The topic of therapeutic communications relates to nearly every EMS response and is especially important for high-acuity situations. Elizabeth C. Shannon, EMT, MS, RN, PMHNP-BC, brings her years of experience as a mental health care provider and an EMT to the table in this insightful discussion. As you hear her navigate the questions posed, we hope that you will confirm what you are already doing well. We also hope that your reflection on the subject will lead to improved EMS responses for you and the other medics on your crew.
Final Exam: Please read each question carefully. You will have two attempts to gain a 75% or higher on this exam. If you are not successful in two attempts, you are welcome to take the course again to gain the certification.