Human Relations Skill Development: Leadership Styles and Conflict Management (Instructor Guide)

Certificate Course
CEUs: 0.3
Clock Hours: 3Hr
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Research indicates that those in positions of leadership use a variety of different leadership and management styles. A person’s effectiveness as a leader is often directly linked to his or her leadership style.It is important for school-age care professionals to be aware of the assumptions and characteristics of different leadership styles. Knowledge of different leadership styles can help school-age care professionals reflect on their own leadership style and assess its effectiveness. It can also help school-age care professionals take a proactive approach to applying different leadership styles and techniques, depending on the situation.

Leaders also use a variety of different styles when it comes to managing and resolving conflicts. By understanding how to diagnose the causes and dynamics of conflict and understanding the characteristics of different conflict management styles, school-age care professionals can choose the best conflict management strategy for each situation

There are a number of skills that enhance the ability of school-age care professionals to employ different leadership and conflict management styles effectively. When school-age care professionals are aware of these skills and their own skill levels, they can set priorities for ongoing development of leadership skills.