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Project Teams: Conducting Team Meetings (Instructor Guide) |
1.00 |
You should hold regular project team meetings in order to maximize the effectiveness of a project.
After the team has been assigned, you should schedule an introductory meeting, and set team goals. The purpose of an introductory meeting is to familiarize team members with each other, introduce the facilitator and recorder, and clarify questions that team members might have.
In this course you will learn to: identify the various roles in project team meetings and maximize the effectiveness of team meetings, understand the goal setting process in introductory meetings, and identify various issues that a team might face during team meetings.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Project Teams: Conducting Team Meetings |
1.00 |
You should hold regular project team meetings in order to maximize the effectiveness of a project. After the team has been assigned, you should schedule an introductory meeting, and set team goals. The purpose of an introductory meeting is to familiarize team members with each other, introduce the facilitator and recorder, and clarify questions that team members might have.
In this course you will learn to: identify the various roles in project team meetings and maximize the effectiveness of team meetings, understand the goal setting process in introductory meetings, and identify various issues that a team might face during team meetings. |
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Cover Letters |
1.00 |
You've found the job you want to apply to and spruced up your resume. Now, all you have to do is submit it. Right? Not so fast! Every resume should have a great cover letter to go with it. |
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Motivation: Identifying, Planning, and Implementing: Positive Mental Attitude |
1.00 |
Your attitude affects every aspect in your life—from your family relationships to your interactions with strangers to your connections with business coworkers. Your attitude could determine the difference between getting a promotion and getting fired, and between a happy marriage and divorce. Stanford Research Institute (SRI) conducted a study that found that success is 88% attitude, and 12% education.
In this course you will learn to: improve your self-confidence, recognize your fears and work to overcome them, and identify the difference between perceptions and reality. |
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Motivation: Identifying, Planning, and Implementing: Positive Mental Attitude (Instructor Guide) |
1.00 |
Your attitude affects every aspect in your life—from your family relationships to your interactions with strangers to your connections with business coworkers. Your attitude could determine the difference between getting a promotion and getting fired, and between a happy marriage and divorce. Stanford Research Institute (SRI) conducted a study that found that success is 88% attitude, and 12% education.
In this course you will learn to: improve your self-confidence, recognize your fears and work to overcome them, and identify the difference between perceptions and reality.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting, or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Draft Presentation: Storyboard of Results |
1.00 |
Your boss has asked you to present the results of your behavioral inquiry at a staff meeting. How do you tell the story of your project, providing enough detail so they will understand, but not too much so they will be able to focus on how this relates to the decision at hand? Listen to a research team present their draft presentation and offer suggestions about how this could be improved to enhance communication. Pick up some creative tips and offer a few of your own. |
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Advanced Interpersonal Communication: Customers and Vendors |
0.50 |
Your customers include anyone who uses your company or organization to obtain goods and services. Customers might be internal or external. An internal customer is a member of your organization and can be a supervisor, colleague, or subordinate. An external customer is someone from outside your organization. Each customer is of equal importance, regardless of the amount of business that customer provides to your organization. You should provide the same level of quality goods and services all your customers, and all are equally deserving of efficient and effective communication.
In this course you will learn: to respond to customers’ complaints, and to reject a vendor’s contract without rejecting the vendor, and address a complaint to a vendor. |
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Advanced Interpersonal Communication: Customers and Vendors (Instructor Guide) |
0.50 |
Your customers include anyone who uses your company or organization to obtain goods and services. Customers might be internal or external. An internal customer is a member of your organization and can be a supervisor, colleague, or subordinate. An external customer is someone from outside your organization. Each customer is of equal importance, regardless of the amount of business that customer provides to your organization. You should provide the same level of quality goods and services all your customers, and all are equally deserving of efficient and effective communication.
In this course you will learn: to respond to customers’ complaints, and to reject a vendor’s contract without rejecting the vendor, and address a complaint to a vendor.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
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Framing: Documentation-Proper and Complete |
1.00 |
Your local training director, operations officers, and medical direction have expectations that should be met for each and every documentation piece that you provide. It is our intention to provide you with knowledge on this subject that will spark good discussion and hopefully a better overall product for you and your service. |
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Managerial Leadership: Motivating Employees Through Change (Instructor Guide) |
0.50 |
Your organization’s vision was created to inspire and unite the members of the organization as they work toward achieving common goals. Change can distract employees from the vision because going through the change process can be intensely personal and emotional. Remembering the vision and its purpose can keep your employees focused on their role in the company.
In this course you will learn to: motivate employees through a change and prepare for difficulty, and overcome resistance and resolve conflict.
This Instructor's Edition of this course includes notes and suggestions to assist you in presenting the material, whether in an in-person classroom setting or as an instructor-led online or distance-learning course. It also provides you with the answers to questions found in mid-lesson activities, as well as in the quiz that concludes the course. |
