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Business Finance: Future and Present Value of Money |
0.75 |
This course will cover how to calculate the time value of money. You will also learn how to use compounding and discounting methods to calculate the future and present value of money. |
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Managing Performance: Performance Improvements |
1.34 |
In the performance appraisal process, there are three steps you must complete before you can help an employee make performance improvements.
1. Appraise an employee’s performance
2. Conduct an appraisal discussion
3. Help an employee make performance improvements
In this course you will learn to: plan performance improvements, handle performance problems, and use effective communication to solve performance problems, conduct status meetings, and maintain documentation of ongoing communication. |
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Interior Attack Operation #1121 (Instructor Guide) |
1.00 |
This is the instructor guide for the Interior Attack Operation Drill. This course will prepare the instructor to present and conduct this training session to an audience of firefighters. Course set-up requirements are described along with identification of key points and instruction for the demonstration and performance of the skill requirement of this training. |
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Basic Spanish Skills |
1.00 |
This course covers the basic conventions of the Spanish language. This course will help you learn how to use Spanish conversationally and in everyday life. In addition, you will learn how to use Spanish in times of emergency or specific situations. |
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Quality Management: Customer Orientation |
0.75 |
Customer orientation is an organizational mindset in which meeting the needs of the customer becomes an organization’s focus. Customer orientation is an important aspect of quality management because it ensures customer satisfaction by integrating the customer’s needs into strategic planning, product development, and product delivery.
There are three components that comprise customer orientation: awareness of the market, communication of market intelligence to the entire organization, and initiatives to make use of the market intelligence. |
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CompTIA Cybersecurity Analyst+ (CySA+) CS0-003 Exam Prep |
1.00 |
Exam Prep to accompany 30 Bird's CompTIA Cybersecurity Analyst+ (CySA+) CS0-003 course. |
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Zoonotic Disease and Biosecurity |
2.00 |
Every year, zoological organizations are faced by new challenges in maintaining the health of their animal collections. Zoonosis, or disease that can be spread between species, forms one of the greatest threats to the safety of animals, guests, and keepers. Using a case study from a zoonotic disease concern at the San Diego Zoo, you will learn the basics of zoonotic disease identification and prevention, including standard record keeping, best practices, health and safety protocols for keepers, and the understanding of how disease can be spread. |
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Supporting Self-Awareness and Self-Management for Paraprofessionals |
0.75 |
This online course is designed to empower paraprofessionals with the knowledge and practical strategies needed to effectively support self-awareness and self-management in students. Participants will explore the importance of self-awareness and self-management, learn about key concepts, and gain actionable techniques to create a positive and inclusive learning environment that fosters emotional well-being and ethical growth in students. |
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Substance Abuse |
1.50 |
Millions of Americans abuse substances like alcohol or drugs. People with substance abuse problems can and do recover.
This course will discuss some of the science behind what makes certain substances so addicting. It will also identify behaviors and factors that make specific people more vulnerable to substance abuse problems. Finally, it will dive into treatment strategies and types of programs that are research-proven to help people overcome their addictions. |
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Framing: Interviewing a Flight Medic |
1.00 |
The advent of Helicopter Emergency Medical Services (HEMS) has opened the door for care that is often superior to what can be done on the ground. Most providers will look to the speed of transport as the benefit that a helicopter can offer. This lesson is designed to allow the Ground Emergency Medical Service (GEMS) Provider a chance to think differently about HEMS. This interview sheds some light on how just one Flight Medic approaches her job. This enlightening talk will offer a GEMS provider the opportunity to value not just what HEMS can do for the patient but gain some insight as to how the people on the aircraft can make a difference to the persons in need of assistance. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have TWO attempts to gain a 70% or higher on this exam. Please take your time and answer each question carefully. |
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Customer Service: Greeting Customers |
1.00 |
Answering the phone when you know that you might be on the wrong end of a verbal confrontation is difficult, but it’s the first step in dealing with customer service issues. How you answer the phone will set a tone with the customer on the other end. Greeting a customer requires much more than a simple “Hello, how can I help you?” |
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Coaching with Head and Heart |
2.00 |
Leaders and managers need strategies to support others in their own growth and development. In this course, participants will be introduced to a coaching process that supports individuals to make more conscious decisions, build off their strengths and internal resources and take new action. Participants will understand when coaching is needed, the mindset required, and the critical skills needed for effective coaching, including deep listening and inquiry. |
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Time Management: Information Overload |
1.00 |
This course will focus on how to identify the causes of information overload and overcome it by screening information, control paperwork by organizing your office and filing system, and communicate effectively to increase productivity. |
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Internet Safety for Kids |
1.00 |
In this course, you will learn about the common dangers of frequent internet use, the best ways to deal with and avoid such dangers, methods to teach kids about internet safety, and more. |
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Egress, Fire Prevention, & Fire Protection |
0.65 |
In this course, participants will learn about escape routes and exits, emergency action plans, fire prevention plans, fires, fire extinguishers, and workplace fire prevention tips. |
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School Violence Prevention and Intervention |
1.00 |
This course covers School Violence Prevention and Intervention. It is just one out of many K-12 courses we offer. This course will help you develop new knowledge about what is considered school violence and how to help prevent it. You will also learn intervention strategies for violent incidents in a school setting and the role of data collection for violence prevention. |
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Business Etiquette: Office Protocol |
1.00 |
This course will cover how to describe business etiquette, present a professional appearance, and identify appropriate business attire. You will also learn how to practice cubicle and office etiquette and how to develop positive coworker relationships and avoid rumors, gossip, and conflicts. |
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Cross-Cultural Business Communication: Workplace Culture |
1.00 |
Culture is a way of life established by a group of people and passed on to succeeding generations. People within a culture usually share common values, beliefs, and perspectives and have the same language and communication style. Although people within a culture must live in close proximity while the culture is being established, future generations frequently relocate to other countries or regions. This creates situations of cross-cultural exchanges.
As we become increasingly diverse, there is a growing demand for cross‑cultural communication in the workplace. Technology allows us to communicate with peers across the globe, as though they were sitting in our offices. Efficient and cost-effective travel makes it possible to communicate face-to-face with clients in other countries. In addition, companies seeking diverse and highly skilled employees find a conglomeration of cultures among them. As a result, employers are emphasizing cross-cultural communication in their own organizations to prepare employees to work with diverse co-workers and clients.
In this course you will learn to: discuss the value of culture and the significance of cross-cultural communication in the workplace, and describe the impact of cultural differences on communication, and avoid miscommunication and conflicts that arise due to these difference. |
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Hose Competency (Instructor Guide) |
1.00 |
This is the Instructor Guide for Hose Competency. This competency evaluates the ability of assigned companies to perform hose tasks including stretching, advancing, and operating fire hose streams. This competency may also be conducted as an independent drill or evolution. |
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Developing Effective Outdoor Environments and Interest Areas: Moving Indoor Interest Areas Outside |
1.00 |
School-age children need daily opportunities to exercise, relax, and participate in a wide range of outdoor activities. The hours children spend in after school programs are often the best hours of the day for getting fresh air and enjoying the outdoors while it's still daylight. School-age programs can provide safe, secure settings where children can enjoy the outdoors. In this course, we will explore strategies for moving indoor interest areas into outdoor environments. |
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CWNP Certified Wireless Specialist - Exam CWS-101 |
8.00 |
Certified Wireless Specialist - Exam CWS-101 covers the fundamentals Wireless Fidelity (Wi-Fi) technologies for wireless communications. The student will learn the basics of how Radio Frequencies (RF) are utilized by Wi-Fi with hardware and software to create wireless local area networks (WLANs). Upon completion of this course, the student will have the knowledge required for the CWS-101 exam and CWS certification.
This vendor neutral course assumes that the student has a basic knowledge of using wireless computing devices and wireless networks. The exam objectives are marked throughout the course, with applicable acronym and objective indexes. |
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Creating a Safe and Respectful Environment for Our Nation's Children and Youth |
0.75 |
This course will provide you with the knowledge and skills to create safer, more inclusive environments for children. You will learn about the dynamics of bullying, the impact it has on those who are bullied, and strategies for prevention. |
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Safety Communication and Training Techniques |
1.50 |
This course covers certain safety and logistics measures for the workplace. This includes topics like different types of safety training, creating safety programs with different learners in mind, and how to use various types of media to communicate objectives. |
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Social, Emotional, and Behavioral Supports for Paraprofessionals |
1.00 |
This course explores how to support students emotionally, socially, and behaviorally. It is important to understand the value of building rapport with students to promote resilience. Additionally, this course will explore the components of student behavior, how to identify the function of behavior, and how to create a supportive environment for students. This course will help you develop new knowledge about students and will help you understand what your role as a paraprofessional is. |
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Safe Lifting Practices and Manual Material Handling |
0.75 |
This course covers methods for identifying risk factors related to lifting, carrying, and other manual material handling tasks in the workplace. It includes how to plan and apply ergonomic improvements to reduce or eliminate those risk factors, thereby avoiding injuries, injury-related expenses, and loss of productivity. It also includes a selection of example ergonomic improvements that learners might choose to implement. |
