Catalog

Catalogs

Title	Duration (hours)	Description
Project Management - Basic: Budgeting and Cost Control	0.75	This course will cover how to use capital budgeting and depreciation methods for project budgeting. You will also learn how to control project costs, calculate cost and schedule variance, and calculate a project’s estimate at completion (EAC) and variance at completion (VAC).
Customer Relationship Management: eCRM Customization and Goals	0.50	This course will cover how to customize eCRM and how to achieve CRM goals through eCRM.
Business Finance: Future and Present Value of Money	0.75	This course will cover how to calculate the time value of money. You will also learn how to use compounding and discounting methods to calculate the future and present value of money.
Project Management - Intermediate: Risk Identification and Management	1.00	This course will cover how to classify project risks and identify risk management goals and how to identify the steps in the risk management process, design a risk management plan, and identify key issues that a risk management plan must address. You will also learn how to identify common sources of risks and tools you can use to help in the identification process, and describe and classify risks once they are identified.
Project Management - Intermediate: Risk Analysis, Response, and Control	1.00	This course will cover how to identify the goals and benefits of risk assessment and follow the qualitative risk analysis process and how to use the quantitative analysis techniques and draw a decision tree. You will also learn how to follow the risk response process and identify the categories for possible risk response plans and how to use the methods of monitoring and controlling project risks and identify the outcomes of monitoring and control.
Project Management - Intermediate: Organizational Planning	0.75	This course will cover how to identify the characteristics of a successful project manager, different types of power, and the different project organizational structures. You will also learn how to create a project team, and identify the many facets of organizational planning.
Project Management - Intermediate: Staff Acquisition and Team Building	1.00	This course will cover how to identify the right team members for a given project, negotiate for project staff, and identify categories of personnel problems. You will also learn how to develop a project team, overcome barriers to effective team development, and apply motivational techniques.
Project Management - Intermediate: Planning and Distributing Information	0.75	This course will cover how to plan for communication during a project, and identify factors that influence people’s perception of communication. You will also learn how to identify the most appropriate method for distributing information, determine the number of lines of communication in a given context, identify common barriers to effective communication, and facilitate trust and strong working relationships.
Project Management - Intermediate: Project Performance and Conclusion	0.50	This course will cover how to classify performance reports and evaluate the performance of a project by using variance analysis, trend analysis, and earned value analysis. You will also learn how to identify the benefits of close-out reporting and ways to close a project.
Customer Relationship Management: eCRM	1.00	This course will cover how to identify the features and disadvantages of eCRM and how to automate CRM through eCRM.
Business Finance: Portfolio Risk	0.75	This course will focus on how to use the diversification principle to invest in portfolios as well as how to use the Capital Asset Pricing Model. You will also learn how to calculate different types of financial ratios.
Project Management - Advanced: Contract Administration and Closeout	0.50	This course will cover how to administer a contract and identify contract administration structures. You will also learn how to identify the elements of contract administration, and close out a contract.
Project Management - Advanced: Project Integration and Plan Development	0.50	This course will cover how to measure data during project integration and differentiate between project and product life cycles. You will also learn how to identify the importance of developing a project plan, the elements of a project plan, the key input required for project plan development, and methods used in project plan development.
Project Management - Advanced: Implementing Plans and Controlling Change	0.75	This course will cover how to use a project management information system, implement a work authorization system, and conduct mid-project evaluation. You will also learn how to identify the information and supplies needed to control project change, implement a change control system, and identify control maintenance methods.
Project Management - Advanced: The Project Management Process	0.75	This course will cover how to identify the project management process groups and variables and differentiate between product-oriented processes and project management processes. You will also learn how to initiate and plan a project.
Project Management - Advanced: Execution, Control, and Project Closeout	0.75	This course will cover how to identify the steps in the executing process group, close out a project, identify the importance of writing closeout reports, and identify methods to terminate a project. You will also learn how to measure, monitor, and adjust aspects of a project to produce a desired outcome.
Business Accounting: Accounting System	0.50	This course will cover how to define accounting terms and identify the institutions that establish accounting principles for businesses. You will also learn how to relate the accounting system to various business activities.
Customer Relationship Management: CRM Implementation	0.50	This course will cover how to redesign your work processes, and identify reasons to implement CRM in stages. You will also learn how to implement CRM.
Business Finance: Stand-Alone Risk	0.50	This course will focus on how to classify risks and perform probability analysis and derive the expected rate of return. Learners will also learn how to calculate the standard deviation on a potential investment, and interpret the coefficient of variation.
Business Accounting: Time Value of Money	1.00	This course will cover how to calculate the present and future values of a cash flow as well as how to calculate the interest rate and the maturity date of a security by using the time value of money equation. You will also learn how to calculate the present and future values of ordinary annuity and annuity due and the present and future values of bonds.
Business Accounting: Stockholders' Equity	1.50	This course will cover how to identify various types of stocks and calculate the value of a corporation’s stock as well as how to use financial ratios to calculate book value and market value per share. You will also learn how to identify the components of stockholders’ equity and report stockholders’ equity on financial statements.
Business Etiquette: Office Protocol	1.00	This course will cover how to describe business etiquette, present a professional appearance, and identify appropriate business attire. You will also learn how to practice cubicle and office etiquette and how to develop positive coworker relationships and avoid rumors, gossip, and conflicts.
Business Etiquette: Professional Conduct	0.75	This course will cover how to use the Internet appropriately and how to identify and handle ethical dilemmas and maintain loyalty and confidentiality in the workplace. You will also learn how to handle personal issues in the workplace, such as flirting, dating, office romances, and sexual harassment.
Business Etiquette: Communicating in the Workplace	1.25	This course will cover how to introduce people properly and identify actions to take when being introduced as well as how to be an effective conversationalist and handle conversational faux pas. You will also learn how to follow meeting protocol and etiquette.
Business Etiquette: Etiquette in Communication	1.00	This course will cover how to describe telephone courtesy and apply it while using telephone, voice mail, and speakerphones as well as how to follow proper writing guidelines to communicate written information clearly and efficiently. You will also learn how to follow proper writing guidelines to communicate written information clearly and efficiently.