Computer Software Technician - Exam 220-1002

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Clock Hours: 24Hr
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Description

30 Bird Media’s instructor-led course, Computer Software Technician, provides the basic knowledge needed to install, configure, and support computer operating systems and software. This includes:

- Installing, configuring and maintaining operating systems and software for end users
- Understanding the basics of Windows network connections and resource sharing
- Properly and safely diagnosing, resolving, and documenting common software issues
- Understanding and applying basic cybersecurity principles
- Performing IT operations and incident response procedures
- Providing appropriate customer support

This course maps to the CompTIA A+ 220-1002 certification exam. Objective coverage is marked throughout the course.
This course assumes that you have basic computer knowledge.