Catalog

Catalogs

Title	Duration (hours)	Description
Project Management - Intermediate: Planning and Distributing Information	0.75	This course will cover how to plan for communication during a project, and identify factors that influence people’s perception of communication. You will also learn how to identify the most appropriate method for distributing information, determine the number of lines of communication in a given context, identify common barriers to effective communication, and facilitate trust and strong working relationships.
Project Management - Intermediate: Project Performance and Conclusion	0.50	This course will cover how to classify performance reports and evaluate the performance of a project by using variance analysis, trend analysis, and earned value analysis. You will also learn how to identify the benefits of close-out reporting and ways to close a project.
Project Management - Intermediate: Quality Management	1.00	This course covers how to identify the characteristics and goals of quality management, incorporate quality management directives into projects, and address the key issues of quality management. You will also learn how to implement quality planning during the initial phases of a project, identify the techniques of quality planning, and the characteristics of a good quality management plan.
Project Management - Intermediate: Risk Analysis, Response, and Control	1.00	This course will cover how to identify the goals and benefits of risk assessment and follow the qualitative risk analysis process and how to use the quantitative analysis techniques and draw a decision tree. You will also learn how to follow the risk response process and identify the categories for possible risk response plans and how to use the methods of monitoring and controlling project risks and identify the outcomes of monitoring and control.
Project Management - Intermediate: Risk Identification and Management	1.00	This course will cover how to classify project risks and identify risk management goals and how to identify the steps in the risk management process, design a risk management plan, and identify key issues that a risk management plan must address. You will also learn how to identify common sources of risks and tools you can use to help in the identification process, and describe and classify risks once they are identified.
Project Management - Intermediate: Staff Acquisition and Team Building	1.00	This course will cover how to identify the right team members for a given project, negotiate for project staff, and identify categories of personnel problems. You will also learn how to develop a project team, overcome barriers to effective team development, and apply motivational techniques.
Project Management Essentials: Activities and Dependencies	0.75	This course will focus on how to identify project activities and recognize the types of project activities and the categories of dependencies and dependency relationships, analyze activities by creating an activity analysis form, and estimate the time duration and cost of project activities.
Project Management Essentials: Defining the Project	0.50	This course will focus on how to identify the participants and the influence of stakeholders on a project and project objectives, benefits, and constraints.
Project Management Essentials: Financial Issues	0.75	This course will focus on how to identify the fundamental considerations involved in completing project cost estimates and the importance of your organization’s financial policy and the different types of cost.
Project Management Essentials: Project Change Control	0.75	This course will focus on how to define project change control and how to identify the steps in accommodating the changes in a project.
Project Management Essentials: Project Performance	1.00	This course will focus on how to measure project performance by using various analysis methods, use calculations in earned value analysis, and control project cost, and identify performance, status, progress, close-out, and final project report.
Project Management Essentials: Project Scheduling	1.25	This course will focus on how to develop a project schedule by using CPM, PERT, project network diagrams, arrow charting, and Gantt charts and how to dentify the benefits of CPM and PERT, the critical path, and the methods of duration compression.
Project Management Intermediate: Quality Assurance and Control	1.25	This course will cover how to conduct an audit, identify project costs and cost of quality categories, and reduce overall project costs. You will also learn how to develop a quality control system, describe quality control concepts and statistical terms, and use a variety of quality control tools.
Project Teams: Communicating in a Project Team	1.00	Although most people think of communication as the act of speaking, the act of receiving a message, or listening, is an extremely vital part of communication. Seventy to 90 percent of your time is spent listening, not speaking. Active listening includes not only hearing words that are spoken, but interpreting the verbal message and nonverbal communication as well. During a project team meeting, you need to communicate with clarity to ensure that the entire team understands what is said. In this course you will learn to: use good listening skills when communicating within a project team, understand and use good verbal communication skills and empowerment to communicate effectively within a project team, and receive and give feedback.
Project Teams: Conducting Team Meetings	1.00	You should hold regular project team meetings in order to maximize the effectiveness of a project. After the team has been assigned, you should schedule an introductory meeting, and set team goals. The purpose of an introductory meeting is to familiarize team members with each other, introduce the facilitator and recorder, and clarify questions that team members might have. In this course you will learn to: identify the various roles in project team meetings and maximize the effectiveness of team meetings, understand the goal setting process in introductory meetings, and identify various issues that a team might face during team meetings.
Project Teams: Creating a Project Team	1.00	Project teams and non-project teams are similar because they both often have specific time frames in which to complete tasks. However, project teams also have a time frame for the life of the team, whereas non-project teams usually don’t. A non-project team might be established to monitor the effectiveness of an organization’s advertising. The need to monitor advertising effectiveness will be ongoing, and the team will not have an ending date. In this course you will learn to: identify the characteristics of a project team, and understand who the project stakeholders are, and understand how individual responsibilities and stress affect a project team, and how team members can evaluate their performance.
Project Teams: Decision-Making in a Project Team	1.00	Once a project team comes up with options for implementing a project, they must decide which option to use. There are various methods the team can use to make a decision, ranging from authority decision-making to consensus. In this course you will learn to: use the various methods of decision-making available to project teams, and resolve conflicts and achieve consensus in a project team.
Project Teams: Preparing Teams for Project Work	1.00	Building a project team is more complex than assigning employees to the team. Team members must feel a sense of dedication to other team members, as well as to the project itself. Members who are not dedicated to the project team often disregard meetings, deadlines, and commitments, causing the entire team to suffer. To avoid these problems, the team managers and supervisors need to encourage team building to benefit the project, the team members, and the organization. In this course you will learn to: empower and motivate a project team and develop positive culture in a project team, identify the causes of change in a team and manage change, and improve existing project teams.
Project Teams: Projects and Project Teams	1.00	A project is a task or a group of tasks with a distinct beginning and end that is undertaken to create a unique product or service. A project must have defined objectives to clearly indicate when the project is complete. In addition, a project must have a clear end user who will use or benefit from the product or service produced by the project team. When an organization develops temporary needs that are outside the scope of individual employees’ responsibilities, it often forms project teams to address these issues. As a manager, it is your responsibility to recognize the need for a project team, determine the type of team required for the project, and assign employees to the team. In this course you will learn to: identify the phases and requirements of a successful project, and build and organize a project team and avoid pitfalls in project teams.
Quality Management: A Path for Change	0.67	In this course you will learn to: identify the qualifications and responsibilities of a process manager, as well as the steps for establishing a process improvement team, and use flow charts in business process improvement.
Quality Management: Causes Of Problems	0.67	In this course you will learn to: create and interpret a cause-and-effect diagram, create and analyze a Pareto chart, create and interpret a scatter diagram, and create an interrelationship diagram and use it to identify root causes.
Quality Management: Customer Orientation	0.75	Customer orientation is an organizational mindset in which meeting the needs of the customer becomes an organization’s focus. Customer orientation is an important aspect of quality management because it ensures customer satisfaction by integrating the customer’s needs into strategic planning, product development, and product delivery. There are three components that comprise customer orientation: awareness of the market, communication of market intelligence to the entire organization, and initiatives to make use of the market intelligence.
Quality Management: Fundamentals Of Quality Management	0.50	Quality management is the process, directed by upper management, through which a company continuously tries to improve the quality of workmanship, processes, and products. The primary aim of quality management is to organize project planning, product design, and program implementation, such that resulting products and services are available to customers at a high quality and reasonable cost. In this course you will learn to: identify the concepts commonly associated with quality management, the role of management in implementing quality, and the steps an organization should follow to incorporate improvements into daily management, and identify the ways in which variation leads to loss, select characteristics of common causes of variation, and identify frequent sources of variation.
Quality Management: Ideas and Organization	0.84	Brainstorming works best when used by a group of four to nine people. When brainstorming, team members’ goals should be to break their existing patterns of thought by generating original and creative ideas. In this course you will learn to: sequence and follow the steps for brainstorming, identify the purpose of affinity diagrams, construct activity network diagrams, and identify the benefits of using CPM and PERT charts to understand the critical path of a project.
Quality Management: Implementing Quality Changes	0.67	Understanding a process is the only way a process improvement team can effectively improve the process. The team must understand how the process currently functions before they can identify problems. In addition, in order to understand how potential changes will affect the process, the team needs to understand specific elements of the process, as well as the process as a whole. In this course you will learn to: identify the elements of a process, as well as techniques used to streamline a process, and measure various aspects of a process.