Image Title Duration (hours)sort ascending Description
Effective Prehospital Patient Handoffs Between Providers 0.50 Effective Prehospital Patient Handoffs Between Providers was designed to provide a common process for reporting patient information during the prehospital care process. Communication of the patient's prehospital care from all level of providers is essential in ensuring the continuation of care in a unified and effective manner and to help provide a seamless transition in their care. This course expands on the idea of effective patient handoffs to the field providers that often transfer patients between various levels of care from first-responder through advanced paramedics. Very often, initial observations of those initial responders are unavailable to subsequent responders - either because the patient has been moved, or the scene itself has been altered. Without an effective process to communicate these details, important information can and will be lost.
Managing Performance: Legal Appraisals 0.84 In this course you will learn to: identify legal appraisals and responsibilities in relation to laws enforced by the EEOC, and identify risks of legal challenges and the importance of maintaining positive communication.
Zoom Meeting Basics 0.50 Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet online, with or without video. Zoom users can choose to record sessions, collaborate on projects, and share or annotate on one another’s screens, all with one easy-to-use platform. In this course we will go through the major features of Zoom Meetings.
Foundational Literacy Strategies for Paraprofessionals 1.00 This course covers foundational literacy strategies for paraprofessionals. It will walk you through different strategies you can use throughout the reading process. The content of this course is divided into three parts: strategies you can use before reading, during reading, and after reading. It is just one out of many paraprofessional courses we offer. This course will help you develop new knowledge about students and will help you better understand your role as a paraprofessional.
Conflict and Communication: Why Can't We Be Friends? 1.00 Conflict occurs when we are in relationship with others. In fact, the hallmark of a healthy relationship is not the absence of conflict, but the ability to successfully resolve it. Unfortunately, resolving conflict is not a skill many of us were taught. We'll explore the fundamental causes of conflict and the dynamics that can escalate conflict. Finally, we’ll cover the tools necessary to navigate conflict successfully, including effective communication strategies.
Developing Effective Outdoor Environments and Interest Areas: Assessing Space and Planning Activities 1.00 School-age children need daily opportunities to exercise, relax, and participate in a wide range of outdoor activities. The hours children spend in after school programs are often the best hours of the day for getting fresh air and enjoying the outdoors while it's still daylight. School-age programs can provide safe, secure settings where children can enjoy the outdoors. In this course, we will explore how to assess space and plan activities in outdoor environment and interest areas.
Advanced Interpersonal Communication: Organizational Culture 1.34 An organizational culture is the personality of an organization. This personality is both determined and accepted by the organization’s members. For example, an organization might have a culture that is youthful, energetic, and fast-paced. In this type of culture, decisions are made quickly, and employees are empowered to take action in a wide variety of situations. Another organization might be more straight-laced and policy-oriented. This organization would be much more formal and serious in the way it does business. It is important to recognize and understand the culture of an organization, so that you can determine your fit with the organization. In this course you will learn: to determine the nature of an organization’s culture, to use the cultural network to your advantage, and identify the characteristics of the roles exhibited in the network, to identify the elements of physical culture that affect interpersonal communication, and to identify the ways in which managers can build a positive culture.
Cross-Cultural Business Communication: Workplace Culture (Instructor Guide) 1.00 Culture is a way of life established by a group of people and passed on to succeeding generations. People within a culture usually share common values, beliefs, and perspectives and have the same language and communication style. Although people within a culture must live in close proximity while the culture is being established, future generations frequently relocate to other countries or regions. This creates situations of cross-cultural exchanges. As we become increasingly diverse, there is a growing demand for cross‑cultural communication in the workplace. Technology allows us to communicate with peers across the globe, as though they were sitting in our offices. Efficient and cost-effective travel makes it possible to communicate face-to-face with clients in other countries. In addition, companies seeking diverse and highly skilled employees find a conglomeration of cultures among them. As a result, employers are emphasizing cross-cultural communication in their own organizations to prepare employees to work with diverse co-workers and clients. In this course you will learn to: discuss the value of culture and the significance of cross-cultural communication in the workplace, and describe the impact of cultural differences on communication, and avoid miscommunication and conflicts that arise due to these difference. This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course.
Becoming Tech Savvy 1.50 This course was designed to help you learn various tips and tricks to use your devices as efficiently as possible. This includes tech skills, safety & security information, and keyboard and mouse shortcuts.
Size-up Introduction #1412 (Instructor Guide) 1.00 This is the Instructor Guide for Lesson #1412 Size-up. This instructor guide provides the instructor with lesson background, key points, and delivery methods. Required lesson materials including lesson plan, presentation, and evaluation quiz with answer key. The lesson is also accompanied by a learning aid that can be used a handout to lesson participants. Included in this guide is an explanation video of the presentation that describes each slide of the lesson.
Sanitation and Hygiene 0.25 This course covers the proper manufacturing practices to ensure good sanitation, how to achieve proper hygiene among personnel, and how to identify sanitation and health problems in the workplace.
Organizational Communication: Power, Politics, and Diversity 0.75 Power is the ability to influence someone to do something that they would not do without encouragement. Various types of power and power strategies depend on the level of influence. The existence of different levels of power in an organization gives rise to organizational politics. Politics can arise between individuals who differ from each another. To avoid confrontation arising from differences, it is important for people to recognize the benefits of diversity within their organization. In this course you will learn to: identify different levels and types of power, identify strategies to manage diversity and to communicate in different cultures, and identify the steps and guidelines for empowerment.
Commotio Cordis 1.00 Paramedic Instructor Peter Bonadonna discusses his thoughts on Commotio Cordis in an effort to orient EMTs that are not familiar with the phenomena.
Business Ethics: Unethical Behavior (Instructor Guide) 1.00 In this course you will learn to: recognize the sources of unethical behavior, and take action to prevent it, and end unethical behavior by conducting an intervention meeting, and promote ethical behavior in the workplace.
"" Cultural Competence for Paraprofessionals 0.75 Culture and cultural elements are essential components of people's identities. Understanding the cultural elements as paraprofessionals allows for a greater appreciation for students and can improve relationships. Cultural elements may include race and ethnicity, gender, and socio-economic status. These elements of culture are not separate from the larger cultural context in which we live and work, especially as paraprofessionals. It is important to recognize that many culturally and linguistically diverse families have specific customs and traditions that may not necessarily be connected to a particular cultural group. By understanding cultural competence, paraprofessionals can provide responsive instruction and support to students from all backgrounds.
"" Microsoft PowerPoint - Basic: Getting Started 0.75 This course will focus on how to open a presentation, identify PowerPoint interface components, switch between views, and zoom in and out.
Collaboration with Team Members for Paraprofessionals 1.00 This course covers collaboration with team members for paraprofessionals. You will learn what collaboration looks like in the school setting and what it means to use effective collaboration strategies. This course will also dive into what it means to be an effective communicator in the professional setting.
Welcome to the CypherWorx LCMS - ViaPath 0.25 Welcome to the CypherWorx Learning Content Management System (LCMS). This is an online hub to learn, take courses, and earn certifications. We are excited to have you learn about all that you can do!
"" Business Finance: Portfolio Risk 0.75 This course will focus on how to use the diversification principle to invest in portfolios as well as how to use the Capital Asset Pricing Model. You will also learn how to calculate different types of financial ratios.
Understanding the Behavior of Children and Youth 2.00 The development of children and youth can cause them to behave in ways that can be trying for even the most knowledgeable and experienced staff. When staff understands what is driving the behavior, they can help to guide and encourage acceptable behaviors. This course will provide participants with the knowledge and skills necessary to prevent unwanted behavior by meeting the needs of children and youth before they act out.
Reducing Foodborne Illness Risk Factors in Food Service and Retail Establishments 0.50 This course covers different risk factors that are insufficiently controlled in institutions, retail food, and restaurants. Recommendations to help these places control these risk factors are also given.
"" Searching Online 0.75 This course covers the fundamentals of searching online. From using basic features, such as the homepage and address bar, to using "advanced search" to find very specific information, this course will cover it all.
Safe Apparatus Response 0.50 More than four thousand firefighters are injured each year in the United States while responding to and returning from emergency scenes. Response injuries account for roughly 7% of all fireground related injuries, however, they accounted for 29% of the line of duty deaths in 2020. This statistic exhibits the severity potential of unsafe apparatus response to and from emergencies. This course will identify hazards and risks associated with apparatus response and describe methods for reducing those risks.
Mobile Equipment 0.50 This course covers how to identify and avoid hazards associated with mobile equipment in the workplace. You will be able to identify the common hazards and take the necessary steps to prevent them.
Ketorolac in Prehospital Medicine 0.65 This module is designed to introduce Ketorolac (Toradol) to providers in the MLREMS region as an optional addition to the formulary.

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