Catalog

Catalogs

Title	Duration (hours)	Description
Sales: Completing	0.75	In this course, you will learn how to negotiate with the prospect to reach a sale agreement. You will also learn how to complete a sale by preparing trial closing questions and a final closing question.
Interviewing Skills: Planning and Preparing (Instructor Guide)	1.00	Once you have written success factors related to the position you are filling, you need to plan for the interview. In this course you will learn to: identify the steps to establish a plan for an interview, and identify the steps to prepare an office for an interview. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Interior Attack Operation #1121 (Instructor Guide)	1.00	This is the instructor guide for the Interior Attack Operation Drill. This course will prepare the instructor to present and conduct this training session to an audience of firefighters. Course set-up requirements are described along with identification of key points and instruction for the demonstration and performance of the skill requirement of this training.
Whole Child Approach	1.25	This course covers the Whole Child Approach. It is just one out of many education courses we offer. This course will help you develop new knowledge about the Whole Child Approach and why it is significant in education. It will teach the importance of character development, social and emotional learning (SEL), personalized learning approaches, interventions, and assessments. This course will also explain culturally responsive teaching and how parent and community engagement is crucial to students' success.
Overview of the Americans with Disabilities Act Topic 1: Overview of the ADA (Corrections)	0.25	Welcome to the Overview of the Americans with Disabilities Act, Topic 1: Overview of the ADA.
Building Upward: Resuscitation of Anaphylactic Shock Part 3—Scenario 2	1.00	In this second of three scenarios, we discuss the transport decisions that should be considered when dealing with the potential of a medical illness and a traumatic injury. Vanessa and Medical Director Dr. Jeremy Cushman discuss a patient who has a motorcycle accident that was caused by a beesting. This exciting discussion will effectuate a review of the minimum competencies of medical and trauma care at the EMT level. Final Exam: Please read each question carefully. You will have two attempts to gain a 70% or higher on this exam. If you are not successful in two attempts, you are welcome to take the course again to gain the certification.
Sales Management: Forecasting Sales Revenue	0.50	This course will focus on identifying sales forecast factors and types of sales forecasts as well as discussing various types of forecasting approaches.
Sales Management: Motivating Sales Teams	1.00	This course will focus on motivating sales professionals, monitoring and increasing motivation levels, and addressing substandard sales performance.
Sales Skills: Basic: Sales Fundamentals	0.75	This course will focus on describing and implementing the sales process, working with clients to understand their decision-making process, and defining common sales terminology.
Interviewing Skills: Handling and Conducting (Instructor Guide)	1.00	Some interviewees demand a particularly focused and skillful use of interviewing techniques. Your ability to handle talkative, uncommunicative, nervous, or inexperienced candidates is important in order to get an accurate assessment of the candidate’s abilities. If you develop ways of handling various types of interviewees before the interview begins, you’ll be able to encourage them to respond positively and share information. You’ll also avoid the mistake of eliminating candidates on the basis of value judgments or preconceptions. An interview is a two-way conversation designed to gather information about, and provide information to the candidate, so you both can decide on the fit between the position, the organization, and the candidate. Good interviews flow smoothly when both the interviewer and the candidate take part in an information exchange. In this course you will learn to: handle an interview by developing an understanding of the various types of candidates, and conduct an interview by following a specific structure and using effective communication techniques. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Foundational Literacy Strategies for Paraprofessionals	1.00	This course covers foundational literacy strategies for paraprofessionals. It will walk you through different strategies you can use throughout the reading process. The content of this course is divided into three parts: strategies you can use before reading, during reading, and after reading. It is just one out of many paraprofessional courses we offer. This course will help you develop new knowledge about students and will help you better understand your role as a paraprofessional.
The Stages of Community—How to Create Effective Group Dynamics in the Workplace	1.00	We may not be uniform—in race, politics, gender, generation, etc.—but we can be unified in love and service. This is how we get there: Stage One is Psuedo-community. Relationships are a half an inch deep and fake. We pretend we all get along, but we really can’t stand each other. Stage Two is Chaos. We quit pretending that we like each other, we finally aired our differences, and now the battle has begun to change each other. Stage Three is Surrender. We’ve accepted that we are stuck with each other, and we’ve proven that we’ve only hurt each other in the process of trying to change each other. Finally, though, we’re willing to surrender our agenda (and all other barriers to our communication) so that we might understand one another. Now we have hope. Stage Four is Community. We still don’t agree on everything, but we’ve learned to treat each other with dignity and respect. Our campus is a relationally safe environment. We share a sense of belonging and purpose. This is the place where lives are impacted. Everyone wants to be on this campus.
Bed Bug Protection Tips	0.50	This course covers numerous ways to help protect you from the dangers of bed bugs. It will cover tips and tricks to prevent and get rid of bed bugs, along with what to do if you are exposed to them.
Emergency Response Guidebook Activity	1.50	This course is an activity that requires the first responder to utilize the Emergency Response Guidebook to solve a variety of problems. The solution to each of these problems can be found using the 2020 Emergency Response Guidebook Version. Students will need to have a copy of the Emergency Response Guidebook Version 2020 to complete this activity. A 2020 Emergency Guidebook PDF is available for download in this lesson if a copy of the book is not available to the student. It should be noted that this is an in-service training activity. The student must have prior knowledge and training regarding the Emergency Response Guidebook prior to engaging this activity.
Sales Skills: Advanced: Developing a Winning Strategy	0.50	This course will focus on examining consulting strategies and developing solutions for clients.
Sales Skills: Advanced: Effectively Closing a Sale	0.75	This course will focus on demonstrating the benefits of your product or service to others, confirming the client’s commitment by recognizing and responding to signals, and closing the sale and following up with the client.
Sexual Harassment Prevention: Defining Sexual Harassment	0.25	The learning objectives for this course are to avoid sexually harassing behavior and realize the cost of sexual harassment to an organization and to identify the psychological, health-related, and career-related effects of sexual harassment.
Correcting Performance Problems: Providing Feedback To Employees (Instructor Guide)	0.84	By addressing employees who have performance problems, you can help them make positive changes, encourage career advancement, and promote personal and professional growth. Addressing an employee involves providing the feedback necessary to improve performance. In this course you will learn to: prepare to conduct a feedback session in which you encourage communication with the employee, and conduct a constructive feedback session with an employee who has a performance problem. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Risk Management #1921 (Instructor Guide)	1.00	This is the Instructor Guide for Lesson #1921 Risk Management. This instructor guide provides the instructor with lesson background, key points, delivery methods, and required materials. Included in this guide is an explanation video of the presentation that describes each slide of the lesson. This guide also details the class activity and provides instruction for presenting it as a conclusion to the lesson.
San Diego Zoo - Interpretation Basics: Module 2	2.50	Docents, guides, and interpreters who’ve successfully completed Interpretation Basics: Module I will further develop their interpretive skills by completing a second interpretation module. Interpretation Basics: Module II demonstrates the importance of purpose, message, and organization. Participants explore body language, word choice, question-and-response, transitions, and the use of props and biofacts. They identify techniques for enhancing audience participation and even practice handling challenging visitor situations.
Lockout-Tagout: Control of Hazardous Energy	0.50	This course covers the procedures of Lockout-Tagout. You will learn what Lockout-Tagout is, when to apply it, as well as the process that goes along with it.
Creativity and Innovation: Personal Creativity (Instructor Guide)	1.34	Creativity is often considered a talent that some people have. Actually, creativity's a skill that everyone can nurture through exercise and practice. You can prepare yourself both mentally and physically to be creative. In this course you will learn to: prepare yourself mentally and physically to be creative, and use your experiences, innocence, intuition, and sense of adventure to increase your creativity. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Team Participation: Nonverbal Communication and Active Listening	0.75	This course will focus on how to identify types of nonverbal cues and how they mesh with verbal messages, identify the characteristics of active listening and become an active listener, and respond to input in a productive manner.
Team Participation: Conflict	0.75	This course will focus on how to identify the symptoms, causes, and processes of team conflict; understand the nature of conflict and how it affects a team; and identify types of power and understand their impact.
Team Participation: Resolving and Handling Conflict	0.75	This course will focus on how to resolve conflict within a team or between yourself and others, achieve positive results through how you handle conflict, and identify and understand conflict resolution styles.