Image Titlesort ascending Duration (hours) Description
Volunteers and Change Management 1.00 'Nothing is as permanent as change' - change is constant, change is life, but some changes are really difficult to navigate. This webinar will tackle how to build a strong and successful bridge to change using strategies for successful change management. Learn the best ways to use both your head and your heart to support others through change.
"" Virtual Teams: Obstacles and Success Factors 0.50 This course will focus on how to identify the obstacles in the progress of a virtual team and identify the factors that influence the success of a virtual team.
"" Virtual Teams: Fundamentals of Virtual Teams 0.50 This course will focuse on how to identify the purpose and types of virtual teams, identify the benefits of serving in virtual teams and types of work and meetings carried out by virtual teams, and identify the schedule of a session, and the agenda of a session.
"" Virtual Teams: Effectiveness, Social Dynamics, and Decision-Making 0.75 This course will focus on how to identify the factors influencing effectiveness and the indications revealing ineffectiveness, identify the social dynamics stages and factors, and identify the steps in the decision-making process, methods of making decisions, and the challenges while making decisions.
"" Virtual Teams: Communication 1.50 This course will focus on how to identify the importance of effective communication, the purpose of a communication design process, the technological and cultural barriers in communication, and the technological innovations in communication and the guidelines for using these technologies.
"" Virtual Teams: Alternative Office Arrangements 0.50 This course will focus on how to identify the types of alternative office arrangements and the benefits of telecommuting and the skills and challenges of telecommuters.
Understanding the Basic Concepts of HIPAA 0.75 This course will give participants a basic understanding of the Health Insurance Portability and Accountability Act (HIPAA). Participants will learn what HIPAA is, how it changes the way we do our work, federal vs. state standards, patient rights, the purposes of HIPAA compliance and more.
Train-the-Trainer: Training Methods 0.25 The purpose of this course is to provide the education and tools needed so that participants will be able to effectively deliver safety and health training to their workers. By the end of this course participants will be able to explain the different titles of a teacher, determine positive classroom control measures, examine diversity and stereotypes, describe training delivery methods, analyze questioning types and techniques, demonstrate the use of training aids, define how to empower the adult learner, and illustrate the proper use of assessments and critiques.
"" Time Management: Time Management Plans 1.00 This course will focus on how to develop a time management plan to help identify and achieve goals and organize your day by creating a daily plan and avoiding obstacles.
"" Time Management: Time Management Overview 1.00 This course will focus on how to identify the benefits of time management and the relationship between personality types; evaluate your productivity by calculating the cost of your time and performing a time audit; and organize your time by creating a to-do list, identifying goals, and setting priorities.
"" Time Management: Technology and Time Management 1.00 This course will focus on how to use computer and telephone technologies to save time instead of wasting time and maintain a reasonable workload by saying “no” when appropriate.
"" Time Management: Productivity 0.75 This course will focus on how to increase productivity by controlling interruptions and meetings and recognize and overcome factors that adversely affect productivity.
"" Time Management: Information Overload 1.00 This course will focus on how to identify the causes of information overload and overcome it by screening information, control paperwork by organizing your office and filing system, and communicate effectively to increase productivity.
"" Team Participation: Understanding Team Fundamentals 1.25 This course will focus on how to organize a team, identify its characteristics, and differentiate between traditional and self-directed work teams; to understand the roles and responsibilities of a team member and the stages of team building; understand team goals, give feedback, and anticipate team problems; and communicate effectively with different types of personalities and resolve conflicts.
"" Team Participation: Resolving and Handling Conflict 0.75 This course will focus on how to resolve conflict within a team or between yourself and others, achieve positive results through how you handle conflict, and identify and understand conflict resolution styles.
"" Team Participation: Nonverbal Communication and Active Listening 0.75 This course will focus on how to identify types of nonverbal cues and how they mesh with verbal messages, identify the characteristics of active listening and become an active listener, and respond to input in a productive manner.
"" Team Participation: Making a Decision 0.50 This course will focus on how to identify the need for collective decision-making and the rules to be followed while making decisions, identify the requirements for and elements of team decision-making, and identify and use various decision-making methods.
"" Team Participation: Consensus 0.75 This course will focus on how to identify the prerequisites for and steps of the consensus process and identify and overcome challenges to the consensus process.
"" Team Participation: Conflict 0.75 This course will focus on how to identify the symptoms, causes, and processes of team conflict; understand the nature of conflict and how it affects a team; and identify types of power and understand their impact.
"" Team Participation: Communicating in Teams 0.50 This course will focus on how to understand the factors affecting team communication, understand the elements of communication and use verbal communication, and communicate supportively and effectively.
Strategic Decision Making: Preparing to Make Decisions 1.50 In this course you will learn to: identify the factors that influence the outcome of a decision, and follow the steps of the decision-making process, define your decisions appropriately by establishing objectives, identify the problems decision frames can present, and the actions you can take to understand decision frames, and identify the guidelines for avoiding the problem of overconfidence, and describe the techniques for managing uncertainty.
Strategic Decision Making: Negotiation Decisions 1.17 In this course you will learn to: improve negotiation strategies and identify the actions that can improve decision outcomes, and identify the decision making pitfalls negotiators encounter.
Strategic Decision Making: Group Decisions 1.34 Group decisions can benefit not only the group, but also the entire organization. The techniques used to make group decisions are similar to those that individuals use to make decisions. Group decisions incorporate the thoughts and opinions of several individuals who share multiple viewpoints and decision frames. In this course you will learn to: determine a decision’s success and arrive at a group decision by using affinity diagrams, and identify the techniques for encouraging constructive conflict and the actions for overcoming groupthink.
Strategic Decision Making: Decision Results 0.84 After implementing a decision, you should review the process you followed to reach it, regardless of the outcome. There are guidelines that you can use to review and learn from your decisions. You also need to be aware of the various pitfalls to avoid when learning from your decisions. You can improve your decision making skills by examining a variety of other sources, such as the experience of people in your company and the decisions of other companies. You should not overlook these opportunities, because they will improve your decision-making skills, and help you to avoid similar mistakes in the future. In this course you will learn to: identify the guidelines to follow and pitfalls to avoid when reviewing your decisions, and identify actions you can take to learn from the experience of others.
Strategic Decision Making: Decision Options 1.17 Before you begin generating options for a business decision, you should take time to understand the decision you’re going to make. You can increase and improve your options by using available techniques and by avoiding pitfalls. When planning to make a decision, you might generate other options, and compare them without considering which approach you should use to make the decision. By failing to consider your approach, you might select one of the options without considering all the necessary information. This lack of information can prevent you from recognizing and considering some of the best options. In this course you will learn to: identify the techniques for generating options and improving the quality of your options, and evaluate your options and identify the techniques for making a final decision.

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