with the stringent requirements of ANSI/ISO/IEC Standard 17024. |
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Volunteers and Change Management |
1.00 |
'Nothing is as permanent as change' - change is constant, change is life, but some changes are really difficult to navigate. This webinar will tackle how to build a strong and successful bridge to change using strategies for successful change management. Learn the best ways to use both your head and your heart to support others through change. |
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How to Find an Extra 30 Minutes a Day for Training and Enrichment! |
1.00 |
"I wish I had more time to do what I like doing!" This common expression relates to many concepts all vying for the same time and attention simultaneously. Rarely is there time or resources available to dedicate to enrichment and training. Nowhere is this more evident than in the Animal Keeper’s daily role. This course will provide an opportunity for the keeper/trainer to evaluate the daily processes to identify and eliminate Non Value Added process steps and allow more time for enrichment and training. Useful concepts, such as Root Cause and Current State/Future State will be used to identify the waste. There will be tools provided, which can be applied in any situation, to simplify work duties and increase daily efficiency. |
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Customer Service Fundamentals |
1.00 |
In this course, you will learn about the importance of customer service and the pitfalls to avoid when providing customer service. This includes how to identify types of customers and their needs. Then, you’ll learn about building rapport with your customers through good customer service habits. Part of building rapport includes effective communication with customers, including how to correct a customer, the importance of body language and tone, and about telephone etiquette. You’ll learn how to respond to your customers and how to use questions. Then, you will be instructed about how to accentuate the positive and provide proactive service. Finally, you will learn how to surpass expectations by going the extra mile for the customer. |
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California Condor Conservation |
1.00 |
In 1987, California condors were an extinct species in the wild when the last birds were trapped and placed in the protective custody of the Los Angeles and San Diego zoos. Using experience with Andean condors to breed them in captivity, the small population of just 27 birds was successfully grown, considering genetics and behavior, to the point where they could be released back in the wild. Now, with nearly 200 individuals in captivity and as many flying free in the wild, the species is well on its way to full recovery. This webinar will focus on the methods and strategies used and the trials and tribulations encountered by organizations and individuals that saved this species. |
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An Introduction to Working with Volunteers |
1.00 |
1/12/23 jg unchecked forward seek and shut off CEUs - Volunteers are an integral part of our organizations and their engagement is critical to our success. So what does it take to successfully work with volunteers? This webinar, hosted by Tammy Rach, Senior Volunteer Manager for San Diego Zoo Global, will take you through: who volunteers are, what they want, and how to best engage them in the ultimate mission fulfillment. Participants will also receive a copy of this presentation to share with staff so they can start building their own Volunteer Tool Kit. |
