CompTIA A+ Certification Comprehensive - Exams 220-1101/220-1102 provides the basic knowledge needed to install, configure, and support computer software and implement networking. This includes:
- Applying basic methodical troubleshooting skills as an IT technician
- Identifying motherboard and CPU components, installing or replacing them, and troubleshooting their functions
- Identifying power supply functions and connectors, installing them into a PC, and troubleshooting power issues
- Configuring BIOS/UEFI firmware, identifying and installing RAM, and troubleshooting memory issues
- Comparing internal and external expansion buses on a computer, installing internal cards, and identifying expansion cables and connectors
- Distinguishing between physical storage technologies, installing drives, and troubleshooting storage problems
- Connecting, configuring, and troubleshooting common input-output devices
- Describing common printing technologies, installing and maintaining printers, and troubleshooting printing issues
- Identifying client operating system features, installing Windows and application software, and working with scripts
- Managing and troubleshooting operating systems using built-in administrative tools, such as the Windows Control Panel, Windows Settings, and command-line utilities
- Describing network principles, network devices, and internet connection technologies
- Identifying and categorizing network cables and connectors
- Configuring and troubleshooting issues related to TCP/IP and other network protocols
- Describing common wireless networking standards and encryption methods
- Configuring and troubleshooting problems with Windows resource sharing and network connections
- Identifying and using virtualization technology and cloud computing services
- Identifying types of mobile devices and operating systems, and configuring and troubleshooting mobile devices
- Recognizing common cybersecurity threats and the security controls which are used to reduce risk
- Identifying and using security features built into operating systems, as well as security hardware and software used on workstations and networks
- Securing workstations and mobile devices against security risks, and troubleshooting common security issues such as malware infection
- Applying best practices in IT operations, including policies, documentation, ticketing systems, incident response, and data backups and recovery
This course maps to the CompTIA A+ Certification 220-1101 and 220-1102 certification exams. You can download an objective map for the course from 30bird.com.
This course assumes that you have basic computer knowledge.
For exam practice, use the separate Exam Preps for exams 220-1101 and 220-1102:
- CompTIA A+ Core 1 220-1101 Exam Prep
- CompTIA A+ Core 2 220-1102 Exam Prep