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Quality Management: Causes Of Problems |
0.67 |
In this course you will learn to: create and interpret a cause-and-effect diagram, create and analyze a Pareto chart, create and interpret a scatter diagram, and create an interrelationship diagram and use it to identify root causes. |
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Quality Management: Causes Of Problems (Instructor Guide) |
0.67 |
In this course you will learn to: create and interpret a cause-and-effect diagram, create and analyze a Pareto chart, create and interpret a scatter diagram, and create an interrelationship diagram and use it to identify root causes.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Correcting Performance Problems: Addressing Behavioral Problems |
0.84 |
In this course you will learn to: communicate and prevent the discrepancy between an employee’s behavior and performance standards, and identify the type of employee reaction and tackle it effectively.
For a feedback session to be effective, you need to emphasize the impact of the problem behavior to the employee. Their behavior mainly impacts three entities: the organization, co-workers, and the employee. When explaining these factors, you should maintain a proper perspective based on some set guidelines throughout the feedback. |
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Stop Bullying |
1.00 |
In this course you will learn the role kids play in bullying, who is at risk, warning signs and effects of bullying, and the targeted groups of bullying - race, religion, LGBTQ, and youth with disabilities. |
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Online Money Tips |
1.00 |
In this course you will learn specific tools to help you save your money. Tools such as online banking, contactless payment, and specific resources to help you obtain free material will go a long way with your financial goals. Every penny counts! |
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Suicide in Older Adults |
1.00 |
In this course you will learn about: The demography of aging and suicide; Risk and protective factors; and approaches to prevention, including indicated, selective, and universal prevention. |
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The 3Ds: Depression, Dementia, and Delirium |
0.50 |
In this course you will learn about the effects of aging with depression, dementia, or delirium, as well as how to prevent, diagnose, and treat these disabilities.
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Geriatric Dentistry |
0.50 |
In this course you will learn about six topics of oral health for older adults. These topics include the physiologic changes with age, geriatric oral pathology, preventive care, newer treatment modalities, relationships between oral and general health in older adults, and current research in geriatric dentistry.
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Career Planning and Salary |
1.00 |
In this course you can get career advice if you're looking for a job, planning a change, or looking to gain skills. |
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A K-12 Student Guide to Title IX |
1.00 |
In this course geared towards K-12 students, you'll learn about Title IX and your rights under it. Title IX is a federal civil rights law that prohibits sexual discrimination in educational institutions that receive federal funding. Under Title IX, discrimination on the basis of sex can include sexual harassment or sexual violence, such as rape, sexual assault, sexual battery, and sexual coercion. This course helps students to identify their rights under Title IX, and describe their school’s responsibilities under the law. |
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Introducing Animals: Reptiles |
4.50 |
In this course collection, interpreters, guides, docents, and wildlife care specialists can explore the fascinating life of reptiles in this collection of five modules. The individual modules allow for a more focused approach to the material, as each takes a narrow scope. Each module includes self-assessment opportunities and its own mastery test. Reptiles 1 explores the physical characteristics of the reptiles: snakes, lizards, turtles and tortoises, crocodilians, and tuataras. Reptiles 2 covers reptile distribution and habitats. In Reptiles 3, learners investigate what—and how—reptiles eat, as well as which animals prey on various reptiles, and how reptiles avoid being eaten. This module also covers thermoregulation, locomotion, behavior, and communication. Reptiles 4 explores the fascinating world of reptile reproduction. The final course in the series, Reptiles 5 investigates the conservation status of reptiles, threats to reptiles, and how conservationists are helping. The module concludes with a look at some examples of how we can all participate in reptile conservation. |
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Framing: Toxic Inhalations at Structure Fires |
1.00 |
In this brief overview, we discuss the topic of smoke inhalation as it relates to what may occur during a typical structure fire. The emphasis of this lesson will be CO and Cyanide. These are two of the most common toxic inhalation hazards that EMS providers will encounter when treating those that are exposed. Final Exam: This multiple-choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 70% or higher on this exam. Please take your time and answer each question carefully. |
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Lifting and Moving—Lesson 2 |
0.50 |
In the second session, we will discuss body mechanics and what you can do to properly train to perform in a safe manner. Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain an 80% or higher on this exam. Please take your time and answer each question carefully.
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Growing as a Professional in School-Age Programs: Professionalism in School-Age Programs |
1.00 |
In the search for a definition of professionalism in school-age programs, it is helpful to examine the common characteristics of professionalism in other fields. The next step is identifying qualities and characteristics associated with professional behavior in the school-age field itself. As a school-age professional, it is also important to understand the importance of acting as a public policy advocate on behalf of school-age children and their families. |
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Managing Performance: Performance Improvements |
1.34 |
In the performance appraisal process, there are three steps you must complete before you can help an employee make performance improvements.
1. Appraise an employee’s performance
2. Conduct an appraisal discussion
3. Help an employee make performance improvements
In this course you will learn to: plan performance improvements, handle performance problems, and use effective communication to solve performance problems, conduct status meetings, and maintain documentation of ongoing communication. |
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Beyond Email |
1.00 |
In the past, email was the best way to communicate with people online. But today, there are many different ways to talk online.
Online communication allows you to do things like:
Make phone calls from your computer and even see the person you are talking with
Share with lots of friends at the same time without sending an email to each of them
Engage with different websites by making comments or posting your own content
We'll take a look at some different methods of online communication, including chat, video calling, text messages, and status updates. |
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Brick by Brick: Edibles and Legalization-Part 1 |
1.00 |
In the Fall of 2021, EMT Conner Griffin sat down with Monroe Livingston County's Medical Director, Jeremy Cushman, and Dr. Nicholas Nacca. Dr. Nacca brings a unique set of skills to the first lesson in this series. His experience as an Emergency Medicine Physician and a Toxicologist is evident. They discuss the medical aspects of potent edibles and how legalization offers new challenges to prehospital medicine. You will want to listen to this lesson and return for more as this topic evolves.
Final Exam: This multiple choice exam is designed to test your knowledge of the material you just reviewed. You have two attempts to gain a 70% or higher on this exam. Please take your time and answer each question carefully. |
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Special Events & Nighttime Promotions |
1.00 |
In support of San Diego Zoo Global's mission and vision, the Special Event and Nighttime Operations Department is dedicated to providing the highest quality guest enhancements, entertainment, personal service and professional programs to our external and internal customers. These products are intended to increase attendance, support our membership program and promote repeat visits. The department consistently operates a number of revenue-generating programs, which enhance the guest experience at the world-famous San Diego Zoo. The department is comprised of a special events manager, entertainment program supervisor and production aide who report to the director of operations. The department has the operational logistical responsibility of two large annual promotional activities (Nighttime Zoo and Jungle Bells), four zoo discovery days promotions (Koalapalooza, Play Days, Garden Festival and Reptilemania), two large society fundraisers (Ritz and San Diego Food and Wine Festival), all marketing and PR related logistics and over two hundred nighttime catered events. |
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Title IX Guidance Changes - September 2017 |
0.17 |
In September 207, United States Department of Education Secretary Betsy DeVos rescinded Obama-era guidelines related to how colleges and universities investigate campus assaults. This course reviews the background of those changes, its criticism and responses, as well as new interim measures and timelines to make those changes. |
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Combating Sexual Harassment in the Workplace (NY) Instructor Guide |
1.00 |
In recent years, the topic of sexual harassment in the workplace has been brought into the national spotlight, bringing with it renewed awareness about the serious and unacceptable nature of these actions and the severe consequences that follow.
Under a new law effective October 2018, every employer in New York State is required to establish a sexual harassment prevention policy which includes annual training pursuant to Section 201-G of the Labor Law.
Through this Instructor Guide course, learners will: Gain a better understanding of what is considered sexual harassment; Learn how to report sexual harassment; and Learn about external reporting options.
This course was developed by CypherWorx, Inc. in alignment with training materials developed by the Department of Labor and Division of Human Rights to exceed standards required by New York State. |
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Combating Sexual Harassment in the Workplace (NY) |
1.00 |
In recent years, the topic of sexual harassment in the workplace has been brought into the national spotlight, bringing with it renewed awareness about the serious and unacceptable nature of these actions and the severe consequences that follow.
Under state law effective October 2018, every employer in New York is required to establish a sexual harassment prevention policy which includes annual training, pursuant to Section 201-G of the Labor Law.
This course was created by CypherWorx based on the 2023 update of the training materials developed by the New York State Department of Labor and Division of Human Rights, and is designed to meet or exceed standards required by state law. |
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Creating a World Famous Employee Communications Strategy |
1.00 |
In recent years, San Diego Zoo Global's Internal Communications programs have been nationally recognized for excellence in outstanding employee communications. During this webinar, you will hear best practices from a seasoned pro at employee communications - covering latest trends, social media, employee forums, electronic newsletters, and creation of a cutting edge intranet for your organization. You will not want to miss this one...
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Managerial Leadership: Planning for Change |
0.50 |
In order to understand the need for change, you must remember one thing: change is constant. Change is a necessary response to an active force. The active force can either be a pressure, which you can attempt to manage in a step-by-step manner, or a crisis, which requires your immediate attention.
In this course you will learn to: identify the phases of the change process, and communicate change and identify the benefits of change. |
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Managerial Leadership: Planning for Change (Instructor Guide) |
0.50 |
In order to understand the need for change, you must remember one thing: change is constant. Change is a necessary response to an active force. The active force can either be a pressure, which you can attempt to manage in a step-by-step manner, or a crisis, which requires your immediate attention.
In this course you will learn to: identify the phases of the change process, and communicate change and identify the benefits of change.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Developmental Trends 101 |
2.00 |
In order to provide developmentally appropriate programming, it's important to understand how children and youth develop physically, emotionally, and cognitively. This course will provide information about the developmental trends that are associated with different age-groups (K-8) and how these trends relate to day-to-day programming. |
