Image Title Duration (hours) Descriptionsort descending
Tasmanian Devil 1.00 In this module, you’ll learn about the famous Tasmanian devil. These marsupials seem awfully cute to deserve the name “devil.” What’s the story behind the name?
Children with Special Health Care Needs: Assessments Part II 1.00 In this second lesson of the series, another family offers their time and personal experiences. Take advantage of the information that the medical professionals and the mother of a medically fragile child offer. We believe that your assessment and treatment abilities will improve. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 70% or higher on this exam. Please take your time and answer each question carefully.
Building Upward: Resuscitation of Anaphylactic Shock Part 3—Scenario 2 1.00 In this second of three scenarios, we discuss the transport decisions that should be considered when dealing with the potential of a medical illness and a traumatic injury. Vanessa and Medical Director Dr. Jeremy Cushman discuss a patient who has a motorcycle accident that was caused by a beesting. This exciting discussion will effectuate a review of the minimum competencies of medical and trauma care at the EMT level. Final Exam: Please read each question carefully. You will have two attempts to gain a 70% or higher on this exam. If you are not successful in two attempts, you are welcome to take the course again to gain the certification.
Head Trauma Interviews: Lesson 2 2.00 In this second segment of our series, Christopher G. Zammit, M.D. sits down with Lauren Wittman, RN, BSN, CCRN-CMC and they define what head trauma is and how best to treat it. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 75% or higher on this exam. Please take your time and answer each question carefully.
"" E-Mail Etiquette: E-Mail Features and Security 0.50 In this unit, you will learn about the features of e-mail programs. You will learn about the importance of attachments and identified the guidelines for attaching files to e-mail messages. You will also learn to prioritize messages by labeling them. This course will cover how to create signature files. You will also learn some important features of e-mail include folders, filters, address book, and the print feature. You will also learn that e-mail messages can be tracked, searched, and downloaded. Finally, you will learn about securing your messages, encrypting messages, and using digital signatures. You will also learn the importance of creating effective passwords to prevent others from reading or altering your e-mail.
"" E-Mail Etiquette: E-Mail Effectiveness 0.50 In this unit, you will learn the importance of considering the recipient before writing an e-mail; the factors to be considered before writing a message, such as your relationship with the recipient, the subject, and the purpose of writing the message; and how to effectively compose messages, anticipating negative recipient reactions such as skepticism and apathy. Finally, you will learn about managing your e-mail, checking your e-mail, handling large volumes of e-mail, helping others manage their e-mail volume, and setting the e-mail program to respond automatically.
Best Practices in Red Panda Management 1.00 In this webinar attendees will learn about best practice husbandry techniques for red panda. The San Diego Zoo has had red pandas since the 1940’s. Nicki Boyd has worked with red panda for 20 years and has put together information on breeding, housing, nutrition, veterinary care, exhibit design, training, and enrichment. The webinar also contains some of the latest information on conservation of red panda in the wild. This webinar will go over the basic best practices from experts in red panda care and shows the San Diego Zoo’s red panda management of this
The Nitrogen Cycle and Biofiltration 1.00 In this webinar we will discuss one of the most common causes for the death of fish i.e. ammonia toxicity and to a lesser extent nitrite toxicity. Understanding the nitrogen cycle is essential for any type of fish keeping. We will look at the steps in the conversion of ammonia to nitrite and then to nitrate as well as the toxicity of the various stages in the cycle. Biofiltration is one of the most critical components of any closed system. What is a biofilter and how to establish and successfully maintain one will be discussed. An examination of the process of denitrification will complete the webinar.
Construction Safety & Prevention Program: Incident Investigation Procedure 0.50 Incident Investigation Procedure is part of a twelve-part construction safety and prevention program. This course covers the purpose of incident investigation, the approaches to investigating an incident, how to establish an incident investigation program, and more.
Conducting Meetings: Communicating Nonverbally (Instructor Guide) 0.50 Individuals are always sending messages, unconsciously or consciously, through nonverbal communication. When verbal and nonverbal communication contradicts one another, nonverbal cues are usually believed. Therefore, it is important that you understand what different types of nonverbal communication can mean, and how these messages can influence the productivity of your meetings. Learning Objectives: Identify the different ways nonverbal messages can be sent. Interpret nonverbal communication and identify the steps to improve nonverbal communication. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Conducting Meetings: Communicating Nonverbally 0.50 Individuals are always sending messages, unconsciously or consciously, through nonverbal communication. When verbal and nonverbal communication contradicts one another, nonverbal cues are usually believed. Therefore, it is important that you understand what different types of nonverbal communication can mean, and how these messages can influence the productivity of your meetings. Learning Objectives: Identify the different ways nonverbal messages can be sent. Interpret nonverbal communication and identify the steps to improve nonverbal communication.
Organizational Communication: Innovation and Change (Instructor Guide) 1.00 Innovation is a new idea or process that can change the way organizations operate or think. For an idea or process to be considered an innovation, the majority of people who hear about it must consider it new. Implementation of an idea is not necessary for it to be considered an innovation. Innovation and change are closely related. When an innovation is adopted, it becomes a change. On the other hand, not all change is innovation. If an innovation is rejected after being adopted, the return to the previous method is not an innovation. In this course you will learn to: identify degrees and characteristics of innovation, and adopt and encourage innovation, and identify the aspects of change. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Organizational Communication: Innovation and Change 1.00 Innovation is a new idea or process that can change the way organizations operate or think. For an idea or process to be considered an innovation, the majority of people who hear about it must consider it new. Implementation of an idea is not necessary for it to be considered an innovation. Innovation and change are closely related. When an innovation is adopted, it becomes a change. On the other hand, not all change is innovation. If an innovation is rejected after being adopted, the return to the previous method is not an innovation. In this course you will learn to: identify degrees and characteristics of innovation, and adopt and encourage innovation, and identify the aspects of change.
Stroke—Overview for BLS Providers 1.00 It is always a benefit to be able to speak with an experienced paramedic and gain their opinions on pre-hospital care. Medical Director, Jeremy Cushman, puts on his paramedic hat and offers opinions on one of the most time sensitive emergencies that we see in the pre-hospital setting. Join us in a discussion that defines Stroke and discusses why recognition, communication, treatment, and transport is so vital to our patients' success. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
"" Customer Service: Customer Service Basics 0.75 It is amazing how much time, effort, and money is invested in sales education. However, customer service is not given the same level of resources. If you think about selling as a process, the final phase is not closing the sale, it’s serving the customer. After an effective sales process awards you a new customer, it is customer service that will determine whether your customer stays with you.
Integrating Academics and Enrichment 2.00 It is essential that skills presented during the instructional day are reinforced by the learning opportunities presented in out-of-school time programs. Presenting materials in alternative learning formats encourages children and youth to participate, and it is through this participation that programs help promote mastery. During this course, participants will develop an understanding of the California Content Standards for Public Schools, including the Common Core Standards, and explore how to integrate them into a balanced afterschool program.
Current Trends and Issues in Out-of-School Time Programs (Collection) 2.00 It is important for OST professionals to understand how the field has developed since its inception and to be knowledgeable about the current status of the OST field. With this knowledge and understanding, it is possible for OST professionals to participate in shaping the field as it grows in the future. The field of OST is growing and changing as national researchers learn more about what works best in OST programs for a wide range of children and youth, their families, and their communities. Other positive changes are occurring as advocates for OST succeed in creating more public awareness about the need to make quality OST services available to all children and youth across the country. In addition, the OST field is undergoing a metamorphosis as experienced professionals in several different disciplines and fields share and contribute their knowledge, skills, and insights with the goal of creating national models that represent the best possible OST programs. In this climate of change, OST programs face a number of important issues, revolving around the availability, affordability, and accountability of programs. Many national trends and issues have implications for OST at the state and local level. When OST professionals are well informed about national developments in the field, they can become more effective OST advocates as they design and implement high quality, sustainable programs that are responsive to youth, family, and community needs.
Course 32: Current Trends and Issues in Out-of-School Time Programs 2.00 It is important for OST professionals to understand how the field has developed since its inception and to be knowledgeable about the current status of the OST field. With this knowledge and understanding, it is possible for OST professionals to participate in shaping the field as it grows in the future. The field of OST is growing and changing as national researchers learn more about what works best in OST programs for a wide range of children and youth, their families, and their communities. Other positive changes are occurring as advocates for OST succeed in creating more public awareness about the need to make quality OST services available to all children and youth across the country. In addition, the OST field is undergoing a metamorphosis as experienced professionals in several different disciplines and fields share and contribute their knowledge, skills, and insights with the goal of creating national models that represent the best possible OST programs. In this climate of change, OST programs face a number of important issues, revolving around the availability, affordability, and accountability of programs. Many national trends and issues have implications for OST at the state and local level. When OST professionals are well informed about national developments in the field, they can become more effective OST advocates as they design and implement high quality, sustainable programs that are responsive to youth, family, and community needs.
Current Trends and Issues in Out-of-School Time Programs 2.00 It is important for OST professionals to understand how the field has developed since its inception and to be knowledgeable about the current status of the OST field. With this knowledge and understanding, it is possible for OST professionals to participate in shaping the field as it grows in the future. The field of OST is growing and changing as national researchers learn more about what works best in OST programs for a wide range of children and youth, their families, and their communities. Other positive changes are occurring as advocates for OST succeed in creating more public awareness about the need to make quality OST services available to all children and youth across the country. In addition, the OST field is undergoing a metamorphosis as experienced professionals in several different disciplines and fields share and contribute their knowledge, skills, and insights with the goal of creating national models that represent the best possible OST programs. In this climate of change, OST programs face a number of important issues, revolving around the availability, affordability, and accountability of programs. Many national trends and issues have implications for OST at the state and local level. When OST professionals are well informed about national developments in the field, they can become more effective OST advocates as they design and implement high quality, sustainable programs that are responsive to youth, family, and community needs.
Current Trends and Issues in Out-of-School Time Programs: Funding & Support 0.67 It is important for school-age care professionals to understand how the field has developed since its inception, and to be knowledgeable about the current status of the field of school-age care. With this knowledge and understanding, it is possible for school-age care professionals to participate in shaping the field as it grows in the future. In this course, we will explore funding and support issues in out-of-school time programs.
Current Trends and Issues in Out-of-School Time Programs: Growth & Change 0.67 It is important for school-age care professionals to understand how the field has developed since its inception, and to be knowledgeable about the current status of the field of school-age care. With this knowledge and understanding, it is possible for school-age care professionals to participate in shaping the field as it grows in the future. In this course, we will explore growth and change in out-of-school time programs.
Current Trends and Issues in Out-of-School Time Programs: Needs & Benefits 0.67 It is important for school-age care professionals to understand how the field has developed since its inception, and to be knowledgeable about the current status of the field of school-age care. With this knowledge and understanding, it is possible for school-age care professionals to participate in shaping the field as it grows in the future. In this course, we will explore needs and benefits in out-of-school time programs.
Going Deeper: Supporting Social-Emotional Learning and Character Development 2.00 It is important for staff to reflect on the practices they are implementing throughout the program to create environments in which young people can experience social-emotional learning and practice character skills. Just as important, staff must reflect on their own personal social-emotional and character competencies and how they demonstrate those in the program, acting as a role model for program participants. During this course participants will complete a self-reflection tool to identify actions they can take to strengthen their abilities to support social-emotional and character skill development.
AZA Government Affairs: What Happens in DC Doesn't Stay in DC 1.00 It is important for zoo and aquarium professionals to be knowledgeable about the legislative and regulatory activities around them because government actions could impact their work environments and their day-to-day activities. Zoo and aquarium personnel involved in the import, export, breeding, shipment, receipt, sale, transportation, or display of wildlife should be familiar with existing national and international wildlife laws. This webinar will examine some of the key U.S. laws, regulations and governmental processes which affect zoos and aquariums and how these measures directly impact directors, curators and keepers alike.
Green Practices 1.00 It is said that actions speak louder than words, and that certainly rings true where wildlife and conservation issues are concerned. As a world leader dedicated to the conservation of endangered species and their habitats, San Diego Zoo Global is committed to green practices at the workplace, as well as providing green ideas for friends, members, and supporters to consider.

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