Lesson 15: Strengthening Commitment: Supporting Action Towards Change

Certificate Course
CEUs: 0
Clock Hours: 1Hr
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Description

Take a deeper look at resistance. Understand sustain talk ("I don’t want to change!") and discord ("Who are you to tell me to change?") are identified in Module 15. Specific strategies and tools for responding to these types of talk are provided. Examine how staff can unintentionally contribute to discord.