Catalog

Catalogs

Title	Duration (hours)	Description
Organizational Communication: Relational Context and Organizations	0.75	The relational context of a communication exchange includes the circumstances, within an organization, that necessitate this exchange between employees. A number of factors affect the relational context, including the status of the employees within the organization, their motivation, and their relationship with other employees. All communication within an organization depends on the intent of the participants. In this course you will learn to: identify the relational context and the factors that influence it, and identify the different personality types, and develop individual-organizational relationships.
Business Accounting: Accounting for Inventory	1.00	The term inventory refers to the assets that a company holds for resale in the normal course of business. It is important to distinguish between the types of inventory costs incurred and how the inventory costs are calculated.
Cross-Cultural Business Communication: Overcoming Communication Barriers	1.00	There are several barriers that can affect cross-cultural communication. Generally, barriers have a negative effect on communication because they might distort the speaker’s message or the listener’s understanding. It is important to understand these barriers to communicate effectively with people from different cultures. In this course you will learn to: identify common cross-cultural communication barriers, overcome communication barriers and avoid cultural bias, and employ qualified interpreters and communicate through them.
E-Mail Etiquette: E-Mail Policies	0.75	There is an unprecedented amount of documented information available today. An offensive or improper e-mail sent to one person can be copied and sent to many users. It’s important that employees familiarize themselves with and follow their organization’s e-mail policy because employers can be held liable for employee e-mail use.
Grammar Skills: Word Choice	1.00	This course covers how to choose the appropriate words for clear communication and how to recognize and use frequently misused words correctly. You will also learn how to avoid common spelling errors and correctly attach prefixes and suffixes to words.
Grammar Skills: Agreement Rules	0.75	This course covers how to correctly apply the subject-verb agreement rule. You will also learn how to create sentences that have parallel structure.
Grammar Skills: Improving Sentence Structure	0.50	This course covers how to create complete sentences by recognizing and fixing sentence fragments as well as how to streamline your writing by avoiding run-on sentences. You will learn how to clarify sentences by using active voice rather than passive voice and write effective sentences by avoiding split infinitives.
Grammar Skills: Prepositions, Conjunctions, and Interjections	0.75	This course covers how to define and use prepositions and prepositional phrases. You will also learn how to connect clauses by using conjunctions and how to add emotion by using interjections.
Grammar Skills: Pronouns, Adjectives, and Adverbs	1.00	This course covers how to define pronouns and use them to reduce repetitive words. You will also learn how to discuss the roles of adjectives and adverbs, and identify their various forms.
Grammar Skills: Synonyms, Antonyms, and Homonyms	0.25	This course covers how to differentiate between synonyms and antonyms. You will also learn how to use homonyms and recognize the differences between various homonyms.
Project Management - Intermediate: Quality Management	1.00	This course covers how to identify the characteristics and goals of quality management, incorporate quality management directives into projects, and address the key issues of quality management. You will also learn how to implement quality planning during the initial phases of a project, identify the techniques of quality planning, and the characteristics of a good quality management plan.
Grammar Skills: Effective Sentences	1.00	This course covers how to identify the elements of a well-written sentence and how to define and correctly use phrases and clauses. You will also learn how to classify sentences as simple, compound, or complex.
Grammar Skills: Punctuation and Mechanics	1.00	This course covers how to punctuate clauses in sentences by using commas, semicolons, colons, and dashes as well as how to set phrases apart by using parentheses and brackets; correctly use apostrophes and hyphens. You will also learn how to use quotation marks and end punctuation; identify when to spell out numbers, money, and dates as well how to correctly capitalize words in sentences.
Researching and Writing Grants	1.50	This course covers the basics of grants, the grantseeking process, and writing grant applications. Topics include types and purposes of grants, finding a right “fit” between your program and grantmakers, how to initially approach grantmakers, the “dos and don’ts” of writing grants, and the budget and other documents you will need as part of a grant application.
Drug-Free Workplace	0.50	This course covers the impact of substance abuse in the workplace, signs and symptoms of substance abuse, and how substance abuse affects those around you. After introducing substance abuse and its warning signs, you will learn about treatment and assistance options for employees, and what will remain confidential and what will not.
Excellence in Service - Basic: Customer Service Fundamentals	1.00	This course will cover customer types and the importance of customer service. You will also learn how to build rapport and communicate with customers as well as how to respond to customers and exceed their expectations.
Project Management - Advanced: Contract Administration and Closeout	0.50	This course will cover how to administer a contract and identify contract administration structures. You will also learn how to identify the elements of contract administration, and close out a contract.
Effective Presentations: Audience Analysis and Supporting Material	0.50	This course will cover how to analyze the audience and identify the benefits of audience analysis. You will also learn how to determine the supporting material and the types of supporting material.
Business Etiquette: Traveling for Business	0.75	This course will cover how to be a courteous traveler and follow etiquette for traveling by plane, train, or car, and staying at hotels. You will also learn how to prepare for international business trips by understanding cultural orientations and respecting hosts.
Effective Presentations: Building Presentations	0.50	This course will cover how to build a presentation, develop an introduction and capture the attention of the audience, and organize the body of the presentation and use transitions. You will also learn how to conclude the presentation.
Business Accounting: Time Value of Money	1.00	This course will cover how to calculate the present and future values of a cash flow as well as how to calculate the interest rate and the maturity date of a security by using the time value of money equation. You will also learn how to calculate the present and future values of ordinary annuity and annuity due and the present and future values of bonds.
Business Finance: Future and Present Value of Money	0.75	This course will cover how to calculate the time value of money. You will also learn how to use compounding and discounting methods to calculate the future and present value of money.
Project Management - Intermediate: Project Performance and Conclusion	0.50	This course will cover how to classify performance reports and evaluate the performance of a project by using variance analysis, trend analysis, and earned value analysis. You will also learn how to identify the benefits of close-out reporting and ways to close a project.
Project Management - Intermediate: Risk Identification and Management	1.00	This course will cover how to classify project risks and identify risk management goals and how to identify the steps in the risk management process, design a risk management plan, and identify key issues that a risk management plan must address. You will also learn how to identify common sources of risks and tools you can use to help in the identification process, and describe and classify risks once they are identified.
Project Management Intermediate: Quality Assurance and Control	1.25	This course will cover how to conduct an audit, identify project costs and cost of quality categories, and reduce overall project costs. You will also learn how to develop a quality control system, describe quality control concepts and statistical terms, and use a variety of quality control tools.