IAAPA Serving Guests with Disabilities in the Attractions Industry

Certificate Course
CEUs: 0.05
Clock Hours: 30Min
18 learners enrolled
$25.00

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Description

After completing this training, employees will be able to: Understand that the attractions industry is responding to guests with disabilities with accessible parks, rides and specialized employee training. The service that employees provide to guests with disabilities is, in many cases, the same service they provide to all guests. It is based on key behaviors: Awareness, Communication Skills, Courtesy and Respect, and Patience.