Conflict and Communication: Why Can’t We Be Friends?

Certificate Course
CEUs: 0.1
Clock Hours: 1Hr
2 learners enrolled

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Conflict occurs when we are in relationship with others. In fact, the hallmark of a healthy relationship is not the absence of conflict, but the ability to successfully resolve it. Unfortunately, resolving conflict is not a skill many of us were taught. We’ll explore the fundamental causes of conflict and the dynamics that can escalate conflict. Finally, we’ll cover the tools necessary to navigate conflict successfully, including effective communication strategies.